Back

BMW of Des Moines

Urbandale, IA

4.5
262 Reviews
LUXURY CAR & SERVICE CARE EXPERTS IN URBANDALE, IA At BMW of Des Moines, we understand the needs of our customers better than anyone. If you're a proud owner of a BMW in Urbandale, IA, you know how important it is to have a dealership team on your side no matter what. Whether you need help buying a car, navigating the auto-financing process, or scheduling service for your BMW, you can trust the experts at BMW of Des Moines to always be there for you.
Contact Dealership

9631 Hickman Rd

Urbandale, IA

50322

Directions

Filter Reviews by Keyword

By Type

Showing 262 reviews

September 10, 2019

Outstanding service experience. In addition to performing regular maintenance on my BMW 550i, the technicians identified some warranty items that had they not been detected would hav More

by Scubadude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
August 31, 2019

Great Experience with Tony Kapsch Just bought a car from Tony and had a great experience. He cared about my needs and he went the extra mile to make sure I got what I wanted, Tony is More

by BMWX5 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kapsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2019

This place sucks. Over priced. Service never answers calls Had my car here for a recall, they cut a wire to my nav and said I needed to take it to best buy to get fixed. They didn't have the right wire. They t More

by Leanna Gobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2019

Excellent service Always get a great customer service experience. Have come to expect this as this is the fourth vehicle we have purchased from this team of professiona More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlin Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2019

Nice to work with Ira Booker I had a very pleasant experience purchasing my new BMW from Ira. He was a no pressure no nonsense sales person with a smile. I will definitely contac More

by Goldy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2019

Excellent service! Both Ira Booker and Solomon Thorpe provided excellent service and exceptional knowledge. They greatly assisted us with choosing the right vehicle, I h More

by Evita E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2019

Fair deal on a vehicle we really enjoy driving! Carson Thomas worked hard to satisfy us as customers. We enjoyed working with him. Nathan Barr worked hard to get us connected to the BMW Connected a More

by r1243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Thomas, Nathan Barr
August 17, 2019

Airbag Recall I didn’t have to wait long to get started with my airbag recall process and it only took about a half hour to complete. They even washed my car whe More

by Lori P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2019

super service no appt, but got me in quickly, did a super job and washed and vaced the PU as a bonus. super helpful and pleasant. Thank You More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Van Weelden
August 05, 2019

Polite and quick Every person was polite and friendly. They told me up front that it would take an hour, loaned me a vehicle and called me promptly at hour and said ev More

by Brown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark? I’m 55 and can’t remember ??
...
11
...