50 Reviews of BMW of Des Moines - Service Center
Second to NONE! I brought my Mini Coop in for service and the customer service I experienced was second to none! Kiera in Service was exemplary! She worked with me an I brought my Mini Coop in for service and the customer service I experienced was second to none! Kiera in Service was exemplary! She worked with me and my warranty to get the best price and they were very thorough. I will recommend them to everyone! More
Courtesy & Excellence in service Excellent service from start to finish. Had an older model X3 needing inspection & possible service related to a small oil leak; work was provided fre Excellent service from start to finish. Had an older model X3 needing inspection & possible service related to a small oil leak; work was provided free-of-charge due to the BMW service guarantee. Thank you! More
Great detail job Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. More
Mark set the appointment, all work on completed o. Tune, all charges discussed before, no surprises, everything professional and courteous, came back and was able to get washed when temperatures warmed up all charges discussed before, no surprises, everything professional and courteous, came back and was able to get washed when temperatures warmed up More
Oil Change and maintenance check I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i s I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i said text would be great and that worked out well. Courtesy shuttle was helpful More
Excellent service Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All servi Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All services were performed as expected. I do recommend this dealer More
Super friendly place to purchase and service the Ultimate Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend More
Helpful .very helpful service advisor . Kiera Harris. Kiera helped me with ways to get the most for my money and was very polite and concerned with my service .very helpful service advisor . Kiera Harris. Kiera helped me with ways to get the most for my money and was very polite and concerned with my service needs More
Service work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. More
FANTASTIC!!! Mark provided great customer service including an opportunity for after hours pick up which was very helpful for our very busy day. thank Mark and BMW including an opportunity for after hours pick up which was very helpful for our very busy day. thank Mark and BMW More