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BMW of Des Moines - Service Center

Urbandale, IA

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50 Reviews

50 Reviews of BMW of Des Moines - Service Center

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May 02, 2020

Second to NONE! I brought my Mini Coop in for service and the customer service I experienced was second to none! Kiera in Service was exemplary! She worked with me an More

by J. Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Campfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera
May 06, 2020 -

BMW of Des Moines responded

Thanks for your outstanding review! I'm very happy to hear that Kiera was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The BMW Of Des Moines Team

January 29, 2020

Courtesy & Excellence in service Excellent service from start to finish. Had an older model X3 needing inspection & possible service related to a small oil leak; work was provided fre More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
January 08, 2020

Great detail job Had my older BMW 325i detailed. It was a great job. The service department is always friendly and helpful. There is really nothing more to add. More

by djgass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

Mark set the appointment, all work on completed o. Tune, all charges discussed before, no surprises, everything professional and courteous, came back and was able to get washed when temperatures warmed up More

by ayersin
Recommend Dealer
Yes
Employees Worked With
Mark mears
December 06, 2019

Oil Change and maintenance check I was very happy with the service that was provided. Very friendly service adviser. Ask how i'd like communications and since I was in a meeting i s More

by dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Excellent service Dennis took care of all my requests and the technician went above and beyond to ensure the vehicle was returned to me in optimal conditions. All servi More

by Vazquejm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Super friendly place to purchase and service the Ultimate Driving Machine! Great selection of BMW vehicles to choose and first rate service always. Highly reccomend More

by Fgazzy
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Vonnahme
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2019

Helpful .very helpful service advisor . Kiera Harris. Kiera helped me with ways to get the most for my money and was very polite and concerned with my service More

by CEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
November 02, 2019

Service work done quickly, as expected and vehicle delivery is a life saver when you live 2 1/2 hours from the dealership. Great job team. More

by jcgrether
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Maxey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

FANTASTIC!!! Mark provided great customer service including an opportunity for after hours pick up which was very helpful for our very busy day. thank Mark and BMW More

by Loralee Chase
Recommend Dealer
Yes
Employees Worked With
Mark Mears
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