BMW of Devon

Great experience! John Walden made leasing my new BMW a terrific experience. I would definitely recommend BMW of Devon & I will likely be a customer for life! John Walden made leasing my new BMW a terrific experience. I would definitely recommend BMW of Devon & I will likely be a customer for life! More

Will not return I recently was in the market for a certified pre-owned BMW. This was my first car purchase. Almost everyone I encountered at the dealership was helpfu I recently was in the market for a certified pre-owned BMW. This was my first car purchase. Almost everyone I encountered at the dealership was helpful and friendly. Carolyn was extremely patient and helpful while I test drove many different cars. When it came time to make a deal Demetri went to look at my trade in. When he returned inside he approached me with a condescending tone, even laughing at me at one point, and it seemed he was taking advantage of me due to my age. I ended up purchasing my car from another BMW dealer after they doubled Demetri's offer for my trade in with no hesitation. Unfortunately I will not even consider Devon BMW for my next purchase because of a bad experience with one employee. More

Great Service I thought that i would have the typical experience with the dealership until I met Gina----she is the most educated and informative sales rep out ther I thought that i would have the typical experience with the dealership until I met Gina----she is the most educated and informative sales rep out there when it comes to BMW automobiles-----so much so that we bought 2 cars from her and we are so happy that we did----she is always so helpful and easy to talk to and we will be lifetime car customers------all i can say is thanks More

Purchase of new BMW 328xd From the very beginning and throughout the entire process, BMW of Devon displayed exemplary customer service. I was keep aware of every step with pho From the very beginning and throughout the entire process, BMW of Devon displayed exemplary customer service. I was keep aware of every step with phone calls and emails. Both Kerry Simmons and Frank Muto spent extra time reviewing the entire car buying process and reviewing all of the features. When it comes time to buy my next BMW, my decision is clear -- BMW of Devon all the way. More

Unparalled Service! I have bought several cars from this dealership. When I moved out of state, I traveled all the way from OH just to get my car from them. It's always I have bought several cars from this dealership. When I moved out of state, I traveled all the way from OH just to get my car from them. It's always a pleasant experience. The staff is friendly and professional and my salesman John Walden is the best! More

I made a few new friends! Took delivery for a 2105 M4 BMW from BMW of Devon and simply put, the car has exceeded my expectations in every way. Not to be outdone however, was Took delivery for a 2105 M4 BMW from BMW of Devon and simply put, the car has exceeded my expectations in every way. Not to be outdone however, was the outstanding treatment I received from the Sloane team. It started immediately when I received an intro call from David Sloane himself –he jump started the process and within minutes of our conversation I received a call from sales team Member Chris Blazer. From that point on until the car was delivered, Chris provided me with not only attentive advice and prompt follow through, but showed a genuine care and interest that everything in the sales/procurement process was to my satisfaction. Chris’s professionalism validated my decision to come to BMW of Devon and I could not be more pleased. In closing, It’s not often that one goes through the auto sales or any sales process and in the end wants to befriend the staff . In my case, that is exactly what happened. Thanks to David’s call and Chris’s excellent customer care, I will look no further for my next BMW purchase. I unequivocally give BMW of Devon my highest endorsement to any prospective buyer. You could not be in better hands and who knows you might make a few new friends along the way! Special thanks to GM Tony Lukanski and BMW Genius Joe Narke. Tony took great pains to insure timely delivery and fulfillment of a high demand, limited availability custom automobile. Joe has shown unending patience in fielding my questions -which by the way he continues to do going so far as meeting me at my home. I would be lost without him. More

Excellent Customer Experience Working in a customer service environment, I look for the same quality of service from other businesses. Carolyn Cohen is a pure example of what custo Working in a customer service environment, I look for the same quality of service from other businesses. Carolyn Cohen is a pure example of what customer service is all about. From initial contact through email to delivery of the car was nothing less than exceptional. Thanks for a great experience! More

Wonderful BMW M5 Purchase I had been dealing with Kerry Simmons by email and telephone for a while concerning a BMW M5 that BMW of Devon had on their lot, but was unsure of the I had been dealing with Kerry Simmons by email and telephone for a while concerning a BMW M5 that BMW of Devon had on their lot, but was unsure of the color and was looking at various other vehicle (M6 and Jaguar F Type). Because I live in New Jersey popping out to see and drive the car was a major issue and I did not want to drive the 115 miles unless it had reached 1-3 on my short list. On first contacting Kerry he was very approachable and accommodating, knowing my needs for a lease he supplied me with excellent rates first time around - no haggling, no pressure, no insisting I come in to drive the vehicle! When I mentioned my Trade In he again was very fair in advising what I could expect his dealership to pay for it - again no haggling! In the end both of these factors had a bearing on my decision to finally go with the M5, after arriving at the dealership late one Saturday afternoon after a harrowing 4-1/2 hours drive in traffic. Kerry was only too pleased to honor the numbers we had discussed and even lower the lease rate slightly in good faith. I did have a chance to drive the vehicle with David Sloane, before making my mind up. David was very pleasant and not pushy at all. My fiancé experience with Frank Muto was also very pleasant and relaxed. Altogether a great experience with no last minute surprises, no pushing things I did not want on the car. The car was handed to me in perfect condition and all features and amenities were fully explained before I drove off - another first in my book - luckily as the M5 has a long list of neat little features, which would have taken hours to find in the manual. Thank you all at BMW Devon for making my buying experience such a joy - even my wife commented how helpful and friendly everybody was - a superb compliment from her! I would highly recommend them to anybody interested in purchasing a BMW. More

2015 BMW M3 delivery! Just recently took delivery of a 2015 BMW M3, which I ordered. My very knowledgeable CA, Kerry Simmons has been fantastic throughout the entire proces Just recently took delivery of a 2015 BMW M3, which I ordered. My very knowledgeable CA, Kerry Simmons has been fantastic throughout the entire process. From the initial stages of ordering, he kept me posted throughout the process. I knew when it was being built, on the boat, when it arrived, and he even texted pictures and a video of it being unloaded. Emails and phone calls were always responded promptly, and believe me, I was quite a nuisance. :) On top of all that, I received a great deal on this car, which was just introduced and in high demand. Thanks to Tony as well, and the detailing team who worked hard to get the car prepped and detailed the same day they got it in so I could drive it home that night. Can't recommend these guys enough. More

excellent salesperson We had the pleasure of working with Dale Levin, a friendly, knowledgeable and NOT overbearing salesperson. Dale walked me through the process of build We had the pleasure of working with Dale Levin, a friendly, knowledgeable and NOT overbearing salesperson. Dale walked me through the process of building a BMW convertible. After the purchase Dale would email/call us with an update on the vehicle's building status. I would strongly recommend BMW of Devon--especially Dale Levin! More