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BMW of Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.8
940 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
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20 Lancaster Ave

Devon, PA

19333

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Showing 940 reviews

January 30, 2025

My Service Advisor, Jeff Martin is the best! He makes me feel like a VIP. Which is great cause I'd love to keep this car for bit longer (Glad I purchased the extended warranty! It's already h More

by JoanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Wendle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Martin
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Jan 31, 2025 -

BMW of Devon responded

Joan, we're delighted to hear that Jeff and Drew have made your experience at BMW of Devon so positive! It's great knowing you're enjoying the benefits of your extended warranty and oil change plan. Thanks for sharing your feedback with us!

January 25, 2025

Eric did an excellent job of getting me in and out! He’s very knowledgeable More

by Ey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the technical guys, I don’t know his name
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Jan 27, 2025 -

BMW of Devon responded

We are glad to hear that Eric provided excellent service. Thanks for choosing BMW of Devon!

January 21, 2025

Great experience purchasing with BMW Devon for my X5. Staff was professional and courteous. All my queries were patiently addressed. More

by hiren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Phiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip (product specialist)
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Jan 22, 2025 -

BMW of Devon responded

We're delighted to hear about your great experience with BMW of Devon! Our team is committed to providing professional and courteous service, so it's wonderful that all your questions were addressed. Enjoy driving your new X5!

January 18, 2025

Kerry is very knowledgeable thorough and patient. Great sales experience! Will keep going back for service and purchasing. More

by Knjhild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

BMW of Devon responded

We're delighted to hear that Kerry provided you with a great sales experience at BMW of Devon. Thank you for your kind words and continued trust in us!

January 17, 2025

Good service experience Will be back. Appreciate having washed the car as well. Would appreciate next time getting an X5 loaner vehicle if available More

by rmarinchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wantia
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Jan 20, 2025 -

BMW of Devon responded

Thank you for sharing your feedback! We're glad to hear that you had a positive service experience at BMW of Devon. We'll do our best to accommodate your request for an X5 loaner vehicle next time. Looking forward to seeing you again!

January 10, 2025

BMW of Devon runs a tight ship when it comes to service. Great experience and helpful service advisors. More

by AndrewJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin C.
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Jan 13, 2025 -

BMW of Devon responded

Andrew, we're delighted to hear you had a great experience with our service team at BMW of Devon. Thank you for the positive feedback!

January 03, 2025

Lou & team did excellent work on getting my inspection done on a rainy Saturday morning. Lou arranged a ride home & back when more work was needed. Great job Lou! More

by mpo19087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in service
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Jan 03, 2025 -

BMW of Devon responded

We're delighted to hear that Lou and the team at BMW of Devon provided excellent service for your inspection, even on a rainy Saturday! It's great to know they went above and beyond with arranging transportation. Thank you for sharing your experience!

December 18, 2024

Kerry and the Devon BMW team were great - Great service and assistance with my new 2025 X3 More

by Taciii3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

BMW of Devon responded

Congratulations on your brand-new X3! Kerry, Devon, and the BMW of Devon team hope you enjoy the ride for miles to come!

December 17, 2024

Kerry Simmons of BMW of Devon is one of the best advisors I have worked with. He is never pushy. Having worked with him on my past purchases, he understands my needs and always steer me clear from cars tha More

by Teo.weikiat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

BMW of Devon responded

It's fantastic to hear that Kerry has consistently provided you with such thoughtful and attentive service at BMW of Devon. We appreciate your recommendation and look forward to assisting you in the future!

December 12, 2024

I purchased a certified pre owned bmw from them and after driving only 4K miles I have been slapped with a $ 6000 repair bill, this vehicle should have been not sold as certified More

by Kamalmirchandani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian DiPaolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

BMW of Devon responded

I'm sorry to hear about the unexpected repair bill on your certified pre-owned BMW. This situation is concerning and not what we want for our customers. Please reach out so we can discuss this further and find a resolution together. Thank you, Kevin Ciccariello - Service Manager - 484-581-7241

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