Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Devon
Devon, PA
936 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 936 reviews
October 29, 2016
Excellent service and overall great experience! I just recently renewed my lease for my second BMW and have only positive remarks to say about the whole process. Dale Levin was referred to me throu I just recently renewed my lease for my second BMW and have only positive remarks to say about the whole process. Dale Levin was referred to me through a friend and has been extremely helpful and knowledgeable about what options suited my needs. Dale made the leasing process efficient and painless. Will certainly utilize his services again and would highly recommend him to anyone who wants to purchase a BMW. More
by Lanejer
Employees Worked With
Dale Levin
October 28, 2016
Great experience I recently got my M235 through BMW of Devon. Dale Levin was great and worked with me to get the deal I wanted. I would highly recommend him & the deal I recently got my M235 through BMW of Devon. Dale Levin was great and worked with me to get the deal I wanted. I would highly recommend him & the dealership. More
by ewaetzman
Employees Worked With
Dale Levin
October 28, 2016
Overall an excellent dealership. I have been leasing BMW's since 1989 and have always had a very positive experience. My last few leases have been with BMW of Devon and rate their de I have been leasing BMW's since 1989 and have always had a very positive experience. My last few leases have been with BMW of Devon and rate their dealership as outstanding, probably the best I've dealt with since I've been leasing. My sales representative for all of my leases has been Dale Levin who is great, mixing a deep knowledge of the vehicles with outstanding personal attention to the customer both at the point of sale and follow through. The service department is also consistently terrific. I would highly recommend Dale Levin and the dealership to anyone. More
by jcfo2000
Employees Worked With
Dale Levin
October 28, 2016
Great Service I leased my first BMW last year with Dale Levin at the BMW of Devon . Dale was extremely knowledgeable, helpful and professional . I continue to recei I leased my first BMW last year with Dale Levin at the BMW of Devon . Dale was extremely knowledgeable, helpful and professional . I continue to receive excellent service a year later and I would highly recommend working with Dale if you are considering a BMW. More
by AshleyBrown
Employees Worked With
Dale Levin
October 27, 2016
It's Fine. The service here is fine. I will never understand, though, why absolutely any interaction needs to run through the service rep. For many communication The service here is fine. I will never understand, though, why absolutely any interaction needs to run through the service rep. For many communications this is understandable. However, When I called to request a shuttle to the dealer to pick up my vehicle first thing in the morning, the receptionist informed me that I must speak with my representative in order to request a shuttle ride. At this point, I'm late for work and all service reps are clearly busy because they had just opened (I sat on the phone with it ringing for 4 straight minutes trying to reach a service rep before I hung up and re-dialed for the front desk). Front desk placed me on hold to try and reach a service rep. Several minutes later, after reaching the same conclusion I had earlier, she returned to tell me my service rep was with a customer, and would I please wait to speak with him. I explained that I was late for work, and simply needed a shuttle to pick up my vehicle. The receptionist stumbled a bit, and requested I be placed on hold to wait for a service rep. I reiterated my time constraint, and exclaimed that if I couldn't get a shuttle quickly then I would have to take a taxi/Uber to the dealership to get my car. "Oh, well yes just do that," I was told by the receptionist. Look, if I'm going to drop several thousand dollars in service costs to your dealer, you better be able to offer me a ride to come give you the money. If I return to this dealer for service in the future, it will only be because of its proximity to my home and office relative to other dealers. How about you integrate some sort of system whereby I don't have to go through my service rep for permission to request a ride to come give you money and retrieve my car from you? This isn't a knock on my service rep or the receptionist, though any receptionist worth their weight could recognize the situation and simply offer to request a shuttle for me. This is clearly an example of management getting comfortable having a near monopoly on the service business on the Main Line and not instituting business processes that will make customer lives easier. The service reps, receptionists, car washers, and valet/shuttle drivers here have all been very nice people, and my experiences with them have been fine. There is something wrong with management, though, when a receptionist feels she doesn't have the little leeway to help a customer to get a shuttle. You need to create a more efficient customer experience for your service customers. More
by pennlites
Employees Worked With
Eric in Service
October 22, 2016
Professional and Customer Focused Dan is an excellent salesperson, who spent significant time with us during our multiple visits to the dealership to buy a CPO BMW. He was very knowl Dan is an excellent salesperson, who spent significant time with us during our multiple visits to the dealership to buy a CPO BMW. He was very knowledgeable, knew all the features of the BMW, and demonstrated how everything worked, especially the iDrive system. The buying process was without pressure, transparent, and courteous. Dan provided top-notch customer service and made sure we were happy with our purchase. More
by Recent CPO X1 buyer
Employees Worked With
Dan McCloy
October 15, 2016
Easily the best I'm going to echo a lot of what was said here already about the guy, but Dan McCloy was great from start to finish of this whole process. I was search I'm going to echo a lot of what was said here already about the guy, but Dan McCloy was great from start to finish of this whole process. I was searching and visiting dealers looking for this vehicle for a few weeks prior to calling BMW of Devon, so i've had experiences with a dozen sales people in a short time, and Dan was EASILY the best. Starting out from my first inquiry about the car (Volvo XC90) Dan went out of his way and took some detailed interior pictures of the car and texted them right over to me. He could have given me the standard line of "Come on down and take a look for yourself", which I heard a few times before. Communication was also the top notch, when he says he's gonna call, he does. If theres an issue, he's on it without you even asking. He even retuned my calls on his day off....who does that!? I'll tell you who, Dan the man does! I could go into details and write a 3 page long essay about all the positives i've had but its unnecessary, far and away the smoothest and best car buying experience i've had start to finish. More
by GMaratea
Employees Worked With
Dan McCloy
October 12, 2016
A Good Experience From the very beginning of my foray into buying a used car (Nissan Juke) for my daughter, I realized I'd found a gem in Dan McCloy. He was responsive From the very beginning of my foray into buying a used car (Nissan Juke) for my daughter, I realized I'd found a gem in Dan McCloy. He was responsive to my initial phone queries and prepared for our visit. Dan was kind and patient as he took us out for a extended test drive and on our return to the dealership, he spent more time without pressuring us into a decision. Dan is truthful and personable and brings his wide knowledge into the world of car sales. After purchasing the car Dan continued to be excellent at returning phone calls as we awaited the new plates. Additionally when it turned out that the car needed to have work on the brakes, Dan and BMW of Devon made sure I was reimbursed for the labor costs. More
by Robin Samson
Employees Worked With
Dan McCloy
October 11, 2016
The Extra Mile Dan has excellent communication skills. He was fast to do what he said. He went the extra mile for me and took extra pictures of the car for me. He re Dan has excellent communication skills. He was fast to do what he said. He went the extra mile for me and took extra pictures of the car for me. He responded to every text message fast. I test drove a vehicle and bought it in less than an hour. The car was cleaned and full of gas. Lisa was a great communicator as well, very friendly and very thorough. This was by far the best car dealership experience that I have ever had! More
by adam84
Employees Worked With
Dan McCloy, Lisa Puggi
September 05, 2016
Highly Recommend We recently went to this dealer, now Sloane BMW, mostly just to browse the less expensive vehicles, yet our sales advisor, Dan McCloy, treated us with We recently went to this dealer, now Sloane BMW, mostly just to browse the less expensive vehicles, yet our sales advisor, Dan McCloy, treated us with the utmost of respect and attention. He spent nearly the entire afternoon with us, allowing us to test drive any car we wished, and helped us understand our financial options together with Lisa Puggi. Dan's knowledge and expertise was such that we left the lot with a 2016 BMW 328i and felt very good about our decision. Working the finances with Lisa was a joy. Her personality, and helpful knowledge, just added to the overall experience. We highly recommend this dealership! Our experience was a very positive one. The Kelly Family More
by L Kelly
Employees Worked With
Dan McCloy, Lisa Puggi
