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BMW of Devon - Service Center

Devon, PA

4.8
57 Reviews

57 Reviews of BMW of Devon - Service Center

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October 04, 2024

Great personal service. Easy to deal with. I only buy cars from a Sloane dealership. Always first class. More

by Dmrodgersmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Todak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

BMW of Devon responded

Thank you for your loyalty and kind words about BMW of Devon! We're delighted to hear that our team consistently provides first-class service. We look forward to assisting with all your future car needs!

October 03, 2024

It wasn’t a very good experience for an oil change and a tire check. Service writer Jeff tried to talk me out of an issue that the technician had noticed and agreed that it was dry rot other three tires are More

by Just bad serves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Oct 03, 2024 -

BMW of Devon responded

It's disappointing to hear about your recent service experience. We strive for thoroughness honesty, and professionalism in our work, so it's concerning that this wasn't reflected during your visit. Please reach out if you'd like to discuss these issues further or need assistance resolving them; we're here to help make things right. Thank you, Kevin Ciccariello - Service Manager - 484-581-7241

September 17, 2024

Dropped a Z4 off for service. Treated very well by Wanita the service rep. She kept me engaged with the process as I waited. Met with Max the mechanic about the problem and he was More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wanita
Sep 17, 2024 -

BMW of Devon responded

Gary, we're delighted to hear that Wanita and Max provided such excellent service during your visit at BMW of Devon. Thanks for trusting us with your Z4!

September 17, 2024

Service Department has been excellent with my services. I have never had a problem or any issues. They are Great More

by GDIROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cetroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dirocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Todak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

BMW of Devon responded

Thank you for the positive feedback! We're delighted to hear that our service department at BMW of Devon has consistently met your expectations. We appreciate your support and look forward to serving you again!

September 05, 2024

Professional staff and beautiful remodel of the facility. Loaner vehicle available upon request, and communicated constantly with me through text. Truly exceptional experience and customer service. More

by RobPucciJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Todak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ciccariello
Sep 05, 2024 -

BMW of Devon responded

RobPucciJr, we're delighted to hear you had an exceptional experience with our team at BMW of Devon. Thanks for the kind words about our staff and facility!

August 16, 2024

Kerry and the entire dealership have been extremely responsive and have provided me regular status and answers to all my questions. More

by Fademb
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

BMW of Devon responded

We're delighted to hear that Kerry and the team at BMW of Devon provided you with excellent service. Thanks for sharing your experience!

July 27, 2024

Great service overall but Jewf Martin is excellent in handling all our concerns and questions over the years More

by Ella Kristo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martin
Jul 29, 2024 -

BMW of Devon responded

Thank you for your kind words! We're delighted to hear that Jeff has consistently provided excellent service at BMW of Devon. We appreciate your continued trust in us!

July 25, 2024

Best dealership experience I have ever had. I don’t usually write reviews, but when I had to have work done on my 2002 E6, the service was impeccable from making the appt to picking up my car. More

by 2002BMW330ci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, and again, everyone
Jul 26, 2024 -

BMW of Devon responded

Thank you for sharing your fantastic experience with BMW of Devon! We're delighted to hear that our team provided top-notch service and kept you well-informed throughout the process. Enjoy driving your 2002 E6, and we look forward to assisting you again in the future!

July 15, 2024

Since my very first encounter with Devon BMW I have felt more like a part of the team than a customer working to handle the issues with my vehicle. More

by i3 fanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martin
Jul 15, 2024 -

BMW of Devon responded

We're delighted to hear that you feel like part of the team here at BMW of Devon! Thanks for sharing your positive experience with us.

May 24, 2024

Excellent service. Very professional and friendly environment clean and welcoming waiting area. My service advisor Lou is very knowledgable and curious. I highly rec More

by zldk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dirocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Phiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davante Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian DiPaolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

BMW of Devon responded

Thank you for the high recommendation! We're glad to hear that Lou and our team at BMW of Devon provided excellent service in a welcoming environment. We appreciate your support!

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