BMW of Downtown Los Angeles - Service Center

Throughout the transition of ownership, service has proved to be consistent and impeccable as always. BMW of downtown Los Angeles has met the highest of standards for the consumer and continues to be a proved to be consistent and impeccable as always. BMW of downtown Los Angeles has met the highest of standards for the consumer and continues to be a top notch dealership More

Highly recommend purchasing a car here. Friendly and well catered to your every need. They have thought of everything to make an easier experience for the customer. The sales team( Daniel) Friendly and well catered to your every need. They have thought of everything to make an easier experience for the customer. The sales team( Daniel) and service advisor, especially May is a rockstar! More

Thank you John and Henry. I drove up from Orange County and you guys made the process easy ( and fun). We were looking for a used X5 that was listed on the website, while we w I drove up from Orange County and you guys made the process easy ( and fun). We were looking for a used X5 that was listed on the website, while we were at the dealership, John sold me a nicer X5 that was the same price! Thank you for looking out for us. You have a customer for LIFE! More

Will in the service department is awesome! He's honest and cares about his customers concerns. Thanks for making one of many visits to this dealership worth it! He's honest and cares about his customers concerns. Thanks for making one of many visits to this dealership worth it! More

Thank you JEFF MANARANG for always helping with our cars! You always come shining through!! You always come shining through!! More

I had excellent customer service at Nick Alexander BMW, Manny Santos helped me out, got me approved quick, showed me tons of options and was willing to work with me. Manny Santos helped me out, got me approved quick, showed me tons of options and was willing to work with me. More

Two weeks ago my car was totaled when a drunk driver hit my car at 70mph. ( thank god I was safe). We leased our last X5 in 2007 from Daniel Fox, so we reached out to him again. He called us back 40 mins la my car at 70mph. ( thank god I was safe). We leased our last X5 in 2007 from Daniel Fox, so we reached out to him again. He called us back 40 mins later and got the ball rolling. He found a demo model for us and saved us about 80 bucks per month! My husband was doubting how smooth the process would be, but Daniel proved him wrong! The car was delivered to my office a couple days later and we are SO happy! ( the wheels are so big) More

Excellent service I recently visited the service department at Nick Alexander. I was able to get an appointment in a timely fashion. Once I was there, I had the pleasu I recently visited the service department at Nick Alexander. I was able to get an appointment in a timely fashion. Once I was there, I had the pleasure of meeting Jonathan Aragon. He is very courteous and quite knowledgeable in his field. He kept me informed and provided me with status reports on the services done on my car. I recommend that you visit Nick Alexander and Jonathan. I have no doubt they will be able to provide the necessary services that you need for your car in a timely and professional manner. More

Excellent customer service We purchased a 2017 430 for our son. Buying the car was a breeze. I did it over the phone and the car was delivered to my son at his college residen We purchased a 2017 430 for our son. Buying the car was a breeze. I did it over the phone and the car was delivered to my son at his college residence. Last week the car went through a routine service. Good to their word, they picked up the car at our residence, on time and left a loaner. They returned the vehicle the next day as promised. More

Nicks review Jeff is a great service advisor, he understood my concern and took care of it and fixed my car, my car was ready the same day. Thank you Jeff. Jeff is a great service advisor, he understood my concern and took care of it and fixed my car, my car was ready the same day. Thank you Jeff. More