BMW of El Cajon

My fiancee and I came down from Vegas to buy this car. We were trading in two cars, our earlier BMW 750 and a Lexus GX 470. Our transaction with Kailash was exceptional, to say the least. Though we went We were trading in two cars, our earlier BMW 750 and a Lexus GX 470. Our transaction with Kailash was exceptional, to say the least. Though we went thru prolonged negotiations, Kailash stayed in touch with us patiently and never gave up. One does not see this kind of intense follow up from any car Salesperson these days. I and my family have purchased several luxury automobiles in the past, but our experience with Kailash and BMW South County was by far the best we have ever had. Though we got this beautiful BMW 750Li in June, we are still over the moon with our experience and hence this review. I am recommending Kailash and BMW South County to all my friends and associates in Vegas. More

They worked with me to make it so I can get the car that I wanted, with a rate that would work for me. They made my trade in easy and made the section process fluid. I would recommend anyone to their deal I wanted, with a rate that would work for me. They made my trade in easy and made the section process fluid. I would recommend anyone to their dealship. More

South County BMW is by far one of the best dealerships in town. Our overall experience in buying a series 5 sedan was outstanding. Ricardo DeLeon is without a doubt of the best salespeople at the dealershi town. Our overall experience in buying a series 5 sedan was outstanding. Ricardo DeLeon is without a doubt of the best salespeople at the dealership. He is very knowledgeable in his field and provided us with the information we needed to make our buying decision. It was an easy and stress free experience. I hightly recommend this dealership to anyone is the market for a new (or used) BMW. . . experience the difference! More

My wife and I purchased two cars in rapid succession from San Diego-area BMW dealerships. Her car came from another dealership; however, when we returned bo look at a car for me (BMW X3), the experience was San Diego-area BMW dealerships. Her car came from another dealership; however, when we returned bo look at a car for me (BMW X3), the experience was less than favorable. We then came to BMW South County and began working with Chuck (and later Kailash) to identify a suitable BMW X3. Because I had a high-end trade-in (a recent Porsche Carrera S), the trade-in was problematic, but BMW South County didn't give up and managed to find a nearby Porsche dealer who wanted the Carrera. Chuck and Kailash never gave up, remaining friendly and determined as we worked to find deal that worked for us and for BMW South County. Then, to make a good experience even better, we began to work with the Finance Manager, Francisco. It turns out that Francisco also served in the Marine Corps and we struck up a fast friendship that only has only served to improve my attitude and relationship with BMW South County. More

I give my highest recommendation to Michael McCabe and BMW South County. I had such a positive experience from start to finish with him and his dealership. I recently purchased a new BMW from him for my BMW South County. I had such a positive experience from start to finish with him and his dealership. I recently purchased a new BMW from him for my wife. We were shopping around a while online and contacted all of the Internet managers at the other BMW dealerships in the area. I can say without a doubt that he was the most responsive and friendly out of all the dealerships I had dealt with.It was his quick response and "can do" attitude that convinced me to buy from him and his dealership even though his dealership wasn't the closest to my home. It was worth the drive to his dealership as he offered the best price but also the most responsive service which is important. From the start, he assured me that he would get the BEST price bar none. He absolutely delivered on that promise. Plus, he offered free weekly car washes as well. Something that no other dealership offered. The model BMW my wife wanted wasn't in stock but Mike ordered it from another dealership and kept us informed throughout the month on the status of the delivery. When we went to go pick the car up, he was so refreshingly great to deal with. Many car salesmen get a bad reputation but it was so wonderful to deal with someone of his integrity and character. To boot, he is just an all around good guy. For example, he just got back from a volunteer trip helping out the less fortunate in the Dominican Republic. It made us feel great dealing with someone with his character. Everyone at his dealership was very friendly. We have 2 young kids and all the secretaries there were friendly offering them juice, coloring books, crayons, water, etc. Just very pro-family environment which you don't expect at a high end dealership.I would highly recommend Michael and his dealership for anyone out there looking for a new BMW. I don't think anyone out there can match their prices and friendly, professional service. I agree with some that the showroom floor might not be as big or high tech or glamorous as other dealerships out there. But to me, it's all about great customer service and best price. And BMW South County delivered on those aspects. To me the most important thing in business is ethical service and someone delivering on their word. The car that I ordered wasn't in stock so they had to get it delivered and it took about a month. Last month he offered a $750 rebate and even though it was no longer available, Mike kept his word and lowered the price of the car $750 to honor his word. That to me spoke volumes of his integrity and that of his dealership. I'd recommend these guys in a heartbeat to anyone looking for a new BMW. More

Great customer service, my brother bougth a used car first and was happy with the service so he encourage me to visit South County BMW, I did and the next thing you know I am driving home with a 335I BM first and was happy with the service so he encourage me to visit South County BMW, I did and the next thing you know I am driving home with a 335I BMW. More

Im really glad I stopped by there,Ricardo was very friendly and helpful he got me in to a new/used car quicker than I could ever imagine,I would definatly recommend BMW of South County to anyone who w friendly and helpful he got me in to a new/used car quicker than I could ever imagine,I would definatly recommend BMW of South County to anyone who wants The Ultimate Driving Experience !!!!!! More

I have to say Ive never had someone go out of their way for great customer service. I was greeted immediately by Rick Cohen and got to the point on a vehicle with no gimmicks. I purchased a X3 it was point for great customer service. I was greeted immediately by Rick Cohen and got to the point on a vehicle with no gimmicks. I purchased a X3 it was pointed out to me that a system needed to be worked on and would take a while. I was very happy to be told up front straight to the point than for them to sit there and sugar coat things. Needless to say I was in a time crunch and had only a couple of days. They offered to ship the vehicle to me If I needed to go. I declined and told them I would spend the night there. I was suprised that the mechanic (deserves recognition but dont know his name) came in on his day off just to get this vehicle ready for me. The dealership and their associates go out of there way to make their customers happy even after they already drove away from the lot. I would definatley recommend this dealership to anyone in California. More

I came to BMW South County wanting to compare european sport sedans after visiting several other dealerships. I want to say I have worked in customer service for years and generally my dealership expier sport sedans after visiting several other dealerships. I want to say I have worked in customer service for years and generally my dealership expierences have not been up to my high standards, South County was for many reasons a fantastic expierence. The salesman Kalash greeted me promptly and gave me the most attentive and courteous service I could have ever asked for. I believe that Kalash Is as far away from the typical car salesman steriotype as I have ever met, and he is truely as refined as the product he represents. Kalash was able to show me why a BMW was by far the best investment and even helped guide me towards the best choice with my needs and budget. He was more than patient as I tend to ask too many questions and can take a very long time to make decisions. Due to their huge selection they had exactly the color and options I wanted. The negotiation process with Kalash was short and painless as I tend to dislike this part of the process above any other. The finance manager Jeff Waters made all the paperwork pass by smoothly and even brought some humor to a less than thrilling practice of completing the paperwork. The sales manger Ron took several minutes to really give us a heartfelt welcome to our new BMW ownership and get to know us. He was very appreciative of our business. Since my purchase Kalash has folloewd up with me on a few occaisons this week to enure all of my post-purchase questions about my new car have been answered. Thanks BMW South County! More

this is my second car from this dealership and the services was amazing from ricardo. i would/will recommend him to people looking for a BMW. services was amazing from ricardo. i would/will recommend him to people looking for a BMW. More