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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
404 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 404 reviews

August 06, 2025

Marilyn service on front desk was exceptional. Her charisma and attention makes it easy to follow. More

by Ponceverezza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn and Ivan
Report | Print
Aug 06, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Mr. Juan your sales rep. Super nice very professional He provides you with great service. More

by Piscis22560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 02, 2025 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! We hope to see you soon!

August 01, 2025

Santiago is excellent person he is very professional and understanding and very compassionate. Thank you for having personnel like him. More

by tiny_ch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Report | Print
Aug 02, 2025 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! We hope to see you soon!

July 27, 2025

Great service. So very helpful and responsive and able to take care of the issue. The service team helped get me back on the road. More

by MicFeN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina
Report | Print
Jul 28, 2025 -

BMW of El Paso responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

Santiago Valle was professional, courteous and fast. Answered my questions and got everything taken care of. Also kept me informed throughout the process. Great dealership and service department. More

by jameslechleiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Valle
Report | Print
Jul 21, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 18, 2025

I have dealt with bmw for 8 yrs. Customer Service top notch. Thank you again More

by walleyg2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ibarra
Report | Print
Jul 19, 2025 -

BMW of El Paso responded

Hi, we are so happy to read such a great review about BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2025

I always get good service. The service representatives are courteous. I recommend this dealership for sales and service. More

by Lgingery611
Recommend Dealer
Yes
Employees Worked With
Karina, Ismael, Juan
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Jul 14, 2025 -

BMW of El Paso responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2025

I went in for a recall on my vehicle and they had it ready the next day as promised as we were going to be going out of town. More

by sunhi6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Ivan
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Jul 14, 2025 -

BMW of El Paso responded

Hello, thank you so much for your positive comments about BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2025

2 OEM bolts installed, i thought warranty would cover the cost. Other than that everything was ok. More

by Omm.art48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Report | Print
Jul 12, 2025 -

BMW of El Paso responded

Thank you for your feedback! We apologize for any confusion regarding the warranty coverage. We're glad overall your experience was satisfactory. Please let us know if you need any further assistance.

July 05, 2025

Always friendly, professional, and courteous staff. We have always been satisfied with the quality and timeliness of the work done by BMW of El Paso. More

by holzmank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Jul 07, 2025 -

BMW of El Paso responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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