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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
400 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 400 reviews

July 19, 2025

Santiago Valle was professional, courteous and fast. Answered my questions and got everything taken care of. Also kept me informed throughout the process. Great dealership and service department. More

by jameslechleiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Valle
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July 18, 2025

I have dealt with bmw for 8 yrs. Customer Service top notch. Thank you again More

by walleyg2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ibarra
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Jul 19, 2025 -

BMW of El Paso responded

Hi, we are so happy to read such a great review about BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2025

I always get good service. The service representatives are courteous. I recommend this dealership for sales and service. More

by Lgingery611
Recommend Dealer
Yes
Employees Worked With
Karina, Ismael, Juan
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Jul 14, 2025 -

BMW of El Paso responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2025

I went in for a recall on my vehicle and they had it ready the next day as promised as we were going to be going out of town. More

by sunhi6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Ivan
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Jul 14, 2025 -

BMW of El Paso responded

Hello, thank you so much for your positive comments about BMW of El Paso! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2025

2 OEM bolts installed, i thought warranty would cover the cost. Other than that everything was ok. More

by Omm.art48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
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Jul 12, 2025 -

BMW of El Paso responded

Thank you for your feedback! We apologize for any confusion regarding the warranty coverage. We're glad overall your experience was satisfactory. Please let us know if you need any further assistance.

July 05, 2025

Always friendly, professional, and courteous staff. We have always been satisfied with the quality and timeliness of the work done by BMW of El Paso. More

by holzmank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Jul 07, 2025 -

BMW of El Paso responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

Excellent Customer service My service advisor Christopher Guzman made sure my visit was taken care of with exceptional service and support I appreciate him going the extra mile to make sure I was fully taken More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman
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Jun 27, 2025 -

BMW of El Paso responded

Hi Francisco, we're happy to hear you had such a positive experience with Christopher! Feel free to reach out to us if you need anything. Have a wonderful day.

June 25, 2025

Excellent customer service by the service advisor-Heidi- she explained all the points inspected and provide me with all the recommendations. More

by gcquintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Jun 26, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff Heidi to be so supportive during your experience here at BMW of El Paso. We hope you have a great day!

June 21, 2025

Christopher Guzman is a true professional. His advisor role assisted me in achieving all the necessary repairs to my vehicle. He took the time to apply my extended warranty which in itself was More

by Moose 🫎 Loya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman & Carlos Prieto
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Jun 23, 2025 -

BMW of El Paso responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2025

On time, my service advisor Carlos was great, The car was ready when promised and with no issues. More

by socorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,Ivan
Report | Print
Jun 19, 2025 -

BMW of El Paso responded

Hi, we're happy you found our staff Carlos to be so supportive during your experience here at BMW of El Paso. Thank you, and have a fantastic day!

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