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BMW of El Paso

El Paso, TX

4.7
379 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 379 reviews

May 03, 2025

When my husband and I arrived at BMW of El Paso 04/24 we were greeted with the utmost respect and professionalism—something we hadn’t consistently experienced at our local BMW dealership before. Christopher More

by April Villarruel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman
May 06, 2025 -

BMW of El Paso responded

Hello April, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

May 03, 2025

The customer service is excellent starting with getting my appointment set up to pick up. More

by michelle.ramirez222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi and Ivan
May 06, 2025 -

BMW of El Paso responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

I have received excellent service at El Paso BMW Service Department. Carlos Prieto is a wonderful service advisor—-professional, knowledgeable, efficient, diplomatic. The BMW professional mechanics have d More

by Stella K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
May 02, 2025 -

BMW of El Paso responded

Hi Stella, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

I always experience a great buying experience at BMW of El Paso thanks to Alec Moran the best vehicle salesman, Armando with the Finance department and the General Manager always ensuring everything goes s More

by Julio César Nazario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Moran, Armando
May 02, 2025 -

BMW of El Paso responded

Hi Julio, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

Outstanding work organized by my service assistant Karina with her usual grace and efficient ability More

by Felicebrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina, Carlos
May 02, 2025 -

BMW of El Paso responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Karina Herrera was of great help, and let me know of the situation with my vehicle upon asked. BMW did a great job with the alignment of my e46. Thanks BMW!! More

by slarzone35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Herrera
Apr 28, 2025 -

BMW of El Paso responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Great service, Chris was exceptionally superb, attentive, helpful, clear on diagnosis and recommended solution. Couldn’t have asked for a better service. I stopped coming here because of previous bad service More

by Matthew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris !!
Apr 28, 2025 -

BMW of El Paso responded

Hi, thanks for your praise and kind comments about Chris. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 24, 2025

Alec Moran was awesome. He showed genuine empathy for a disabled person like myself as well as providing me with a professional and top notch buying experience. I highly com More

by s007mg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Moran
Apr 28, 2025 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! We look forward to your next visit! Take care!

April 23, 2025

I went in for some warranty work and my advisor Alex noticed some other things that needed attention she was quick to notify me and get everything taken care of....awesome job More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 25, 2025 -

BMW of El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2025

As a 6 years customer, I can guarantee this dealership is amazing and always cares for its clients and their needs More

by Leonel Granillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto and Ana Colburn
Apr 23, 2025 -

BMW of El Paso responded

Hello Leonel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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