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BMW of El Paso

El Paso, TX

4.8
243 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 243 reviews

June 23, 2022

Very friendly. Performed service as requested and required. Informed me of status and sent nice video from service technician on his examination of my vehicle. Wai More

by Libby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 24, 2022 -

BMW of El Paso responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 30, 2022

Carlos was extremely helpful very good experience dealing with him I recommend dealing with him More

by Ldevora007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Jun 09, 2022 -

BMW of El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

May 27, 2022

Getting the vehicle was great experience, Luis was very helpful. Financing a was horrible experience More

by Jmarie0379
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis and Armando
Jun 09, 2022 -

BMW of El Paso responded

Thank you for bringing this to my attention. I apologize for your finance experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Russell Stover General Manager rstover@bmwofelpaso.com

May 13, 2022

These guys are amazing very fun and professional and very patient. Perfect service and attention to detail. More

by Jedijuice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy-Jorge
May 16, 2022 -

BMW of El Paso responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

April 30, 2022

New service advisor took better care of my issues than the last one that suddenly left. Never have a problem at this dealership. More

by Euro car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
May 10, 2022 -

BMW of El Paso responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

April 19, 2022

Friendly and helpful service department. All the staff was nice and they helped me as I am new BMW owner. More

by hkingery5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Apr 20, 2022 -

BMW of El Paso responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

April 11, 2022

Carlos at Service is very professional, efficient, kept me always informed about the status of the car and parts. Highly recommend him when your car needs service. More

by Pancho Uranga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 13, 2022 -

BMW of El Paso responded

Thank you for the recommendation and kind words for Carlos! We thank you for your business and look forward to your next visit!

April 06, 2022

I’m very pleased with the service l received from BMW of El Paso. The staff was very friendly and professional. They are at the top of my list and I want to say thank you to them. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
Apr 07, 2022 -

Charlie responded

I trust you to take care of my automobile and fix it when I bring it to you for service. Thank you!!

April 05, 2022

Receptionist was not great at helping when you call because your car is dead on a busy street, but otherwise courteous and helpful, and car was repaired in a timely manner. Karina communicated with me More

by El Paso bmw owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina, service dept.
Apr 11, 2022 -

BMW of El Paso responded

Thank you for the feedback. Please let us know if we can ever assist you again in the future!

April 03, 2022

Great customer service. Jesus Alcazar was an extraordinary salesman went beyond to make deal happen. Personnel at BMW was very attentive to customer needs. Great dealership More

by Srt-370@El_Flako
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Alcazar
Apr 04, 2022 -

BMW of El Paso responded

Thank you for the recommendation and kind words for Jesus! We thank you for your business and look forward to your next visit!

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