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BMW of El Paso

El Paso, TX

Overview
Reviews
4.7
391 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 391 reviews

April 23, 2025

I went in for some warranty work and my advisor Alex noticed some other things that needed attention she was quick to notify me and get everything taken care of....awesome job More

by Pettroman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 25, 2025 -

BMW of El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2025

As a 6 years customer, I can guarantee this dealership is amazing and always cares for its clients and their needs More

by Leonel Granillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto and Ana Colburn
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Apr 23, 2025 -

BMW of El Paso responded

Hello Leonel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2025

The staff at bmw of el paso helped me find my dream car and didn't stop until they did. Highly recommended! More

by Rob g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Eder
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Apr 21, 2025 -

BMW of El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Friendly helpful staff. Clean and comfortable waiting area. Unfortunately a bit over priced for services rendered. More

by valeriepark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 21, 2025 -

BMW of El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 17, 2025

Always great service from BMW and friendly representatives that go out of their way to make you happy More

by Bobby Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Ivan
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Apr 21, 2025 -

BMW of El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 13, 2025

Karina is one of the best they have there and she proves it every time. She is very helpful with ensuring that I get the best price and that I'm always taken care of. She also gives me excellent recommendat More

by Raymond S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karina Herrera
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Apr 15, 2025 -

BMW of El Paso responded

Hello Raymond, we're happy you found Karina to be so supportive during your experience here at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Excellent customer service from Chris and his team! Highly recommended to work with Chris Guzman More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Guzman
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Apr 14, 2025 -

BMW of El Paso responded

Hi Roberto, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Good service and very nice service advisors. Always very friendly as and helpful. Will use service again when needed More

by Maryanne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Apr 09, 2025 -

BMW of El Paso responded

Hi Maryanne, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

The service department is always good. The service time and dedication they show customers is outstanding! Alejandra kept me informed at all times. Thank you More

by juan.medina_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra
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Apr 07, 2025 -

BMW of El Paso responded

Hi, we're happy to hear you had such a positive experience with Alejandra and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2025

The team is very professional and kind. We were in and out with the vehicle we needed. Had additional questions and Manuel sent me to Joe who was very knowledgeable. Great experience overal More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel and Joe
Report | Print
Apr 06, 2025 -

BMW of El Paso responded

Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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