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BMW of El Paso

El Paso, TX

4.6
511 Reviews

6318 Montana Ave

El Paso, TX

79925

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Showing 511 reviews

May 08, 2026

Personnel were friendly and really like on how they kept me updated through text. Car was ready in reasonable time, thank you More

by elviamoreno39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahira
May 15, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Excellent service, made an appointment and Jahaira from the service department did an excellent job in making sure my car was taken care of properly and kept me informed during the service. She went above More

by Julio César Nazario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira
May 15, 2026 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Karina did an outstanding job helping with a difficult problem. Great customer service. See you in September. More

by hubert.franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina and her mechanic.
May 14, 2026 -

BMW of El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2026

I have two BMWs, a 2022 750 and a 2024 X 5, when the need to take either for service I can always expect prompt and attentive service. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Prieto
May 14, 2026 -

BMW of El Paso responded

Hi Tony, thank you so much for your feedback! We are thrilled to hear that you have had consistently positive experiences with our service department. Our team takes pride in providing prompt, attentive service to all our customers. We look forward to continuing to serve you and your BMWs.

May 01, 2026

Great customer service! Yahaira was a good service representative and technician aGreat Job and very descriptive! Thank you More

by blancatrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahaira
May 14, 2026 -

BMW of El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of El Paso. If you have any further questions, please don't hesitate to reach out!

April 30, 2026

Took care of warranty parts issue and completed replacement parts repair in a professional manner… More

by TMVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan and Ana
May 14, 2026 -

BMW of El Paso responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

Excellent service for this recall. Respectful and responsive communications. Ana provided Uber into town. Work completed in a timely manner. Waiting area clean and refreshments avai More

by Eric Van Schoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Coburn
May 14, 2026 -

BMW of El Paso responded

Hello Eric, thank you for sharing your positive experience! We hope you have a great day!

April 28, 2026

My service provider was incredible. Thank you very much for all your assistance. we will be coming back to Bmw El Paso for all my service needs. More

by Ruben Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
May 13, 2026 -

BMW of El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2026

Great customer service. The staff met me informed every step of the way via text and also provided videos. More

by dawncindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakarta and Alex
Apr 27, 2026 -

BMW of El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 22, 2026

As always, very friendly staff. They went far and beyond to help me find the car with the exact features I was looking for, which I very much appreciated. There was constant and eff More

by hia4ju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Diaz, Eduardo, Luis
Apr 24, 2026 -

BMW of El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!