BMW of El Paso

Excellent communication, service and attention by customer service Carlos and all the staff. Always taking care about our vehicles. customer service Carlos and all the staff. Always taking care about our vehicles. More

Went in for an oil service. I like the video and the comments of needed service., Will return for my next oil service. I like the video and the comments of needed service., Will return for my next oil service. More

Ana in service has great customer service skills. Was pleased with the quick call back with my issue. Was pleased with the quick call back with my issue. More

Josh and the guys at BMW of Elpaso got me into the vehicle that I wanted with the payments I was looking for vehicle that I wanted with the payments I was looking for More

BMW of El Paso- The best car dealership in Texas. Thank you for making buying a car smooth and professional. The salesman and finance manager were very knowledgeable making the experience possible. I Thank you for making buying a car smooth and professional. The salesman and finance manager were very knowledgeable making the experience possible. If you plan to buy a new or used car give them a call first they are first hand knowledgeable when it comes to getting the car you need. Thanks again for everything and making it possible to get a car.👍🍾🥂 More

My BMW was serviced in a timely manner and was provided a video tape of the repairs required. The Service representative kept in touch with updates. video tape of the repairs required. The Service representative kept in touch with updates. More

Always very good service and very professional. Service provided as expected. No issues and communication was great.. Service provided as expected. No issues and communication was great.. More

My service Rep Karina was incredibly helpful and kept me up to date with the warranty claim process. Andrew my service tech was very detailed, and Heidi was very fast when I came to pick up my car. You guys up to date with the warranty claim process. Andrew my service tech was very detailed, and Heidi was very fast when I came to pick up my car. You guys rock. 10/10, would and will recommend. Thank you for the world class service!! More

Not a great experience buying here. I was originally told the out-the-door price was around $30,200. I understood GAP coverage and was told that was about $1,600, which I was okay with I was originally told the out-the-door price was around $30,200. I understood GAP coverage and was told that was about $1,600, which I was okay with, so naturally I expected the final total to be somewhere around $32,000–$33,000. Instead, I ended up at approximately $38,600, which left me with serious questions because the final numbers did not seem to match what was originally explained to me. On top of that, after getting the vehicle home I noticed cosmetic issues that were never clearly addressed, including damage to the center console, a crack on the rear bumper, and a small dent on the passenger side. For the amount of money being spent, I expected more transparency, better communication, and more attention to detail. Based on my experience, this did not feel like a trustworthy or smooth buying process. More

This dealership is always clean and has great coffee and other drink selection while we wait other drink selection while we wait More