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BMW of El Paso

El Paso, TX

Overview
Reviews
4.8
243 Reviews
Call Dealership (915) 778-9381

6318 Montana Ave

El Paso, TX

79925

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Showing 243 reviews

January 08, 2024

This dealership has great service and the technicians are very prompt and informative! I was in and out. More

by lisabiad8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ibarra
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Jan 10, 2024 -

BMW of El Paso responded

We are thrilled to hear that you had a prompt and informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 08, 2024

Great customer service! ! Carlos my service advisor went above and beyond to help me. He gave me recommendations on what service the car needed then proceeded to look for cou More

by Pjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 10, 2024 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Carlos provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 05, 2024

What type of review is this, asking for a minimum of words? The BMW dealership is nice More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Heidi, Ivan
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Jan 06, 2024 -

BMW of El Paso responded

Thank you for your visit, Jose!

Helpful
December 29, 2023

Friendly and knowledgeable salespeople, very helpful setting up an test drive in model I was interested in. No pressure approach, very easy to complete the purchase process. More

by Jackjuszkiewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Alvarado, Elder Corral, Luis Garcia, David Castillo
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Jan 03, 2024 -

BMW of El Paso responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly and knowledgable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 21, 2023

This is the first time in over 5 years i finally get a car from this dealership. I usually have to go out of state to find a model. The dealership worked on this deal and made it easy to purchase the vehi More

by nizaridriss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
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Dec 22, 2023 -

BMW of El Paso responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 16, 2023

Everyone was friendly and helpful concerning our service appointment. We had coffee and looked at the new vehicles in the showroom while we waited. I learned a lot about the new features on the 7electric More

by connie.hines01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Pilar
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Dec 19, 2023 -

BMW of El Paso responded

It's great to hear that the staff was accommodating and made your wait enjoyable! Exploring the showroom and learning about new features can certainly make the time fly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 14, 2023

En espańol la srita karina muy amable ymucho profesionalismo del personal muy agradecido con todos More

by Jorcapo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss karina
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Dec 15, 2023 -

BMW of El Paso responded

¡Es fantástico saber que su experiencia con Miss Karina y el resto de nuestro personal fue tan positiva! Su profesionalismo y amabilidad son aspectos clave del excelente servicio que brindamos. Agradecemos sus palabras de agradecimiento. ¡Que sigas teniendo grandes experiencias con nosotros!

Helpful
December 06, 2023

Alex H was great. She is the reason I return to BMW. She’s great More

by Marc Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 08, 2023 -

BMW of El Paso responded

It's fantastic to hear that you had a great experience and that Alex provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 06, 2023

I have purchased my last five vehicles from this dealership. The service department is top notch and the sales manager is extremely helpful. I will continue to buy from this dealership. More

by RyansX3MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Hatorilaa
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Dec 08, 2023 -

BMW of El Paso responded

Wow, BMW of El Paso has made a lasting positive impression on you! Five vehicle purchases from the same dealership speak volumes about our service quality. Having a top-notch service department and an extremely helpful sales manager certainly contributes to a great overall experience. Thank you for your loyalty and business!

Helpful
December 02, 2023

Great salesman also great mechanic worked quick I was in and out within the hour highly recommended More

by ibelle13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony morales, Heidi , bulls
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Dec 06, 2023 -

BMW of El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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