BMW of Escondido

Outstanding Service I have been dealing with the Service Department at BMW Escondido for over 20 years. They have always given me outstanding service at a reasonable pric I have been dealing with the Service Department at BMW Escondido for over 20 years. They have always given me outstanding service at a reasonable price. In addition, they are more knowledgable than any independent service facility so I always get any problem properly diagnosed and corrected the first time. More

Excellent service at a very good price. Have had my 5 series serviced here during the past five years. Have owned BMWs in the US (IL, FL), France and Canada and can report that my dealings w Have had my 5 series serviced here during the past five years. Have owned BMWs in the US (IL, FL), France and Canada and can report that my dealings with this service dept staff are by far the best. Service rep Hector Analista is especially knowledgeable and explains clearly what needs to be serviced. Highly recommended. More

Five Stars for customer service and quality of work This is my second scheduled service at BMW of Escondido. Both were handled by Michael Duplessis who was very friendly and professional. This time I w This is my second scheduled service at BMW of Escondido. Both were handled by Michael Duplessis who was very friendly and professional. This time I was given a courtesy BMW vehicle which very convenient as it allowed me to do my daily work instead of killing time at the service center. More

Excellent customer service It was easy to set up my service appointment. I was greeted promptly dropping my car off at the service drive. Harris went over all work to be done to It was easy to set up my service appointment. I was greeted promptly dropping my car off at the service drive. Harris went over all work to be done to my car. Great customer service. More

Top Quality Professional Service My service experience was excellent. Michael was friendly and made sure the shuttle driver was ready to get me to work within 5 minutes. Loved, Love My service experience was excellent. Michael was friendly and made sure the shuttle driver was ready to get me to work within 5 minutes. Loved, Loved, Loved being greeted at the door by "Daisy", the most beautiful Bulldog! Was definitely the highlight of my morning. Nothing starts your day off better than a happy dog! Great work, great people and super atmosphere.... This dealership got it right !!! More

Quality service for a quality car Had a service (20,000 ml) performed on my BMW per the car’s display indication. Harris was very helpful and knowledgeable, explained what needed to be Had a service (20,000 ml) performed on my BMW per the car’s display indication. Harris was very helpful and knowledgeable, explained what needed to be done clearly. No better place to go to maintain you car. More

Excellent service Michael Duplessis is the best service advisor, hands down and BMW of Escondido has the best service department I’ve had service my cars! If, and I do Michael Duplessis is the best service advisor, hands down and BMW of Escondido has the best service department I’ve had service my cars! If, and I do mean if, they can’t solve the issue the first time they do will still do everything in their power to get it fixed!! I almost look for a reason to take in my car! More

Great experience Had a wonderful experience at BMW of Escondido in the service department! Worked with Harris he was very knowledgeable and nice. Felt he were upfront Had a wonderful experience at BMW of Escondido in the service department! Worked with Harris he was very knowledgeable and nice. Felt he were upfront and honest. Would recommend! More

Excellent Service Michael Duplessis at BMW of Escondido was very accommodating and went beyond my expectations. I brought in my vehicle for an airbag recall and during Michael Duplessis at BMW of Escondido was very accommodating and went beyond my expectations. I brought in my vehicle for an airbag recall and during inspection Michael told me that one of my tires was completely done and needed to be replaced immediately for safety reasons. I ordered a new tire and they replaced it for me and performed an alignment (great deal). Michael was also accommodating with my schedule, which I really appreciated. Highly recommend him if your getting service at BMW of Escondido! More

Electric water pump replacement Michael Duplessis always goes above and beyond when we need to bring our car in for service. He is a Service Advisor but he seems like our own persona Michael Duplessis always goes above and beyond when we need to bring our car in for service. He is a Service Advisor but he seems like our own personal advisor. We trust his judgment and appreciate his experience, integrity and honesty. Another great feature is a very friendly and welcoming customer service member, an English Bull Dog named Daisy. She’s adorable and plays well with others! More