BMW of Escondido
Escondido, CA
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Always professional and friendly, John and his staff consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensur consistently serviced my BMWs with efficiency and expertise for the past seven years. John readily addresses issues that arise with my BMW and ensures repairs are completed in a timely manner. I would highly recommend John Coons and Escondido BMW service to anyone. More
I have been dealing with BMW of Escondido for the past five years. The service I receive is outstanding and the staff, especially my service advisor, John Coons, make every effort to ensure I am satisfie five years. The service I receive is outstanding and the staff, especially my service advisor, John Coons, make every effort to ensure I am satisfied with the work they do on my car. I would highly recommend this dealership for its honesty, reliability and eagerness to provide the best service in the business. More
They were fast and relatively cheap. And super friendly. I didn't have to wait in line and car ready same day. I wish BMW had longer grace period for it's warranty. Overall, much better than I expected. I I didn't have to wait in line and car ready same day. I wish BMW had longer grace period for it's warranty. Overall, much better than I expected. I plan on going back if I need more maintenance on my x5. Thanks. More
This dealership delivers excellent service far and away better than their competition. My service advisor John Coons has delivered consistent professional advice and service for my 2002 M5 over the last s better than their competition. My service advisor John Coons has delivered consistent professional advice and service for my 2002 M5 over the last several years. I wouldn't trust anyone else with my vehicle. Some examples of John's excellent advisements come in the form of what service needs to be completed and what doesn't. He's not in the business to up-sell or persuade someone to buy additional services one doesn't need. He's a straight shooter and tells you the truth regarding your vehicle. If you're looking for a dependable, quality facility to service your BMW, look no further than John Coons at BMW of Escondido. More
After purchasing a BMW M3 I was particular about who I would let service my car. I was refered to John Coons in the service department. After the first time John worked with me there was no one else I wou would let service my car. I was refered to John Coons in the service department. After the first time John worked with me there was no one else I would allow to touch my car. I had many options that were much closer but I went out of my way just to make sure that he was the one who serviced my car. John was always very professional and clear about what was needed for my car. Everything was always exactly as John said it would be. If you own a BMW he is the guy to take your car to. Thanks John! More
Great experience. Very friendly people. I didn't feel normal pressure to buy which I felt at other BMW location in San Diego. I would definitely go back and will get all of my service completed there, e normal pressure to buy which I felt at other BMW location in San Diego. I would definitely go back and will get all of my service completed there, even though they are further away than the other dealership. Very Impressed! More
I took my BMW 535i in during Memorial Weekend to have my breaks worked on. I was greeted by an attendent quickly. I then sat down with Michael and went over my service issues. After discoving how affordable breaks worked on. I was greeted by an attendent quickly. I then sat down with Michael and went over my service issues. After discoving how affordable my service was I upgraded and bought the CAR SPA package Michael offered me. he then got me me a loaner 3 series for the weekend. After enjoying a long weekend I picked up my car Tuesday. Michael took me to my car and it look brand new and actually drove much smoother. I will definitley will only take my car to BRECHT Escondido for service and will be upgrading to a 7 series soon. Thank you More
I recently purchased a CPO 328i from Brecht BMW. Their I recently purchased a CPO 328i from Brecht BMW. Their folks treated me as if I were purchasing a new top of the line BMW 750, not a used car. Every I recently purchased a CPO 328i from Brecht BMW. Their folks treated me as if I were purchasing a new top of the line BMW 750, not a used car. Everything was truly terrific about the buying experience. I'd like to just highlight a few people that I worked with on this. * Richelle Wolleson: Richelle became involved by letting me know the process for lease end on my MINI Cooper S, which I leased from Brecht three years ago. During this extended email conversation, I mentioned that I might be interested in a CPO 328i. I think she went out of her way to make sure that all of my questions were answered, helped me find the right car at the right price, made sure that car would be ready to drive this past weekend and helped me find a sales representative to assist me once I came in for a test drive. Richelle was always very prompt with any replies to my questions and really helped to smooth the way forward towards my purchase. I really appreciate her help. She's the reason why I finally came to Brecht for this car. * Sean Quinn: I think this is the "Sean" that helped me at Brecht with the test drive and sales process. There is also a Sean at MINI who helped me originally buy the MINI and helped this past weekend with lease closeout. Sean at BMW was great to work with. We went on a test drive in the car where he explained all about the various features and benefits of the car. Sean was easy to talk with and was completely not trying to pressure me into anything which I truly appreciate. I've walked out of dealerships before that tried the hard sell approach. Regardless, Sean stayed with the process from the moment I was introduced by Richelle until after the sale where we had to pick up floor mats (even volunteered to install them) and set up my bluetooth phone. I declined both since I need to learn about my new BMW myself. I would highly recommend Sean to anyone who wanted to buy a BMW from Brecht. * Dan in finance (couldn't remember his last name): Dan was great in making the finance piece of this quick and totally painless. I couldn't ask for anything more. Dan was very friendly and made me feel totally comfortable with a process that elsewhere has been quite stressful. * Moe: I think Moe is the sales manager. Near the end of the process, even Moe was helping out with things like finding extra keys and user manuals for the car. Amazing. I had the pleasure of meeting Tim Brecht on Saturday while buying this car. He was in the lobby talking motorcycles. I had no idea who he was at the time, but we were discussing the attributes of the bikes and he mentioned that he owned them and then introduced himself. I don't know if Tim is active in the management or ownership of Brecht BMW, but if so its obvious that the friendly, helpful and down to earth nature of everyone at Brecht is probably the result of the management style from the top. More
I was in sales forever, so after I narrow down the "what" to buy, I move on to the sales person I buy it from. Bad sales technique = No Sale! Richard Nims at Brecht BMW was awesome! Easy going, extremely per to buy, I move on to the sales person I buy it from. Bad sales technique = No Sale! Richard Nims at Brecht BMW was awesome! Easy going, extremely personable, and no hype or pressure to "close the deal". Been back twice with questions and he was always happy to help! Great asset to their team! More