BMW of Escondido
Escondido, CA
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I stopped by Brecht BMW to window shop after work last week. I really had no intention of buying a car from them but I came across a 2004 530i that caught my eye. It was in fantastic shape and seemed li week. I really had no intention of buying a car from them but I came across a 2004 530i that caught my eye. It was in fantastic shape and seemed like a great buy so I asked Rich if I could take a test drive. He was very friendly and knowledgeable about the product. After driving the car I decided to buy it. The dealer was willing to come off of their asking price (which mirrored Blue Book suggested retail). After having the vehicle for a few days I am very satisfied so far. This is my first European vehicle ever and first used car since the 90s! I would recommend Brecht to anyone looking for a BMW. The sales manager, Mr. Hoye, and finance manager, Linda, were very helpful as well, and not pushy. More
I worked with salesperson Grady Griffith, and he was great. He was knowledgeable of the product, flexible in his time schedule, very customer-service oriented and seemed to advocate on my behalf with hi great. He was knowledgeable of the product, flexible in his time schedule, very customer-service oriented and seemed to advocate on my behalf with his general manager when it came to discussing pricing. Throughout the process, he demonstrated great follow-through in making sure I had the information I needed to make a good decision. More
I decided to buy a certified used 328I and stopped by two local dealerships in OC. They were helpful but did not have the car color my wife wanted. In traveling to San Diego for business I called Brecht an local dealerships in OC. They were helpful but did not have the car color my wife wanted. In traveling to San Diego for business I called Brecht and made an appointment with Client Advisor Richard Nims. He had a car I was interested in and provided the information I needed in a consultative manner without the feeling of sales pressure. I gave him my pricing guidelines and he worked out a deal that was competitive to anything offered including the Costco program I was investigating. In addition, Richard helped us set up the BMW .9 percent financing available at the time. The most important reason I would recommend Brecht came after we drove the car home. In the late afternoon my wife turned the car toward the sun and discovered the windshield had a lot of micro chips. These were very small chips and not easily visible at other times. I called Brecht and sent a couple pictures of the problem. Richard called me back and said they would cover the cost of replacement. I received their check three days after submitting the bill. In addition to Richard Nims, I also received very professional support from Client Advisor, John Walker, and Kim Lovett in the finance department. Based on my experience with Brecht, I would highly recommend them to anyone looking for a car. More
After searching for a number of months I finally purchased my first BMW, 2007 335i coupe from Brecht. The right vehicle at the right price was my goal, and Brecht delivered with excellent customer purchased my first BMW, 2007 335i coupe from Brecht. The right vehicle at the right price was my goal, and Brecht delivered with excellent customer service. Richard was charming and accomidating to work with and really focused on my overall enjoyment and interest in the vehicle. The whole negotiation process was expeditious and fair. The financing portion was thoroughly explained and a smooth transaction. This was a quality experience unlike many quota like experiences I've had in the past from other dealerships. I would buy from this dealership again - More
This is easily the most unpleasant car dealer and service I have ever experienced. For example, just this minute I've been on the phone for 3 minutes. The phone has rung over 25 times, but no one has answe I have ever experienced. For example, just this minute I've been on the phone for 3 minutes. The phone has rung over 25 times, but no one has answered. I need warranty service. My car is 1 year old and the power windows don't work. If I did want a loaner car to use while they fix my broken car, this dealership will insist that you give them a credit card - as though purchasing the car was not enough investment. I wish I had asked for THEIR credit card when I bought the car. After all, warranty is an outstanding obligation, and they do everything possible to make it hard to get your car serviced. Once my warranty is out, I will find an independent BMW Certified Master Mechanic to work on my car. This dealership will never get another nickle from me. The buying experience should have tipped me off. I wanted a manual transmission car. The salesman aggressively tried to sell me an automatic off the lot. Eventually, he stopped returning my calls and I had to visit the Sales Manager to get any sort of attention. I should have simply gone to another dealership. More
I've leased many cars from Brecht BMW over the years. In fact, I live over 70 miles away and continue to return to the dealership over local dealerships for the overall experience they provide. When my fact, I live over 70 miles away and continue to return to the dealership over local dealerships for the overall experience they provide. When my leases come near their end date, they're ahead of the game, contacting me to let me know about the latest models and changes that reflect my tastes. They're efficient too. If I know the car I want before even visiting the dealership, they can get paperwork drawn up so I can literally sign and drive off the lot. But I almost always stick around long enough for them to bring me up to speed on the car's features. Service has been a snap too. If I'm in the area visiting family and have something that needs to be looked at, it usually gets taken care of in the same day. Service employees are always professional and ensure I understand what's going on every step of the way. Of course, since I don't live nearby many of my service requirements end up getting taken care of at dealerships closer to me. They ensure I get the right service from dealerships they have relationships with and circle back with them if I have a negative experience. However, it's important to note that BMWs don't need much service and mine have been no exception. More
I've purchased many vehicles in my days. I must say that my latest experience has been the best ever by far. I recently purchased a 2010 BMW 328i from Brecht BMW, Escondido, California. The ENTIRE TRANSAC my latest experience has been the best ever by far. I recently purchased a 2010 BMW 328i from Brecht BMW, Escondido, California. The ENTIRE TRANSACTION was hassle free. Hats off to Greg Rosenfeld for his outstanding customer service. Although Brecht isn't the closest BMW dealership to where I live (I live South County), I will drive the extra miles to get the oustanding service and deal which I deserve. A few years ago, I'd purchased a 325i from BMW of San Diego. They deal in large sales volume. The staff was somewhat stuffy, forceful and uninviting. At Brecht, the dealership is family owned and it shows. They go the extra mile to make the customer feel appreciated and it shows. I'll be back and will send my friends to Brecht. More
Had my M3 in for body shop work. Poor quality work and very poor ethics from the tech and especially the idiot manager Corky (I hope you read this Corky - YOU KNOW THE TRUTH....) My car had additional dam very poor ethics from the tech and especially the idiot manager Corky (I hope you read this Corky - YOU KNOW THE TRUTH....) My car had additional damage to it when it was returned to me and I was forced to pay extra for it. Inspect your vehicle well upon receipt and bring extra money if you must use these pack of liars. More
I had been researching buying a Used BMW for four months. I knew exactly what I was looking for and the price I wanted to pay. After three failed negotiations with other dealerships I decided to stop by Brec I knew exactly what I was looking for and the price I wanted to pay. After three failed negotiations with other dealerships I decided to stop by Brecht BMW in Escondido. I initially sent in an internet inquiry and the internet sales person Richelle Wolleson contacted me. Although at the time their dealership didn't have the exact car I was looking for she continued to follow up with me to see how my car shopping was going and if she could help me out at all. It was her friendly and persistant attention that got me in the door. The day I arrived to the dealership Oscar Acosta helped me find the car I was looking for. He was warm and friendly and not agressive at all. I immediately felt comfortable! He only had to show me one car. It was pretty much everything I was looking for. I told him I had been agressively shopping and I knew exactly how much I was willing to pay. Without any haggling he put me in my new vehicle! I didn't feel pressured to add on any extras. I felt the attention to details was completely there. Oscar suggested an insurance company to me, he took the time to show me how all the options and gadgets in the car worked. He even escorted me over to their service center which is located down the street so that I would know where to go when my first service date was due. I got a complimentary pit pass for free weekly car washes for the life of the vehicle. I honestly just couldn't be happier with the entire experience! Thank you Brecht BMW of Escondido! More
I had bought several BMW's over the years from Brecht. Their people are professional and pay attention to your needs. I also have purchased a MINI Cooper from Brecht as well. They are family owned and I t Their people are professional and pay attention to your needs. I also have purchased a MINI Cooper from Brecht as well. They are family owned and I think that makes a big difference. Save yourself time and hassel.Go to Brecht. More