BMW of Fairfax

Would have given a 5 star rating but can't. Had an oil change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We ad change done in which I was told all fluid level were inspected and topped off and literally the very next day my coolant warning light came on. We added it ourselves. Minor but concerning because it makes me wonder if everything they say is checked or inspected actually is. More

Alex was a great salesperson they offered me a fair price on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! on my trade in and I was very happy with the price and outcome! I will be using BMW of Fairfax for all my Bmw needs! More

On time service with little effort on my part. Took car On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order On time service with little effort on my part. Took car in, told them what was wrong, and even got a loaner car for the night as they had to order a part. More

Went to inquire about extending my warranty on my 2014 BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car a BMW M235i. I saw this M4 and wanted to test drive it, I called Mike Havidi who sold me the M235i, he was on his way to work. I test drove the car and loved it. Mike is a excellent person and salesman. I purchased the 2018 M4 that morning. More

Been a client for a few years. Received great customer service from Walid K. Glad the service did not take long waiting during the times of COVID. service from Walid K. Glad the service did not take long waiting during the times of COVID. More

I have bought the 2020 x3 xdrive30i and had experienced wonderful costumer service. The guys were very professional and efficient in their approach towards me in getting my Ultimate drive. My hat’s off to wonderful costumer service. The guys were very professional and efficient in their approach towards me in getting my Ultimate drive. My hat’s off to Alex who really did the great job in helping me out to get what I was looking for. More

First Experience with BMW of Fairfax This is my first purchase at this dealer but I've been buying BMW's for almost twenty years and in all my time Amber Broome is probable the worst sale This is my first purchase at this dealer but I've been buying BMW's for almost twenty years and in all my time Amber Broome is probable the worst sales person I've worked with. Just because a customer is from out of state does not mean you are treated any differently because you don't know who is behind the phone calls and emails. In the age of the internet every deal should be treated just as the same as a local deal with a customer walking through the door. Luckily Justin Beadel and Karim Salhi went out of their way to make sure I was satisfied. Definitely the fastest time I've ever had completing a deal and it was zero pressure. Karim is a wonderful asset to your dealership and his customer service skills make him have great potential. Overall it was a good experience I will be buying my next BMW from this dealership. More

This is my 3rd BMW X5 from Fairfax BMW Great experience with all my purchases and service over the years. They met my expectations on providing a fair price on my trade in and excellent ser Great experience with all my purchases and service over the years. They met my expectations on providing a fair price on my trade in and excellent service. More