BMW of Fairfax

Customer Service James is amazing salesman. I had an excellent experience with him and everything was good. Hopefully can go back and have more experiences using servi James is amazing salesman. I had an excellent experience with him and everything was good. Hopefully can go back and have more experiences using service More

Excellent and friendly service on short notice; able to replace headlight the very day I was going on a four-hr road trip in bad weather. replace headlight the very day I was going on a four-hr road trip in bad weather. More

I brought my BMW M3 for open airbag recall with appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. appointment. The service advisor was helpful and friendly. It took about 1 hour to complete the recall which is amazing. More

Excellent Customer Service Very efficient, outstanding salesman, listened to what customer wanted, top quality product, user friendly web site, rapid production of car built to Very efficient, outstanding salesman, listened to what customer wanted, top quality product, user friendly web site, rapid production of car built to my specs so I did nit have to buy options I did not want which is very common on most US cars More

easy and convenient for someone with a busy schedule Client Adviser Jordan Warnecke made the transaction easy and will bend over backwards to make sure you can fit into your ideal car. Thank you for eve Client Adviser Jordan Warnecke made the transaction easy and will bend over backwards to make sure you can fit into your ideal car. Thank you for everything! More

Dennis is very patient and knowledgeable . He helped to work out a great deal on a 2020 x7 m50. Ebrahim at finance is very efficient and transparent on all the paper work. So happy with the whole experienc work out a great deal on a 2020 x7 m50. Ebrahim at finance is very efficient and transparent on all the paper work. So happy with the whole experience with the dealerships. Definitely five star! More

Mark provide great customer support during our service Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that wa Recently completed a routine service appointment at BMW of Fairfax. Mark provide great support and was extremely knowledgeable about the work that was going to be completed on the vehicle. More

We were satisfied with the service that Karim gave to my mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter mom and I. The price was was reasonable, he was friendly and professional in all aspects. He ensured i was happy before i pulled off in a new chapter of my life More

Major Repair The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me info The transmission on my 2014 W 528ix died. Robert, one of the senior mechanics at BMW of Fairfax did an excellent job on the repairs. He kept me informed during the repair process. More

Good Efficient Visit Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warran Got an appointment exactly when I wanted it. The work was not a typical service by miles because of our unusually low pattern of mileage use. Warranty covered new battery, key fob batteries, lube and oil change. Had to pay only for VA safety inspection and fuel system treatment and service. The work was done quickly--I didn't even get to finish the reading I had brought with me. The drove perfectly on the way home. More