BMW of Fort Lauderdale

They did a huge job. They fixed an oil leak, which involves to take a part the engine into several parts to get to the problem - leak. Also the air suspension leak was fixt. Only a small detail escape involves to take a part the engine into several parts to get to the problem - leak. Also the air suspension leak was fixt. Only a small detail escaped them to do after all, and makes me "confused". They forget (probably used to be very busy) to reset trip computer for oil change and steel show is left to drive only 3000 miles, but I have reset it myself, it was easy and pleasure for me to be able to "contribute" with something. Thank You! Say hello and thanks to Jon Carvalho! More

Excellent staff and great attention to detail. They truly value your time and make it a pleasant experience. As in the past I will recommend Joe Grieco in service and Julio Blanco in sales value your time and make it a pleasant experience. As in the past I will recommend Joe Grieco in service and Julio Blanco in sales More

Very happy with the service provided, Miguel the service advisor was very helpful and courteous. Will recommend BMW Fort Lauderdale to everyone 100% sure! Thank you! advisor was very helpful and courteous. Will recommend BMW Fort Lauderdale to everyone 100% sure! Thank you! More

Albert Radulic was great to work with and met all my needs in a timely manner. I definitely recommend working with him! Great service and very friendly and honest. needs in a timely manner. I definitely recommend working with him! Great service and very friendly and honest. More

by far, my best experience of leasing a new car ever, EVER! and this is my 12th BMW lease. all thanks to the sales manager, Steve Ghoulami. he was involved from the onset and the staff that was involved EVER! and this is my 12th BMW lease. all thanks to the sales manager, Steve Ghoulami. he was involved from the onset and the staff that was involved throughout the process were extremely courteous and accommodating. highly recommended for service, price and good inventory. More

Had the best service here!! The entire team made us feel welcomed and was very patient throughout the whole process. We spent 5 hours and even when it was well past closing time as we were finishing up the welcomed and was very patient throughout the whole process. We spent 5 hours and even when it was well past closing time as we were finishing up the team didn't flinch or rush up with finishing up. Kris was the absolute BEST. He was the kindest, most patient, and knowledgeable person. He was SO helpful and we loved working with him. Would 100% recommend him to anyone. Thank you!! I love my car! More

Great experience all around yet again with Lauderdale BMW (East). This is our FOURTH car with Salesman Robert Schiano and he makes the process seamless, pleasant and FUN! Thank you for updating my cool mom (East). This is our FOURTH car with Salesman Robert Schiano and he makes the process seamless, pleasant and FUN! Thank you for updating my cool mom mobile! More

Great experience at BMW of Fort Lauderdale. Salesperson was Giovanni Urso. Very nice, willing to make a deal and not too pushy, just enough to make something happen to have both parties happy. I have to sa was Giovanni Urso. Very nice, willing to make a deal and not too pushy, just enough to make something happen to have both parties happy. I have to say the dealership experience is usually not great (very pushy, not respectful and takes a long time with back and forth). This was the opposite and the whole staff made the experience very enjoyable. They even saw that I was picking up the car on my birthday based on my drivers license (even tho I didn't say anything), and they made it a birthday event. It was a very memorable experience. Thank you guys! More

When I arrived I was greeted by the Receptionist, but right away there was a problem as I had scheduled the service call (four new tires and alignment) online two days before and, for some reason, the ap right away there was a problem as I had scheduled the service call (four new tires and alignment) online two days before and, for some reason, the appointment was not in the computer system. This was really frustrating to me. The receptionist assured me it would be okay and asked me to wait. A few minutes later Scott Quick spoke to me and he too assured me it would be okay as the tires were in stock. Because it would be over two hours for the work to be done Scott graciously offered me the use of a replacement vehicle while my car was being serviced. I really appreciated this offer. A few hours later I got a video message from the BMW service technician who carefully walked me through his assessment while the car was up on the rack. I really appreciated this too as it gave me a view of what he was looking at and what his next steps would be. A little later Scott notified me that my car was ready, and that the total cost was lower than what had been quoted via the online scheduling. When I arrived I found the car had been vacuumed and washed - which was great. Scott had also began the paperwork for the rebates associated with the tire purchase. That's what I call customer service! More