BMW of Fort Lauderdale

Normally I work with Tom as my service advisor who is superb at his job. I had an emergency and needed to call roadside assistance and they were excellent. They called the service center and the receptio superb at his job. I had an emergency and needed to call roadside assistance and they were excellent. They called the service center and the receptionist was super accommodating and since Tom was not there this past Saturday I was assigned to Wes Meek. He was terrific!!!! Wasn’t pushy and took care of it all. All the way down to the loaner vehicle. It’s a great feeling that excellent customer service and a top notch customer experience continues even after the purchase of the vehicle. More

I've always had good service at BMW of Fort Lauderdale, but Jon Carvalho was my service adviser for the past 5 or so years and exceeded any other. If I ever purchase another BMW it will be a direct result but Jon Carvalho was my service adviser for the past 5 or so years and exceeded any other. If I ever purchase another BMW it will be a direct result of working with the service team and getting straightforward pricing and advice for all work to date. More

The main reason I continue to purchase BMWs. Wes Meeks is outstanding in communicating and executing all my service needs. Wes Meeks is outstanding in communicating and executing all my service needs. More

Excellent customer service, from the front desk all the way to the professional atmosphere all over the place, I recommend it to anybody way to the professional atmosphere all over the place, I recommend it to anybody More

Jon Carvalho is the best service advisor ever. He epitomizes everything good with the BMW ownership experience. Excellence in service is why we own three BMWs in a household of five people. He epitomizes everything good with the BMW ownership experience. Excellence in service is why we own three BMWs in a household of five people. More

I was able to schedule a Saturday service appointment quickly and easily. They did everything in just a few hours and the wirk was well done. quickly and easily. They did everything in just a few hours and the wirk was well done. More

As usual, my service advisor Darrell Raines, did his best to meet all my expectations. Thank you for that! to meet all my expectations. Thank you for that! More

Service agent Jon Carvalho was great to deal with. Provided good communication and great service overall. Provided good communication and great service overall. More

Vehicle was not running correctly. BMW of Fort Lauderdale repaired, tested and retested, they would not release until it was 100% correct. BMW of Fort Lauderdale repaired, tested and retested, they would not release until it was 100% correct. More

Excellent service, Great & Knowledgable personnel. I have been there prior and the quality of service make them one of the Best!! I have been there prior and the quality of service make them one of the Best!! More