BMW of Fort Myers - Service Center

I recently moved from another state where I had five star dealership service for many years from BMW. Sadly, after dealing with the BMW dealership in Fort Myers, I turned it in for a Porsche. But I miss my B dealership service for many years from BMW. Sadly, after dealing with the BMW dealership in Fort Myers, I turned it in for a Porsche. But I miss my BMW. I would definitely buy another BMW in Fort Myers if the dealership was better. Unfortunately, I do not plan to every buy one in this area unless another dealership opens. More

Do NOT take your care here! It's worth the trip to Naples or Sarasota. I had their service center replace a part on my convertible roof. When the exact same part later popped off the roof, they told me th or Sarasota. I had their service center replace a part on my convertible roof. When the exact same part later popped off the roof, they told me that it's too hot in Florida for glue to hold and quoted me MORE THAN TWICE the original price to repair it. SAVE YOUR MONEY! More

After many years of having excellent service at a different BMW dealership, I was shocked to see how badly I was treated at this one. I was planning on trading in my car at their dealership but decid different BMW dealership, I was shocked to see how badly I was treated at this one. I was planning on trading in my car at their dealership but decided to change to a Porsche due to their poor quality of work and customer service. More

I have had multiple dealings with the shop Foreman Steve Faur and his son C.K. Steve who asks me to call him Steven always offers to go for a ride with me to make sure it is just right. Him and his son C.K. Faur and his son C.K. Steve who asks me to call him Steven always offers to go for a ride with me to make sure it is just right. Him and his son C.K. are great people. More

Bad experience they charged me for parts that they didn't replace another dealership had to make me aware of the situation in which was after I broke down less than 24 hours after picking it up from the Fort replace another dealership had to make me aware of the situation in which was after I broke down less than 24 hours after picking it up from the Fort Myers Florida dealership More

Very bad experience. I bought a car pre owner 6 months ago and the car is falling apart , so many issues and now they said is not garanties . For a BMW name they suppose to check all vehicles before they ago and the car is falling apart , so many issues and now they said is not garanties . For a BMW name they suppose to check all vehicles before they sell it to customers. Don't buy from this dealer get a toyota 100k guaranty . bad experience and bad customers salisfaction 👎👎👎 More

I went to the BMW dealer in Fort Myers today and was pleasantly surprised at the level of service I got for a bad smell I had in my car. Everything I read online indicated that I had a problem with my pleasantly surprised at the level of service I got for a bad smell I had in my car. Everything I read online indicated that I had a problem with my catalytic converter or my battery. I spoke with the service manager Ken and he put me in touch with a service advisor named Jeremy and between the two of them they were able to diagnose the problem I had with the smell. I now know the cause of the bad odor and I will be able to address it in the future. My thanks go to both Ken and Jeremy for taking such good care of me. More

Extremely unprofessional Don't go to this place extremely bad service, never seen anything like that. Very dishonest people. Buy from a different dealer who appreciates your b Don't go to this place extremely bad service, never seen anything like that. Very dishonest people. Buy from a different dealer who appreciates your business. More

Great service and Software support Tom Simmons was very professional and explained the whole service process. He scheduled a loaner for us and contacted us when our car was repaired an Tom Simmons was very professional and explained the whole service process. He scheduled a loaner for us and contacted us when our car was repaired and available. As professional as any of my other luxury service centers. The best to date. Steve Williams, BMW Genius, was extremely helpful and went the extra mile assisting my wife with all her personal settings and explaining the multi function screen and driving aids. Steve made my wife very comfortable with the new technology and driving her car. This was a great purchase for us and we look forward to many years of excellent service and support. More

WOW GREAT BMW DEALER First time at this BMW dealership and what a fantastic experience I had! I did not buy the CPO BMW from them and they took care of me like I was a lo First time at this BMW dealership and what a fantastic experience I had! I did not buy the CPO BMW from them and they took care of me like I was a long-time customer. Carol my service advisor & Chun aka xx the BMW technician were so knowledgeable and helpful with my issues!!! Highly recommend servicing and buying all your vehicles at this BMW dealership !!! More