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BMW of Freehold - Service Center

Freehold, NJ

4.8
184 Reviews

184 Reviews of BMW of Freehold - Service Center

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December 08, 2010

From beginning to end I have had nothing but positive experiences from BMW of Freehold. I will not only recommend all I know to go through them, but insist that they do.. They are head & shoulders above More

by dlerea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nagel
December 06, 2010

Guys did a great job. Acommodated me on late notice, work done early and provided a ride to and from dealership to facilitate drop off. Would highly recommend this service department to anyone in the J More

by mrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dori
December 03, 2010

My wife and I have been customers of BMW of Freehold for 10 years. The main reason we keep coming back is due to the impeccable service Mr David Nagel provides. He is courteous, professional and highly skil More

by jonrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nagel
December 03, 2010

Friendly, courteous and helpful. Very eager to please. They are in the process of building a new showroom/service department and the property is under construction. Even with everything in disarray, they More

by compdok
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burke, David Nagel
December 01, 2010

Excellent follow up on service problem. found solution to problem on new 535i. Dave Nagel always available and very helpful. Both sales staff and service department professional and and have concern for my t More

by bmw1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nagel, Michael Chang
November 30, 2010

We had outstanding service from our service advior Mr. David Nagel. Will be purchasing our 3rd BMW because of the great service from Mr. Nagel. I was treated with the upmost respect and taken well care o More

by jlendino03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nagel
November 24, 2010

I was in need of some warranty work and needed to drop off my vehicle. Linda was exceptional in scheduling a loaner for me, even calling me to inform regarding the avilability. She had my paperwork ready More

by lenrx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Linda
November 24, 2010

There has never been a time that I wasn't treated with the upmost respect and taken well care of since I bought my BMW in Freehold. Todd offers his cell number, David always greets me with a smile and ev More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nagel in Service and Todd Svce Mngr
November 23, 2010

When this dealership was owned by the King family the service was outstanding. Now that there are new owners it is a total fiasco. I brought my 2010 7 series in for service and informed them about a prob More

by AlanGrunwald
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager Tim
August 31, 2010

I cannot believe the poor service and non customer-oriented staff at this location. Aside from the unpleasant showroom, the service dept. seems incapable of delivering on schedule, often ign More

by makeamillion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda, Dave
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