4 BMW Dealers near 07728near 07728

It was a pleasure dealing with Mark. - lsebel

It was a pleasure dealing with Mark. I never felt pressured. Through his perseverance he found my dream car i4 in the Dravit Grey with the exact options I wanted. He also went to bat for me with his sales manager to get me the lease price I had discussed with him. Mark was genuinely very happy for me. I also dealt with the finance mgr. Ruslan who explained everything in detail and never pressured me into purchasing anything additional which I also appreciated. I also appreciated Chris who made sure I was confident enough to drive my first electric vehicle home. He was very patient and answered all my questions. I would definitely recommend using Mark if you’re in the market for a BMW along with this dealership. Truly a pleasant experience which I haven’t said often in all my years of leasing vehicles. Sincerely, Larry S.

Great experience working with Charles Catania. - jvcarroll3

Great experience working with Charles Catania. Smooth and a square deal. A very easy dealership to work with.

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

I rarely write reviews, but my recent experience at this - Shirley.bigord

I rarely write reviews, but my recent experience at this dealership made me feel that my business simply wasn’t valued. As a single woman who owns two BMWs—both purchased from Park Ave BMW—I’ve always been treated with respect, professionalism, and genuine care. Unfortunately, my experience at Edison BMW was the complete opposite. On Saturday, June 13, 2026, I hit a pothole, and my run‑flat tires couldn’t save me. I had my BMW towed to the nearest dealership, which happened to be Open Road BMW in Edison—about an hour from my home. After arriving around 1:30 PM and checking in, I was immediately told they were short‑staffed and would not be able to fix my vehicle until Monday. I was also informed that they had no loaner vehicles available until mid‑July, meaning I would have to figure out my own way home. During check‑in, I explained to Katelyn—my assigned service contact—that I had purchased BMW tire and wheel insurance through Park Ave BMW. Instead of reassuring me, she told me she was unfamiliar with the coverage and had “never heard of it.” That comment alone left me unsettled. I trust BMW as a brand, and hearing a BMW employee dismiss BMW‑issued insurance did not inspire confidence. Later, she informed me that even with my insurance, I would still owe $102. The issue wasn’t the amount—it was the lack of clarity, support, and professionalism throughout the process. Because of the FIFA World Cup and the NY Knicks Championship celebrations (Go NY, Go NY… Go!), traffic and surge pricing made Uber rides extremely expensive. A trip to pick up my car would have cost over $100, so I planned to return on Saturday, June 20th, when fares would be more reasonable. Before I could do that, Katelyn texted me stating that I would be charged $150 per day in storage fees if I didn’t pick up my car by 2 PM the next day. This was after the dealership had already been paid $484.76 by my insurance, and I still owed the $102 balance. Again, it wasn’t about the money—it was about the complete lack of empathy, flexibility, and customer care. In short, I left this experience feeling sad, frustrated, and deeply disappointed. I truly wish I had never had my car towed to this dealership. I miss Park Ave BMW and the level of service they consistently provide. Edison BMW made me feel like my business didn’t matter, and that is something I will not forget.