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BMW of Freeport

Freeport, NY

4.9
1,786 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,786 reviews

September 14, 2026

I had an excellent experience working with Jon while purchasing my first BMW! He was professional, knowledgeable, patient, and made the entire process easy and enjoyable. He took the time to answer all More

by kokynyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

BMW of Freeport responded

Thank you for taking time to give us such a great review. Congratulations on your new BMW from BMW of Freeport and if you have any further questions for our Sales Team, be sure to contact us.

September 14, 2026

Working with Jonathan was a pleasure! He is very invested in his client's satisfaction with their vehicle. Jonathan is courteous, professional, and very knowledgeable. It was also a pleas More

by ChrisJX4
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nike Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

BMW of Freeport responded

Chris, thank you for giving our Sales Team such a highly-rated review. We are so happy to learn that you found an amazing car! We appreciate your business at BMW of Freeport and welcome you back anytime.

September 13, 2026

If you are looking for a seamless, stress-free car buying experience, ask for Jonathan Gardiner. From start to finish, Jonathan was incredibly kind, attentive, and helpful. The entire transaction was smooth More

by Krisga75
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

BMW of Freeport responded

Congratulations on your new BMW! Thank you for taking the time to share your five-star experience with all of us here at BMW of Freeport. Our team will be here to assist should you need any further assistance.

September 12, 2026

Amazing experience all around at BMW of Freeport. Jonathan is very professional, courteous and patient. He worked with me as we explored multiple lease and buying options, ultimately helping me find More

by emil.h.diaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

BMW of Freeport responded

Thank you for your kind words and five-star review, Emil! It's great to learn that our Sales Team could help find you an amazing BMW. We hope you continue to choose BMW of Freeport for all your automotive needs. Take care!

September 06, 2026

My husband and I have bought BMWs for the past 30 years. It is usually a pretty straightforward experience however this time we were turning in our 10 year old three series car and buying a five series. We More

by Brbrmcglone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Jiang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian “ boy genius”
Sep 08, 2026 -

BMW of Freeport responded

Thank you for taking the time to write about your five-star experience with our Sales Team. It's rewarding to learn that they took excellent care of you and provided thorough, patient support. We hope that you will continue to choose BMW of Freeport in the future!

September 03, 2026

Service dept did unethical stuff like telling me that I needed two new tires bc of work treads. The car had 7700 miles & I had tire & wheel service contract. My advisor Tracey said that the company would n More

by Stevenweiss1360
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracey
Sep 12, 2026 -

BMW of Freeport responded

Mr. Weiss, We are sorry to hear that you left disappointed, particularly as a longtime customer. During your visit, our team identified dry rot and cracking on the tires, which prompted our recommendation for replacement based on their condition, not normal tread wear. We also reviewed your Tire and Wheel Protection coverage. Unfortunately, dry rot is not a covered condition under the plan, which applies to qualifying road hazard damage such as punctures. Our team did contact the provider, but the claim was declined based on the condition of the tires. We understand this was not the outcome you hoped for, and we appreciate your longstanding business. Should you have any further questions, please contact me directly. Best regards, Yamilett Basantes Service Manager ybasantes@bmwoffreeport.com

September 03, 2026

Jon was very helpful. When I first started I wanted to take my time and he was amenable to this, and when it was time to close he worked very quickly. The entire time he w More

by Eric Yaffe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

BMW of Freeport responded

Hi Eric, thank you for the wonderful review! Our staff is committed to providing each of our clients with the best automotive experience. We look forward to continuing to support you with all your vehicle needs here at BMW of Freeport.

September 02, 2026

I had a very positive car buying experience. Jonathan and Chester were very patient and able to answer all of my questions. They do value costumer satisfaction. More

by esh75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

BMW of Freeport responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership here at BMW of Freeport. Excellent reviews like yours help us to continually improve to be the best.

August 25, 2026

Jonathon was amazing from start to finish! He was straightforward, professional, and extremely knowledgeable about all of the vehicles I was considering. He truly made it his mission to work w More

by jennye1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

BMW of Freeport responded

Congratulations on your new vehicle! We’re thrilled to hear that our Sales Team provided such exceptional service from start to finish. We sincerely appreciate your recommendation and your kind words. BMW of Freeport looks forward to serving you again in the future!

August 02, 2026

Jonathan was exceptional. They called me in for an inquiry and I left the same day with a brand new lease. Give him a raise. More

by sshim923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

BMW of Freeport responded

We're glad to know our Sales Team provided outstanding support, and that everything was finalized quickly! We hope to be of service to you again in the future. Best wishes, BMW of Freeport.

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