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BMW of Freeport
Freeport, NY
1,703 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,703 reviews
September 17, 2025
David was very professional with me and my son. I was shopping around was not looking to purchase the car that day but I finally did it! I was shopping around was not looking to purchase the car that day but I finally did it! More
by Merna
Employees Worked With
September 15, 2025
David helped me find a car within my monthly payment budget and also with the right look and features. It was a very pleasant experience to work with him! budget and also with the right look and features. It was a very pleasant experience to work with him! More
by Mdahl
Employees Worked With
September 13, 2025
If you’re a parent or expecting, avoid BMW at all costs. I trusted them with a brake recall on my X7, and they failed me at every step. I asked for a loaner since I have small kids and constant appointments I trusted them with a brake recall on my X7, and they failed me at every step. I asked for a loaner since I have small kids and constant appointments, but they ignored me. When my brakes failed months later, I got into an accident with my children in the car. Freeport BMW brushed it off like it was nothing. BMW of North America stepped in, but even they gave me a terrible loaner. Then, without any communication, they had it towed in the middle of the night. I’m pregnant and now scrambling to manage my kids school schedule without a car. Meanwhile we’ve been customers for over a decade. BMW should be ashamed of how they handle these situations. More
by Elizabethc22694
Employees Worked With
Anthony
September 13, 2025
I can’t believe BMW treats safety like it’s optional in particular this Freeport dealership because the one in Manhasset always made sure to work with you. I had a recall on my X7 for brakes, took it in, a particular this Freeport dealership because the one in Manhasset always made sure to work with you. I had a recall on my X7 for brakes, took it in, and told them I was pregnant with three toddlers. Not only did they refuse to get me a loaner right away, but when I finally got my car back after three days, they hadn’t even washed it or done the detailing I requested. Months later, I ended up in an accident because the brakes failed, exactly what the recall was about. My kids were in the car with me, and it could have been tragic. Freeport BMW acted like it wasn’t a big deal. For a company that prides itself on “luxury,” they completely failed on the most basic responsibility: keeping customers safe. Yet the loaner car that BMW, the actual company, not even from the dealership at Freeport, we belong to lend us came at two in the morning and took it away giving us no notice email nothing, making me to runarounds and my children had to mis 2 classes and one doctors appointment. Then their excuse is that they are short staffed. More
by Elizabethc22694
September 12, 2025
Working with Jon was a real pleasure. He is professional knowledgeable and very helpful in every aspect of purchasing a new car. Jon was made the car buying process easy and uncomplic He is professional knowledgeable and very helpful in every aspect of purchasing a new car. Jon was made the car buying process easy and uncomplicated. He helped me get the car i really wanted and there was no pressure throughout the entire experience. I was very specific on the car I wanted and Jon helped me find that car. We then completed the sales experience in a very positive way. I would definitely purchase a new car from Jon in the future and I highly recommend him to anyone looking to buy a car. Thanks Jon and Freeport BMW! More
by Vgperrotta
Employees Worked With
September 10, 2025
Title: Completely Drained – 4 Visits, Thousands Spent, Still No Fix Review: I don’t normally write reviews, but I feel like I have no choice after what I’ve been through with BMW of Freeport’s service Still No Fix Review: I don’t normally write reviews, but I feel like I have no choice after what I’ve been through with BMW of Freeport’s service department. My 2018 BMW 740 has been in their shop four separate times for the same exact air conditioning problem. Each time, I was told the issue was fixed. Each time, I believed them. And each time, the same problem came back. So far, I have spent over $4,500 on these so-called “repairs.” Now, on my fourth visit, I’m being quoted another $1,800—with nothing more than “we hope this will fix it.” Hope is not good enough when I’ve already been told three times that it was fixed. This experience has left me completely broken down emotionally and financially. It is not fair to the average person to be put through this kind of stress. I work hard for my money, and to see it disappear into endless bills for the same unresolved issue is devastating. I feel taken advantage of, and I can’t shake the feeling that this is more about squeezing money from customers than actually solving problems. All I want is my car to work the way it should. Instead, every visit feels like another financial hit and another empty promise. The emotional stress this has caused me is overwhelming—I can’t bear it anymore. I’m writing this to warn others: be careful. What happened to me can happen to anyone who trusts this service department to do the right thing. More
by Geemoney05
Employees Worked With
Oscar
September 08, 2025
The salesman, David was great. He went over all the available options on my new car, which was so helpful. He went over all the available options on my new car, which was so helpful. More
by mklarides
Employees Worked With
September 03, 2025
David was awesome and worked with me to get the car I wanted. David made the transaction easy and I Highly recommend David! wanted. David made the transaction easy and I Highly recommend David! More
by Ssomwaru
August 12, 2025
I’m extremely satisfied with BMW of Freeport. They helped deliver me a dream car! They helped deliver me a dream car! More
by gtyoungmoney
Employees Worked With
August 09, 2025
Jon was professional and treated us with respect. You go to a lot of dealerships and they try to hard sell you, but not Jon. Jon made us feel important, cared for, and hyped us up for our new car. We You go to a lot of dealerships and they try to hard sell you, but not Jon. Jon made us feel important, cared for, and hyped us up for our new car. We will be going back to Jon next time we need another car. More
by Mangroo.prem
Employees Worked With
