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BMW of Freeport
Freeport, NY
1,652 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,652 reviews
June 28, 2025
Summary: My experience with BMW of Freeport was extremely disappointing and frustrating. I purchased a 5 Series at a fair price but encountered severe communication issues, delays, and critical pos extremely disappointing and frustrating. I purchased a 5 Series at a fair price but encountered severe communication issues, delays, and critical post-purchase vehicle problems that remain unresolved. Most concerning was receiving the vehicle with significant safety issues, reflecting a clear lack of proper pre-delivery inspection and accountability. I cannot recommend this dealership. Detailed Review: I recently purchased a 5 Series from BMW of Freeport, expecting a premium and professional buying experience. Unfortunately, from the outset, communication and transparency were seriously lacking. After placing a deposit and obtaining financing approval, I faced consistent delays and confusion regarding the interest rate, payment details, and vehicle delivery schedule. My sales advisor, Curtis, repeatedly provided vague responses, attributing delays to absences within the finance team, which caused unnecessary stress. Upon receiving the vehicle, I immediately discovered critical safety and drivability issues that should have been addressed during pre-delivery inspections. These included severely warped and rusted brake rotors, bent wheels causing noticeable instability and vibration, multiple malfunctioning driver assistance systems, and a substantial rear differential leak. Returning to BMW of Freeport under the dealership’s 60-day warranty, I’ve experienced further frustration. While the service manager is currently coordinating with the sales team, the overall experience of buying a vehicle in such unsafe and unacceptable condition has significantly impacted my satisfaction. I strongly advise potential buyers to thoroughly inspect and document every detail prior to purchasing from this dealership. Given the severity of these overlooked issues, I remain skeptical about BMW of Freeport’s commitment and ability to properly rectify them. More
by Ahaider
Employees Worked With
June 27, 2025
Jonathan G. is the best!!!! He got me exactly what I wanted and even better! is the best!!!! He got me exactly what I wanted and even better! More
by GIA2.0
June 25, 2025
Jon was absolutely amazing! He listened, made great recommendations and was super attentive. I traveled from Westchester County to Freeport Long Island because of what a gentlem He listened, made great recommendations and was super attentive. I traveled from Westchester County to Freeport Long Island because of what a gentleman he was and the respect he showed. He’s a true asset to the BMW company! More
by Jessie
June 24, 2025
Johnathan is an excellent salesman. He is an avid professional. He is not pushy, he is very patient and fought to get my daughter the car of her dreams at her price point. He worked har He is an avid professional. He is not pushy, he is very patient and fought to get my daughter the car of her dreams at her price point. He worked hard, he was understanding and went above and beyond to make sure we were happy. We are truly grateful that we had such a positive interaction with him and the staff at BMW Freeport. We have been loyal customers at BMW Freeport and plan on continuing our relationship with the dealership more so based on our wonderful experience with Johnathan. He was the icing on the cake. We highly recommend him. More
by MYD
Employees Worked With
June 24, 2025
Jonathan was great! Very knowledgeable and understood what I was looking for. He followed up and provided me a great car. Looking forward to working with him on many fut Very knowledgeable and understood what I was looking for. He followed up and provided me a great car. Looking forward to working with him on many future cars. Thank you. More
by Tammy
Employees Worked With
June 20, 2025
Experience was great, my salesman Jon listens to what I want and finds a way to deliver, always happy with the outcome. want and finds a way to deliver, always happy with the outcome. More
by suecastellano
June 19, 2025
Jonathan was the best all through our process of taking our x3. Extremely knowledgeable of all aspects our x3. Extremely knowledgeable of all aspects More
by Tjl148
Employees Worked With
June 09, 2025
Jonathan was amazing, he made me feel comfortable and did not try to overwhelm or oversell me. Overall my experience was top tier, 10/10! not try to overwhelm or oversell me. Overall my experience was top tier, 10/10! More
by theowashington74
June 05, 2025
David has been my guy for years, this is our thrid vehicle lease we are getting from him and he is nothing but great. It’s always seamless, in and out, he is very kind and helpful and will always give vehicle lease we are getting from him and he is nothing but great. It’s always seamless, in and out, he is very kind and helpful and will always give you a good deal and make sure you have the spec that you want. More
by Justin
Employees Worked With
June 05, 2025
Working with BMW Freeport was easy, pleasant and very responsive. It was overall a great experience. responsive. It was overall a great experience. More
by Ilana.W
Employees Worked With
