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BMW of Freeport

Freeport, NY

4.9
1,652 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,652 reviews

November 16, 2020

Giannis Metekidis @ BMW of Freeport is a real customer-oriented Sales person. He's a knowledgeble guy and made the whole transaction hassle-free and special. More

by nokhaizmeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

BMW of Freeport responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of Giannis who provided great customer service. We value your business and we look forward to any future visits!

November 12, 2020

Scam...... this is bait and switch dealership. I went there for online deal, later they said the car was just sold while this car listed online for over coupe months. Just sold before I arrived? Hard to More

by m3ericchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 24, 2020 -

BMW of Freeport responded

Hello, I am concerned to learn about your disappointment related to any miscommunication about the availability of the vehicle in question. Your feedback is important to us and we would appreciate the opportunity to discuss this with you further. If you would like to share your contact information with me, I will have a manager reach out to discuss your concerns. Thank you. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

November 12, 2020

Pressure free!!! That is how I would describe Carlo Ongsingco of Freeport BMW. An outstanding salesman that listens and understands, instead of pushing his own agenda. And best of all, he was always up More

by BMW Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

BMW of Freeport responded

Hi there, thanks for the kind words! We're glad to hear Carlo and our team has given you excellent service. Congratulations on your new X3! We are here anytime you need help.

November 02, 2020

Alex was awesome. He was highly responsive, knowledgeable and a pleasure to work with. He knows his cars and provides exceptional client service. Even during COVID, he provided a great experience, hassle fre More

by ilyafishberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

BMW of Freeport responded

Thank you so much for your awesome feedback. We're super glad to see you had an exceptional customer service experience. If there is anything further we can be of assistance with, please do not hesitate to reach out. We hope you have a great day!

October 29, 2020

Carlo was amazing in my search for a new vehicle. He definitely went above and beyond to get my new car. He assisted me previously on a BMW and I was satisfied then. He is a professional that goes abov More

by nikkiemarie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

BMW of Freeport responded

Thank you for your 5-star review. We will be sure to thank Carlo for you. If there is ever anything else you need, feel free to reach out to us. Have a great day.

October 26, 2020

As you can tel by the 5 STAR rating, Nike was a great salesperson. Her attention to detail and friendly, upbeat personality combined to make this an easy and enjoyable car buying experience. Excellent, p More

by Dave Noiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikeisha Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

BMW of Freeport responded

Dave, thank you for taking the time to write a review! We are happy to hear Nikeisha went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

October 26, 2020

My experience with Alex Bocchi at BMW of Freeport was great! Alex was very Professional and worked very hard in making sure I was a satisfied customer. More

by S Sumpter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

BMW of Freeport responded

Thank you so much for taking a moment of your day to share this wonderful feedback about your experience with Alex! Please feel free to reach out if we can assist you again with anything in the future.

October 25, 2020

Professional is the keyword. As a previous BMW owner coming from Infiniti, Curtis and the management at BMW Freeport went above and beyond to make sure i was happy. Even with limited inventory helped gi More

by Ceasar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James (Sales Manager)
Oct 26, 2020 -

BMW of Freeport responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team who was professional, especially Curtis! We value your business and we are always here to help!

October 24, 2020

My mom and I have known Alex for years! Always a pleasure to deal with 😊. He keeps us coming back to Freeport . Thank you for everything you do Alex! More

by Nanc732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2020 -

BMW of Freeport responded

Thank you so much for taking a moment of your day to share your great feedback for Alex. See you next time!

Oct 24, 2020 -

Nanc732 responded

My pleasure anytime! 😊

October 23, 2020

Alex was very knowledgeable, fair and accommodating during the process. Alex streamlined it and made adjustments to his busy schedule to accommodate mine. The Finance Department was great too! More

by cmars1829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2020 -

BMW of Freeport responded

Thank you for taking the time to write a positive review! We are happy to hear Alex was able to help you find a great vehicle and was able to make your overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

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