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BMW of Freeport

Freeport, NY

4.9
1,635 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,635 reviews

May 16, 2018

Bad and deceitful customer service Do not trust them. Feel free to take your vehicles to any other dealers service avoid them at all cost. If I could I would rate them Minus zero star. More

by JamesM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ram Rammauth, Steven Itkin
May 31, 2018 -

BMW of Freeport responded

Hello James, Thank you for bringing this situation to my attention. I am troubled to learn you felt our team was dishonest with you. Our customers are our top priority, and I regret that you feel like you have been treated otherwise. Please feel free to contact me at your earliest convenience so I can resolve any concerns. I appreciate your time. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com 516-208-2311

May 15, 2018

”Exceeds the Expectation!” I came to Alex to return a matured lease that I had and wanting to go home without a car because I had some credit issues, Alex worked very hard with More

by Mayra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

BMW of Freeport responded

Hi Mayra, thank you so much for sharing your great review! We are so happy to learn Alex provided you with stellar service. Congratulations on the new X3! We appreciate your business and look forward to your future visit.

May 13, 2018

Great Salesman From My salesman Carlo Ongsingco, to the finance manager Joel, to the delivery of My 2018 BMW M 550I X Drive with all of the amenities including nigh More

by Jay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel finance manager.
May 13, 2018 -

BMW of Freeport responded

Thank you so much for taking the time to share your beautiful buying experience with us. Carlo and Joel were happy to help you be completely satisfied with your new BMW. Please don't hesitate to reach out to us if you need assistance with anything else in the future.

May 12, 2018

Best customer Service - New M5 My experience was amazing start to finish. Alex Bocchi, was the best. Delivered everything that was promised, with a great price. Will never buy a BM More

by Alvin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2018 -

BMW of Freeport responded

Thank you for taking the time to recognize Alex and his great work! It's great to know that he provided a five-star experience. Congratulations on the new BMW, and we look forward to working with you again in the future.

May 07, 2018

Excellent and attentive service with a smile Our experience with BMW of Freeport and Alex as our dealer representative was incredible from start to finish. He helped us get the precise car we wan More

by Duncan Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Calihan
May 07, 2018 -

BMW of Freeport responded

Thanks so much for the excellent review, Duncan! We're so pleased Alex helped you find the car you wanted at a price you're happy with. We sincerely value your business and hope to work with you again in the future!

May 07, 2018

Straightforward and upfront Alex was straightforward and upfront regarding the pricing. He smartly advised on timing for coming in and getting into a new lease. Found a car that More

by AF123
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

BMW of Freeport responded

Thank you for sharing your experience. We're happy to hear Alex provided quality, straightforward service and that you're happy with your vehicle. We appreciate your business!

May 04, 2018

Dealer rater Excelent place Alex Bocchi was the best salesperson IM being working with him for the past 1 years , my son Jeffrey got 4 car leases from him he is More

by Ruth123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018 -

BMW of Freeport responded

Ruth, thank you for the positive review! We are so happy to hear that Alex has been such a reliable and outstanding salesperson for you and your son. Please let us know if we can assist you with anything else!

May 04, 2018

Great sales guy thank you Alex I really appreciate your help in my first BMW 5-Series. Amazing guy very helpful and friendly treat me like family. Thanks again Alex More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018 -

BMW of Freeport responded

We appreciate the five-star review and recommendation! It's great to know that you were impressed by Alex's friendliness and helpfulness. We look forward to sharing the compliments with him. We hope to help you again in the future.

May 03, 2018

Easy process I shop arround a lot for my cars but this was the best car buy so far. Salesman and sales manager gave me best price right off the bat and I was not p More

by John Levine 1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nussenbblatt
May 04, 2018 -

BMW of Freeport responded

Hello John, We are glad to have exceeded your expectations and you enjoyed buying a car with us! We look forward to working with you again once your lease is up. If you would like you can give us a call a little before so we can start your search in advance.

May 03, 2018

Great people great service great experience We sat all day with Alex making our descion but at the end of the day we drove away in a brand new x3 beautiful car thanks to Alex !!! Can’t wait to g More

by Thomas516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bocchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

BMW of Freeport responded

Congrats on your new car, Thomas! We are pleased to hear Alex went above and beyond to provide you with an exceptional car-buying experience. He'll be very happy to hear your kind words. Please do not hesitate to reach out to us. We appreciate your business and hope you continue to enjoy your new car out on the open roads.

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