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BMW of Freeport
Freeport, NY
1,635 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
May 03, 2018
Worst Service & Sales When I was buyin the car the deal was all screwed up ,pricing was an issue, follow ups were next to nothing and I still somehow made the purchase but When I was buyin the car the deal was all screwed up ,pricing was an issue, follow ups were next to nothing and I still somehow made the purchase but Now it all Tops with there SERVICE DEPT WORST EVER EVER EVERRRRRRR THEY MADE AN APPOINTMENT AND TODAY WHEN I WENT THEY SAID ALL TECHS HAVE LEFT, I still SAID ILL COME TMRW, now The advisor Says Go Make an appointment for tmrw, however the Clueless Girl sitting on Reservations says come back in 1 Week. I had it , I just left and Called RALLYE GOT AN APPOINTMENT FOR TMRW AM AND SHALL BE TAKEN Cre offf ... PLEASE BEAWARE AND DONT GO TO FREEPORT BMW WORST xxx HOLES AND LIARS More
by Chuckdeh
Employees Worked With
Matthew Dency
May 02, 2018
BEST SALESMAN EVER Alex has been helping me for several years. He has always pointed me in the right direction with the type of BMW I wanted. Alex is very friendly. H Alex has been helping me for several years. He has always pointed me in the right direction with the type of BMW I wanted. Alex is very friendly. He never rushes anything. He stands by his words, always. I have always trusted him and he has always pulled through. Whenever I have a question he is quick to respond and ready to help. Recently he put me into a new BMW 750. It is the best car I have had so far. Everything he said the 750 is, definitely is. I would recommend Alex to everyone I know and I have done so already. If you are looking for a BMW please stop bye and ask for Alex. Michael P. Tomicich More
by Noahmike
Employees Worked With
May 02, 2018
We had a great experience! Alex Bocchi was extremely helpful in finding the perfect car for my husband and I. We were unsure of what type of care we wanted and we landed on the Alex Bocchi was extremely helpful in finding the perfect car for my husband and I. We were unsure of what type of care we wanted and we landed on the x1 with Alex’s help. He really went above and beyond in making this a great experience for us, and we look forward to dealing with him in the future. Thank you! More
by JackieAxelrod
Employees Worked With
May 02, 2018
Top Notch Experience!!! I've always dreaded dealing w. sales people for anything I bought, but Alex changed my mind the moment we met. I appreciated the complete transparency I've always dreaded dealing w. sales people for anything I bought, but Alex changed my mind the moment we met. I appreciated the complete transparency in Alex's approach, it was as if I was shopping with a friend who had nothing to gain except providing me with honest information about the product and leaving me to decide weather the pros and cons worked for me. More
by dchan206
Employees Worked With
May 02, 2018
Great Experience Super Easy and Smooth process. Love my new car and the dealership for helping me out. I never thought I could get a bmw cause they were too expensive Super Easy and Smooth process. Love my new car and the dealership for helping me out. I never thought I could get a bmw cause they were too expensive but my client advisor helped me out. Very knowledgeable about all the cars and how they work. I love my new bmw thanks!! More
by MichaelBMW
Employees Worked With
Michael Nussenbblatt
April 27, 2018
Great Service Mr. Lindsay was pleasant, welcoming and very knowledgeable about the subject matter. He listened and made sure he understand what I wanted and was ab Mr. Lindsay was pleasant, welcoming and very knowledgeable about the subject matter. He listened and made sure he understand what I wanted and was able to match me with a plan and vehicle that suited my needs. More
by Edenday
Employees Worked With
Kevin Cunningham, Keith Lindsay
April 26, 2018
Alex was amazing ! I went into bmw with no clue what I wanted or what I was doing! Thank god for Alex ! He was AMAZING. Very paceint and accommodating to all of my need I went into bmw with no clue what I wanted or what I was doing! Thank god for Alex ! He was AMAZING. Very paceint and accommodating to all of my needs - plus he had the best personality which made my experience so much better . I left with my new x3 !!! I am extremely happy & now a forever bmw client! More
by Marissam
Employees Worked With
April 23, 2018
Best experience and service Can’t say enough good things about Alex and Mike at BMW. They went out of their way to make our car buying experience amazing and easy. We absolutely Can’t say enough good things about Alex and Mike at BMW. They went out of their way to make our car buying experience amazing and easy. We absolutely our new BMW X3. Alex gave an amazing tutorial and he was great in explaining how to use all the different features that are unique in this car which I’ve never used before. They made us feel so comfortable and made it easy for us to buy our car. Would definitely recommend this place and specially Alex to everyone I know. Thanks More
by Zee123
April 19, 2018
Consistently BAD Sales & Service Department Poor customer service at both the sales center and the service center. Being a local resident in RVC I wanted to purchase my car locally so my first Poor customer service at both the sales center and the service center. Being a local resident in RVC I wanted to purchase my car locally so my first stop was the BMW sales center in Freeport in July 2017. I met with Keith Lindsay and expressed my interest in buying a 440i with a manual transmission. He decided I want to lease a 430i with an automatic transmission because that's what was available with the color/trim I wanted. Like a typical salesman he started high with prices in excess of $750/month. I told him he's wasting my time because it's not the vehicle I want and the price is not even close to being competitive. He countered with it being "in my best interest to purchase the car from him because if I bring my car to get serviced at BMW in Freeport, they will be less inclined to work with me and offer me a courtesy car when I go for service if I purchase from another dealer." After being threatened by Keith I decided to take my business to Competition BMW of Smithtown who offered to custom order the car I want at a great price!!! Fast forward to this week when my tire light comes on so I decide despite my experience with Keith, that I'll give the Freeport service department a chance at earning my business. Different department, same result. I arrive at the service center Saturday morning for a 10:40am appointment for my tire service. I met service manager Steve Itkin, who began the conversation by saying that he's not sure he can do the work because he's not sure what tire insurance Competition BMW sold me and that Freeport only sells BMW tire insurance, not third party. I asked him to call Competition BMW and he told me I have to call them or find the paperwork. After seeing I was not happy with that answer he called his "friend" at Competition BMW and got the information. Next he proceeded to tell me it will take at least 2 to 3 hours for them to look at the tire that has a leak. At this point it was clear to me that BMW of Freeport doesn't want my business. I later got my car serviced at Rallye BMW in Westbury and the service advisor, Adam Romano said he didn't need the paperwork for my tire insurance because he can look it up with my VIN number. So clearly Steve Itkin was not trying to work with me, as Keith Lindsay hinted at when I was looking to purchase my car. If you're looking for a good price without the typical dealer sales tactics, stay away from BMW of Freeport. The trip out to Competition BMW in Smithtown is worth it. They have an honest sales team that puts their customers first. Take the trip out to Smithtown, you can save a lot of money and the sales experience is 5 stars. More
by Jason487
Employees Worked With
Steven Itkin, Keith Lindsay
April 18, 2018
Amazing service Great service dealing with Keith. Very quick and friendly service. I was able to get a car right away!! While processing the car we had a nice relaxin Great service dealing with Keith. Very quick and friendly service. I was able to get a car right away!! While processing the car we had a nice relaxing time in the owners lounge. More
by DBarrett
Employees Worked With
Chester, Keith Lindsay
