Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freeport
Freeport, NY
1,640 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,640 reviews
April 27, 2018
Great Service Mr. Lindsay was pleasant, welcoming and very knowledgeable about the subject matter. He listened and made sure he understand what I wanted and was ab Mr. Lindsay was pleasant, welcoming and very knowledgeable about the subject matter. He listened and made sure he understand what I wanted and was able to match me with a plan and vehicle that suited my needs. More
by Edenday
Employees Worked With
Kevin Cunningham, Keith Lindsay
April 26, 2018
Alex was amazing ! I went into bmw with no clue what I wanted or what I was doing! Thank god for Alex ! He was AMAZING. Very paceint and accommodating to all of my need I went into bmw with no clue what I wanted or what I was doing! Thank god for Alex ! He was AMAZING. Very paceint and accommodating to all of my needs - plus he had the best personality which made my experience so much better . I left with my new x3 !!! I am extremely happy & now a forever bmw client! More
by Marissam
Employees Worked With
April 23, 2018
Best experience and service Can’t say enough good things about Alex and Mike at BMW. They went out of their way to make our car buying experience amazing and easy. We absolutely Can’t say enough good things about Alex and Mike at BMW. They went out of their way to make our car buying experience amazing and easy. We absolutely our new BMW X3. Alex gave an amazing tutorial and he was great in explaining how to use all the different features that are unique in this car which I’ve never used before. They made us feel so comfortable and made it easy for us to buy our car. Would definitely recommend this place and specially Alex to everyone I know. Thanks More
by Zee123
April 19, 2018
Consistently BAD Sales & Service Department Poor customer service at both the sales center and the service center. Being a local resident in RVC I wanted to purchase my car locally so my first Poor customer service at both the sales center and the service center. Being a local resident in RVC I wanted to purchase my car locally so my first stop was the BMW sales center in Freeport in July 2017. I met with Keith Lindsay and expressed my interest in buying a 440i with a manual transmission. He decided I want to lease a 430i with an automatic transmission because that's what was available with the color/trim I wanted. Like a typical salesman he started high with prices in excess of $750/month. I told him he's wasting my time because it's not the vehicle I want and the price is not even close to being competitive. He countered with it being "in my best interest to purchase the car from him because if I bring my car to get serviced at BMW in Freeport, they will be less inclined to work with me and offer me a courtesy car when I go for service if I purchase from another dealer." After being threatened by Keith I decided to take my business to Competition BMW of Smithtown who offered to custom order the car I want at a great price!!! Fast forward to this week when my tire light comes on so I decide despite my experience with Keith, that I'll give the Freeport service department a chance at earning my business. Different department, same result. I arrive at the service center Saturday morning for a 10:40am appointment for my tire service. I met service manager Steve Itkin, who began the conversation by saying that he's not sure he can do the work because he's not sure what tire insurance Competition BMW sold me and that Freeport only sells BMW tire insurance, not third party. I asked him to call Competition BMW and he told me I have to call them or find the paperwork. After seeing I was not happy with that answer he called his "friend" at Competition BMW and got the information. Next he proceeded to tell me it will take at least 2 to 3 hours for them to look at the tire that has a leak. At this point it was clear to me that BMW of Freeport doesn't want my business. I later got my car serviced at Rallye BMW in Westbury and the service advisor, Adam Romano said he didn't need the paperwork for my tire insurance because he can look it up with my VIN number. So clearly Steve Itkin was not trying to work with me, as Keith Lindsay hinted at when I was looking to purchase my car. If you're looking for a good price without the typical dealer sales tactics, stay away from BMW of Freeport. The trip out to Competition BMW in Smithtown is worth it. They have an honest sales team that puts their customers first. Take the trip out to Smithtown, you can save a lot of money and the sales experience is 5 stars. More
by Jason487
Employees Worked With
Steven Itkin, Keith Lindsay
April 18, 2018
Amazing service Great service dealing with Keith. Very quick and friendly service. I was able to get a car right away!! While processing the car we had a nice relaxin Great service dealing with Keith. Very quick and friendly service. I was able to get a car right away!! While processing the car we had a nice relaxing time in the owners lounge. More
by DBarrett
Employees Worked With
Chester, Keith Lindsay
April 18, 2018
Highly recommend this dealership & Mr. Lindsay! Mr. Lindsay and management did everything in their power to make me a satisfied costumer. In return, i was more than just satisfied with my overall ex Mr. Lindsay and management did everything in their power to make me a satisfied costumer. In return, i was more than just satisfied with my overall experience and my purchase. I highly recommend this dealership! More
by Ashley Virnan
Employees Worked With
Keith Lindsay, James Calihan
April 17, 2018
Good experience Was able to close the deal on my 2018 M5 within 2 hours in a smooth and painless process. They were able to get me what i wanted no questions asked. Was able to close the deal on my 2018 M5 within 2 hours in a smooth and painless process. They were able to get me what i wanted no questions asked. More
by Daonlyillwiz
Employees Worked With
April 16, 2018
Buying out my lease Alex was wonderful. Overall an excellent experience There was a minor problem with my paperwork 3 months after I purchased the car. I called Alex Alex was wonderful. Overall an excellent experience There was a minor problem with my paperwork 3 months after I purchased the car. I called Alex and he immediately handled it More
by Jessica
Employees Worked With
April 15, 2018
Seamless customer experience Alex Bocchi gave my wife and me a great car purchase experience so much so that we test drove and purchased a BMW X3 all on that same visit. Alex is a Alex Bocchi gave my wife and me a great car purchase experience so much so that we test drove and purchased a BMW X3 all on that same visit. Alex is a seasoned professional in the business and was not pushy at all. He was knowledgeable and helpful every step of the way. Additionally, the dealership itself is friendly and welcoming. Would recommend to anyone. More
by jiggajlee
April 14, 2018
Great customer experience My car salesman Alex Bocchi at BMW in Freeport made my car buying experience a wonderful one. From the start he was friendly and professional. Throug My car salesman Alex Bocchi at BMW in Freeport made my car buying experience a wonderful one. From the start he was friendly and professional. Throughout the process he stayed committed and his follow up is top notch. He went beyond to give me a great first tim BMW experience. More
by Novemberown11
Employees Worked With
