BMW of Freeport

Lucy Santiago was superb Lucy is clearly the best salesperson I have ever dealt with. Despite all the difficulties I gave her( changing the model and interior, and features a Lucy is clearly the best salesperson I have ever dealt with. Despite all the difficulties I gave her( changing the model and interior, and features all the time) she never got frustrated with me and in the end provided me with the perfect car. This is the second vehicle I have gotten from her and will continue to use only her from now on. You cannot go wrong with her. I recommend her at the highest level. More

They just lost my business I bought my X1 from David three years ago. Came back, as I had a great experience. But this time, I came with someone who had experience leasing cars. I bought my X1 from David three years ago. Came back, as I had a great experience. But this time, I came with someone who had experience leasing cars. The price was too high. 1) He said he was giving me the best deal. 2) He said there were no discounts for being a recent graduate. 3) He tried to sell me a loaner car. I waited a week to see if he would follow up with a better offer. Lastly, and what clinched it, is the bad info I got from most everyone regarding my end of lease inspection. Too frustrating to relive, but I made a point to let Freeport BMW know how upset I was. I ended up going with another dealer and saved $2k on down payment and about $100 on my monthly payment. Got a $1000 off for being a college graduate and walked away with a full loaded X3. My advice to come consumers: Its okay to be loyal to the BMW brand, but know that dealerships are not all equal. More

Jacqueline is a pleasure to work with!!! I was looking into a new car & upon meeting Jacqueline, at Freeport BMW, I was immediately comfortable & able to communicate to her what I was looking I was looking into a new car & upon meeting Jacqueline, at Freeport BMW, I was immediately comfortable & able to communicate to her what I was looking for. She works hard to please you & make you feel appreciated as a customer. After leaving the lot with the car, she kept in touch with me to see if I was satisfied with the car & answered my questions about the car as well as helped out with minor car issues. She is not only a salesperson; she feels like a lifelong friend. I HIGHLY recommend asking for Jacqueline whether you call the dealership or walk in off the street. Thank you Jacqueline!!!!! More

Excellent service dept Kevin is great Great experience bringing it in for service and dealing with Kevin. He took his time and explained everything to me. I would definitely recommend this Great experience bringing it in for service and dealing with Kevin. He took his time and explained everything to me. I would definitely recommend this dealership especially the service department. More

Couldn't Be Happier I needed a new vehicle right away after my car was declared a total loss. I visited several dealerships and no one could find a vehicle with my specif I needed a new vehicle right away after my car was declared a total loss. I visited several dealerships and no one could find a vehicle with my specifics. I trusted Alvin Peters when he promised to find me a vehicle in 10 days, and he did. We agreed to the right price and I got my perfect vehicle. Great job...couldn't be happier. More

Best experience ever I purchased my lovely 2016 BMW x4 from dealer name Alex and the experience was great, he got me just what I wished for , it was the car I wanted , c I purchased my lovely 2016 BMW x4 from dealer name Alex and the experience was great, he got me just what I wished for , it was the car I wanted , color combination, model, great,communication, all around best experience I ever had purchasing a vehicle. More

Lease I remain believed that Mr.Canty is among the best at BMW of Freeport.He's very kind, knowledgeable and very patient at what he does.I would definitely I remain believed that Mr.Canty is among the best at BMW of Freeport.He's very kind, knowledgeable and very patient at what he does.I would definitely recommend him to any one that needs to close a deal there. I thank you very much for everything you've done for me from start to finish. Erick Esther More

Best BMW dealer I ever bought from I feel like a big shot when I go to the showroom or the service center. Everyone knows me and greets me as if I am their most important customer. Th I feel like a big shot when I go to the showroom or the service center. Everyone knows me and greets me as if I am their most important customer. The service center is the shining star. My service adviser, Greg, goes out of his way to get things done for me,. Because of him, I have stayed with BMW. I considered Mercedes, but I would then lose Greg as my adviser. Yes, he is that good! I am now driving my 10th BMW, but I never had service as I get from Greg. Everyone at the service garage greets me and treats me well. My previous BMW dealer was hit or miss, and frequently miss. I have come in with emergencies such as 2 punctured tires, and they made sure they took me in immediately and and either gave me a loaner or drove me to work, without an appointment. My previous dealer had a great sales department, but the service garage was lacking. Boyd,, in sales, is very patient, as I am not the easiest of customer to please. I bought 2 cars from him. He is honest and tries his best to do right by you. More

No stress repairs I have a mini cooper that I purchased a map up date for and installed it my self. Some how I did not follow proper procedure and crashed the Navigati I have a mini cooper that I purchased a map up date for and installed it my self. Some how I did not follow proper procedure and crashed the Navigation . The service advisor Tracy Geraci took care of it with no problems or stress and returned the car the Nav working and updated for me . Could not ask for any better job. Highly recommend . More

True pleasure dealership to do business with I am a repeated customer of Lucia Santiago of Freeport BMW. Lucia is super honest, and a true professional sales representative at the dealership. Th I am a repeated customer of Lucia Santiago of Freeport BMW. Lucia is super honest, and a true professional sales representative at the dealership. The level of care received from Lucia before, during, and after the transaction is complete is to be commended. Customer satisfaction is a first priority for Lucia, the management of the dealership and the service department. At Freeport BMW the customer always comes first and no rock will be left unturned to ensure the highest level of customer satisfaction. Unlike most car dealerships, Freeport BMW treats the customer as an educated consumer and not as an easy prey. No games, no pressure tactics. True professionalism. Well recommended. More