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BMW of Freeport

Freeport, NY

4.9
1,645 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,645 reviews

April 25, 2023

John is an amazing Client Advisor at BMW Freeport. Even after the purchasing process he still checks-in to make sure you are happy with your new vehicle and always willing to answer any questions all More

by Xenia
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

BMW of Freeport responded

Hello Xenia, we appreciate your excellent review. We are glad to learn that you are impressed with our Sales Department. Thank you so much for being one of our valued guests, and we look forward to your next visit to BMW of Freeport!

April 24, 2023

Very nice, clean dealership. Staff is very polite and respectful and attentive. Jon is excellent!!! More

by tammytam10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thanks for the five-star review. We are happy to learn the team was very polite and attentive. We hope you continue to choose BMW of Freeport for all your automotive needs.

April 24, 2023

The dealership was so clean and well kept to say the least so even before I met with my client advisor I was impressed. My client advisor Jonathan was so great, he was personable and well very spoken. I More

by destinyd113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Hi Destiny, we are thrilled to learn about your wonderful experience with our Service Team at BMW of Freeport. We thank you for your kind review and are so glad we could help. It would be an honor to assist you again.

April 24, 2023

Oscar Reyes was excellent. He was very polite with great customer service skills. I came in to get my car serviced, and was in and out! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Reyes
May 21, 2023 -

BMW of Freeport responded

Our Service Team is overjoyed to read that you had an excellent and polite experience here at BMW of Freeport, Jenny. If there is anything else our team can do to assist you, please feel free to reach out.

April 21, 2023

Frank is a true gem in the world of car dealerships. From the moment I stepped onto the lot, I could tell he was someone who truly cared about his customers. He greeted me with a warm smile and was eage More

by Schumann Zohan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

BMW of Freeport responded

Thank you for your outstanding 5-star review and recommendation, Schumann. We are thrilled that our Sales Team was knowledgeable about the cars on the lot and genuinely interested in helping you find the perfect car for your needs. It is also nice to know they were informative about the process and provided a pressure-free experience. We hope you are enjoying your BMW. If you ever need help with it, please be sure to let us know at BMW of Freeport.

April 21, 2023

Joseph P. & Michael W. helped me beyond with what they needed to. They did everything to look out in my best interest & you’d be in great hands with anyone one More

by Emanuel Iskhakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan, Michael Krulewich
May 19, 2023 -

BMW of Freeport responded

Hi Emanuel, thank you for your fantastic review of BMW of Freeport. We are so glad our staff did everything they could to assist you and we truly appreciate your recommendation. Please feel free to reach out if you need anything.

April 20, 2023

Best customer service, walked in one day after service and Jonathan made sure he answered all my questions and was very knowledgeable. Got me at my desired pricing and couldn’t be happier! I wouldn’t reco More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for taking the time to write this phenomenal 5-star review, Sean. It makes us so pleased to know our staff could answer all of the questions you had, and that they were so knowledgeable. We are happy to know you enjoyed our pricing as well. We are grateful for your recommendation here at BMW of Freeport and invite you back for any further assistance you require.

April 19, 2023

David was the absolute best! He provided amazing service. Extremely professional, friendly and super helpful. He’s very knowledgeable and great at his job. I personally couldn’t More

by Shane P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Hi Shane, thank you for sharing this about our service team here at BMW of Freeport. We are glad to learn that they provided you with a knowledgeable, friendly, and positive experience. It would be our pleasure to have you continue to choose us for your future automotive needs. Have a great day!

April 16, 2023

Crooks. I went to purchase a new vehicle and they wanted 30k over msrp. A family member went to a different dealership and got a car 3500 under sticker. Very More

by bmey1212
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Arakelyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

BMW of Freeport responded

Hello, We apologize for any confusion or frustration caused by our pricing. We would like to clarify that our dealership does markup cars for out-of-state buyers due to various factors including but not limited to shipping costs, taxes, and fees. However, we understand that this may not have been communicated clearly enough to you during your visit, and for that, we apologize. We strive to provide fair and transparent pricing to all our customers, and we are sorry to hear that you feel as though you were treated unfairly. We will take your feedback into consideration and use it to improve our communication and customer service going forward. Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future. Best, Chris Carima General Manager

Apr 17, 2023 -

bmey1212 responded

I am not an out of state buyer. I live 20 minutes from the dealership so it had nothing to do with me living out of state.

April 15, 2023

Awesome experience from start to finish, very responsive, stayed on top of everything. I have a pretty hectic work schedule and we were able to work around almost all of it to get this to go smoothly! More

by TSanchez809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for your great review. We're happy we could help. Please let us know if you have any questions about the services you received here at BMW of Freeport.

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