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BMW of Freeport
Freeport, NY
1,713 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,713 reviews
May 28, 2023
Diligent and efficient with coordinating discussion and pricing to achieve the opportunit to sell a vehicle pricing to achieve the opportunit to sell a vehicle More
by Rmoss44
May 28, 2023
Johnathan made the process very easy and simple. He took care of everything and made things stress free. I’ve leased with this dealership for the last 7 years and have no complaints. He took care of everything and made things stress free. I’ve leased with this dealership for the last 7 years and have no complaints. More
by Jp4703
Employees Worked With
May 27, 2023
My experience with my dealer was terrific. He took his time to explain everything to me. He was very detailed and a pleasure to have worked with him. Thank you. He took his time to explain everything to me. He was very detailed and a pleasure to have worked with him. Thank you. More
by Terrysit128
May 27, 2023
I recently had the misfortune of visiting the BMW of Freeport Service Department, and I must say that it was an incredibly disappointing experience. From start to finish, it was evident that customer sa Freeport Service Department, and I must say that it was an incredibly disappointing experience. From start to finish, it was evident that customer satisfaction was not a priority for this establishment. Allow me to share my grievances in detail. I brought my car to them in November for an oil change and an air bag issue. Within 24 hours I had $9,000 in so called needed repairs. I had an oil pan and gasket leak, a broken rim, filter issues, etc. I agreed to the repairs since they’re supposedly the experts. Unfortunately, some of the repairs couldn’t be done at the time as some of the parts were back ordered. I brought my car back to the service center the first week of January to finish the repairs. Two days later I get a call that my control module has failed, and even though their technician caused the module to crash, their service contract states that if something fails while they’re servicing your car, the onus is on the owner of the car. That’s not even the worst news. Turns out the control module is specific to each BMW, and the part is manufactured in Germany. To make matters worse, the turnaround time for my vehicle was much longer than initially promised. The delays and lack of communication regarding the progress of the repairs were highly unprofessional. It seemed as though they had no regard for the inconvenience caused to their customers and were indifferent to meeting their commitments. I was told I’d have my car back by the end of that first week in January, but it took them 5 months to get the part, and return the car to me. They gave me the car with tape residue all over the car, and 24 hours later every warning light was on. I dropped the car back at the service center and finally got it back a few days later with the warning lights cleared and the tape residue gone. Lastly, the inside of the car had dirty fingerprints on the seats, headrest, and door. In addition to the poor quality of service, the prices at BMW of Freeport Service Department were exorbitant. I was shocked by the inflated costs for the repairs and maintenance performed on my vehicle. It felt like a blatant attempt to take advantage of customers' lack of knowledge in automotive matters. The lack of transparency regarding pricing only added to the overall frustration of the experience. Overall, my experience at BMW of Freeport Service Department was an absolute nightmare. The staff's lack of professionalism, poor quality of service, exorbitant pricing, and disregard for customer satisfaction were utterly disappointing. I strongly advise anyone seeking auto services to steer clear of this establishment and find a reputable and customer-focused service department elsewhere. More
by david.a.goldenberg
Employees Worked With
Chy Wiggans
May 23, 2023
My husband and I had the BEST experience at BMW of Freeport. Our salesman, Jonathwn Gardener, went above and beyond for us. He kept in constant contact with us about our car’s updates and did the abso Freeport. Our salesman, Jonathwn Gardener, went above and beyond for us. He kept in constant contact with us about our car’s updates and did the absolute most he could have done for us. We have never experienced this kind of treatment and had such a seamless transaction!! Thank you so much!! We already can’t wait to buy our next BMW! More
by ctmacchia12
Employees Worked With
May 23, 2023
It is a fantastic establishment. They give/gave me a large amount of help and information that was needed to go about with obtaining a new car! I plan on staying with BMW for a long t They give/gave me a large amount of help and information that was needed to go about with obtaining a new car! I plan on staying with BMW for a long time thank you Jonathan and the whole BMW family!!! More
by Cannon.lavarr25
May 20, 2023
Very clean & welcoming. Seen in a timely fashion. Staff was very friendly, courteous and professional Seen in a timely fashion. Staff was very friendly, courteous and professional More
by Tifi69
Employees Worked With
May 17, 2023
David was great! Very nice, helpful and attentive. Got me exactly what I wanted. Would recommend him to others! Very nice, helpful and attentive. Got me exactly what I wanted. Would recommend him to others! More
by Jbillups10.4
May 16, 2023
Have been using this dealership for a few years now. Staff is knowledgeable, courteous and very professional. The manager is very helpful as well as Nikeisha Yee who assisted me. She is a gem! She kept Staff is knowledgeable, courteous and very professional. The manager is very helpful as well as Nikeisha Yee who assisted me. She is a gem! She kept in touch with me during the entire process providing updates on the vehicle at every stage. On delivery she was on point making sure I got the full orientation necessary for my first ride. I will always recommend this dealership to my friends and family. Love you guys bleep up the good work! More
by Sonia Reynolds
Employees Worked With
