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BMW of Freeport

Freeport, NY

4.9
1,645 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,645 reviews

March 02, 2023

My wife and I had bought our first BMW and the experience was excellent. Great customer service, and the salesman was very helpful. He took his time to explain every detail of the car. No complaints! More

by Jacqueline and Nahun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Siu
Mar 03, 2023 -

BMW of Freeport responded

Hi Jacqueline, thank you for taking the time to leave a positive rating and review for us at BMW of Freeport. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2023

All the people are very polite and helpful. Chy especially is very good, he calls back and he is always on top of everything. Its always a pleasure to work with him. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chy Waggan
Mar 03, 2023 -

BMW of Freeport responded

Hi Carol, thank you for taking the time to leave a positive rating and review for us at BMW of Freeport. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2023

They are all helpful, polite, and are on top of things. Chy always calls back on time. I would definitely recommend this dealership and Chy. He is very knowledgeable and has a lot of experience. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chy Waggan
Mar 03, 2023 -

BMW of Freeport responded

It brings us joy to receive your five-star rating and review, Carol. We'll be sure to let our Sales Team here at BMW of Freeport know about their accommodating great service.

March 01, 2023

Tyler was really great. Process was painless and I would definitely recommend to friends and family. More

by Toto6463
Recommend Dealer
Yes
Employees Worked With
Tyler Delacy
Mar 02, 2023 -

BMW of Freeport responded

Hello, BMW of Freeport thanks you for this excellent review and rating. We are so happy to learn that our team was able to help you in a satisfactory and efficient manner, and we truly appreciate your recommendation. Have a nice day.

February 28, 2023

My initial experience at the Freeport BMW Service Center was unacceptable. Gregorios Katehis was unprofessional, rude and did not know how to communicate as a service provider. After speaking with his manag More

by Naf913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregorios Katehis
Mar 01, 2023 -

BMW of Freeport responded

Thank you for taking the time to share your feedback. We are pleased to know that upon returning to our Service Department you had a friendly, professional, and informative experience working with our team. Jason Ferrara Service Director jferrara@bmwoffreeport.com

February 28, 2023

Let’s keep it short and sweet! My mum has been dealing with Mrs Rodriguez for a total of 6 plus years. I went there 2/27/23 just to look and left there with a new ride. Professiona More

by Joey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marleny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

BMW of Freeport responded

Hi Joey. Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at BMW of Freeport in the future.

February 28, 2023

Oscar Reyes, my Service Advisor is professional, friendly & amazing, he always makes sure my vehicle is up to par with the maintenance and anything required on my X3. He follows up and is very knowledgeable More

by MightyMary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Reyes
Mar 01, 2023 -

BMW of Freeport responded

Thank you for sharing this 5-star rating and review with us. We're glad to know that you were pleased with our Service Team's hard work during your visit at BMW of Freeport. Have a fantastic day.

Apr 03, 2023 -

MightyMary responded

Your so welcome !!!

February 24, 2023

Excellent quick professional service for an oil change, in and out with an hour! Ed Wholers, my service advisor, was professional and courteous and would recommend using him when getting your vehicle serv More

by Sgambino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Wholers
Feb 25, 2023 -

BMW of Freeport responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose BMW of Freeport for all of your automotive needs. Take care.

February 24, 2023

Always there when I need it. The service is excellent. I recommend this place to anyone that I know. More

by frans323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Feb 25, 2023 -

BMW of Freeport responded

Thank you for taking the time to leave this perfect review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at BMW of Freeport in the future.

Feb 26, 2023 -

frans323 responded

Always there when I need it. I’ll recommend this place to anyone that I know!

February 21, 2023

I haven’t had a bad experience with this dealership. However, my most recent was one of the best - my advisor Oscar Reyes was very pleasant and profesional. I was in and out of there pretty quick. Consi More

by C. Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with anyone from the sales dept
Feb 23, 2023 -

BMW of Freeport responded

Thank you for taking the time to leave us this 5-star review. We are pleased that you chose BMW of Freeport for your automotive needs. Our Service Team is thrilled to see that they met your expectations on this visit and got the service done in a timely manner. Should you need assistance with anything else, please reach out to us anytime. Have a wonderful rest of your day.

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