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BMW of Freeport

Freeport, NY

4.9
1,650 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,650 reviews

September 19, 2021

Everyone was helpful an made this experience enjoyable I will recommend to everyone thank you! More

by lmarino417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 20, 2021 -

BMW of Freeport responded

Hi there, Thank you for your positive review. We are thrilled you had a pleasant, helpful experience with our Team here at BMW of Freeport. We appreciate your recommendation and we are looking forward to your next visit with us.

September 18, 2021

Everything went well from the start to the finish of this appointment David explained what was being inspected on my car, which was reinsuring. More

by Hatshepsut13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

BMW of Freeport responded

Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us if you need anything!

September 18, 2021

Amazing service ! Mr Pagan always took care my concerns Amazing service ! Mr Pagan always took care my concerns with my x5 from the service department. More

by Pentel47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

BMW of Freeport responded

Hi there, It delights us to know that our Service Department always look after you and your BMW X5. Thank you for choosing BMW of Freeport and we hope to see you again.

September 17, 2021

The lack of professionalism and utter disrespect we experienced was appalling. We came in several months ago to inquire about leasing our next vehicle and will never return to this dealership again. Al More

by Treesia T.
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Chu
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Service from start to finish was great. All done in a Service from start to finish was great. All done in a timely, friendly and safe way More

by I528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marleny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Itkin
Sep 17, 2021 -

BMW of Freeport responded

Hi there, It makes us happy to know that you encountered great service from start to finish. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

September 15, 2021

Steve was wonderful , efficient , polite , and made the service seamless . Car came back clean and working. Great . Def would use for service More

by gschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve itkin
Sep 15, 2021 -

BMW of Freeport responded

Thank you for the great review! We are so happy to see that your Service experience was excellent. If there is anything else that BMW of Freeport can assist you with, please be sure to let us know.

September 13, 2021

It was a great experience. The sales team - Nick and Alex - were great. My business partner and I leased two vehicles and the process was easy. More

by Gabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

BMW of Freeport responded

Hi Gabe, Thank you for sharing the details of your great experience. It is fantastic that our Sales Department could assist you and your business partner into your vehicles. Thank you for choosing BMW of Freeport and we hope that you enjoy your purchases.

September 12, 2021

Very professional Was taken right on timeFinished in Very professional Was taken right on time Finished in time like I was promised WiFi in waiting area was great Waiting area was very comfortable More

by Alyssa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar/ service department
Sep 12, 2021 -

BMW of Freeport responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2021

Giannis is a gem! His dedication to high quality service made it a pleasant experience! Thank you Giannis & BMW of Freeport! Highly recommended going here. More

by Sadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

BMW of Freeport responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! Take care!

September 11, 2021

Excellent customer service. Michael K. Went over and above to deliver a great customer experience. I would definitely come back and recommend them to my friends. More

by rsturnerr3441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Sep 11, 2021 -

BMW of Freeport responded

Thanks for stopping at BMW of Freeport! Our team is dedicated to providing you with the best service experience so we are pleased to learn you found that to be the case during your visit. We hope you have a great day!

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