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BMW of Freeport

Freeport, NY

4.9
1,635 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,635 reviews

July 20, 2021

Came here few weeks ago with my mini for them to check AC leak and have them done NY inspection. Picked up my car the next day with broken hood latch, no NY inspection, AC problem not fixed and an invoice fo More

by Anastasiac1910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracey, Steve
Jul 22, 2021 -

BMW of Freeport responded

Hello, Thank you for sharing your feedback with us. I take your comments seriously and would appreciate the opportunity to speak with you to learn more about your recent service experience. If you would share your contact information with me, I will have a manager reach out to you to discuss this more in detail. Thank you. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com

Aug 10, 2021 -

Anastasiac1910 responded

Hello Gregg, I already spoke to the manager name Steve twice. He refused to assist me in any way. He took my email and said he'll send some paperwork, never received it. During both phone conversations manager Steve was rude and insulting. All services provided and charges were never authorized by me and Steve assured me that my authorization was not needed when they run my key to perform services I never asked for. What you do at your Freeport dealership is not only unethical, it is illegal. Further actions have been taken. I will let everyone know that your dealership makes money by taking advantage of female Mini owners. "Best" Female Mini owner

July 18, 2021

Loved working with Giannis. He’s very attentive to detail, makes you feel very comfortable and works swiftly to meet your needs. Walked out with a beautiful car and a great deal! More

by Daniaandethan@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

BMW of Freeport responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2021

He is a very nice guy. Knows what he is talking about and will try to get the vehicle you want with in a reasonable price range. Excellent customer service handling. Got a BMW X3 last weekend very happy with More

by Maheer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

BMW of Freeport responded

Thanks so much for the positive review, and for letting people know about your buying experience with us! We look forward to learning from you again, and please contact us if you ever need anything regarding your vehicle!

July 15, 2021

David went above and beyond to assist in the purchase of my 2021 BMW X1. He came in on his day off to assist us due to our scheduling conflicts. He answered all of our incessant questions and showed us ev More

by Edmee F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

BMW of Freeport responded

Hi Edmee, Thank you for taking the time to give us your feedback. We are thrilled that our team were able to work with your schedule and keep you informed to assist with your decision. Enjoy your BMW X1 and we appreciate your recommendation. Thank you for choosing BMW of Freeport and we look forward to working with you in the future.

July 12, 2021

Kevin Cunningham is my Service Advisor. As a result my vehicle gets the best care. I have never been dissatisfied or disappointed, working with Kevin.His expertize and knowledge of my car is amazing. His More

by dtmamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham-Service Advisor at BMW of Freeport 100 Cleveland Ave, Freeport, NY 11520
Jul 13, 2021 -

BMW of Freeport responded

Thank you for the 5-stars and for sharing your experience! We are glad your visit with our team at BMW of Freeport was amazing. Let us know if we can do anything else for you. Safe travels.

June 28, 2021

was ready to buy a car, when i entered the buildingnot 1 was ready to buy a car, when i entered the building not 1 person said hello or may i help you i was fully dressed nice with my wife so i decided to More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
of course the girl that i asked is not here
June 15, 2021

Leased my second bmw in three years. Great vehicle and the transition from one to the next was smooth. Could not have worked with a finer agent than Kristin Shelala. Pleasant and knowledgeable Kristin add More

by Dwa74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Shelala
Jun 16, 2021 -

BMW of Freeport responded

Thank you so much for your thoughtful review of us here at BMW of Freeport! We appreciate your time and the extra effort it takes to provide your feedback. Kristin is an awesome member of our team and it is great to learn how she provides her customers with a great experience. Enjoy your new BMW and we look forward to seeing you again!

June 15, 2021

My recent experience at Freeport BMW was great. David was super attentive and helpful as I worked through the process to select my next BMW. David worked hard to get me a price I was comfortable with. His fo More

by Emmoser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

BMW of Freeport responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us at BMW of Freeport and to know that our team was helpful during your sales process. We value your business, and we look forward to any future visits!

June 14, 2021

It was a pleasure working with David, he was extremely helpful and got me into the exact car that I wanted for a very good price. Was able to pick up the car the same day and very happy with my 530XI. I h More

by rschar70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

BMW of Freeport responded

Hi, Thank you so much for the kind review! We are thrilled to learn David from our Sales Department provided you with excellent customer service during and even after your leasing experience. We look forward to doing business with you again at BMW of Freeport. Congratulations on your new BMW 530XI!

June 12, 2021

Had the pleasure of working with Giannis over the past few days while looking into getting a BMW. Giannis made my car leasing experience enjoyable. This was not your typical sales experience. Giannis went More

by Dannyfinnerty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2021 -

BMW of Freeport responded

Hi there, Thank you kindly for your positive review. We are thrilled you had a professional, helpful, above and beyond experience with our team here at BMW of Freeport. We appreciate your recommendation and we hope you enjoy your new purchase. Looking forward to your next visit with us for any of your automotive needs.

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