BMW of Freeport - Service Center

Michael Krulewich is my service advisor. If you're lucky enough to get him (no lie, he's got a following) then you will be serviced as if he's related to you! Not only does he remember you and your car, he enough to get him (no lie, he's got a following) then you will be serviced as if he's related to you! Not only does he remember you and your car, he doesn't even need to prepare paperwork to take in my vehicle which would cause me to wait. He just knows my car, what I need done and expeditiously gets it done. He treats all the customers with this upmost respect and care. How does he do it consistently - I don't know, but believe me he does. Thanks for all you do Michael More

This dealership is excellent in customer service. They are very efficient. are very efficient. More

The expertise service of Steve Itkin was phenomenal he took care of me yesterday great as ever! took care of me yesterday great as ever! More

Great. Steve Itkin in service always responsive! Very friendly and timely with calls and texts. friendly and timely with calls and texts. More

Service was timely efficient and problem free. I was very pleased with Steve Itkin pleased with Steve Itkin More

Excellent customer service from Oscar and the two drivers who dropped me off and picked me up at my office. I draw back is the lack of loaner cars. That’s a big inconvenience and would certainly affect who dropped me off and picked me up at my office. I draw back is the lack of loaner cars. That’s a big inconvenience and would certainly affect by decision in the future on where to have my car serviced. More

Great service and great person who was my service rep - David. Dealership and waiting room was very comfortable and clean David. Dealership and waiting room was very comfortable and clean More

Called service department about my car alarm going off while driving they told me to bring it in the next day take couple of hours but problem was resolved Matt make sure everything was completed thank Ma while driving they told me to bring it in the next day take couple of hours but problem was resolved Matt make sure everything was completed thank Matt in Freeport. More

They made it very convenient to schedule appointment service department very accommodating to my needs service department very accommodating to my needs More

Service was great very patient answer any and all questions. Great quality work!!! I would recommend and I will be going back in the future questions. Great quality work!!! I would recommend and I will be going back in the future More