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BMW of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.8
1,017 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,017 reviews

June 01, 2023

From the first initial call to check availability to purchase I experienced the best service from any dealer I have dealt with. More

by cody4192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mock
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Jun 05, 2023 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Did not honor the IOU for items on my vehicle. Would not recommend buying here. They promised to repair some items wrong with my suv and then delivered without anything being done. Was then told, More

by Mbr-AMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Aston
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Jun 05, 2023 -

BMW of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8901 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

June 01, 2023

Everyone I dealt with had great attitudes and rolled out the red carpet. Top-notch group to work with. More

by hallmarkchad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luc Francois Andrew Liao
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Jun 05, 2023 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2023

Deryck did very good job and easy communication with him. He is nice advisor. Thanks More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
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Jun 05, 2023 -

BMW of Houston North responded

Hi Wendy, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

The process in there was fast and easy, everyone’s so helpful and the prices are reasonable! More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 31, 2023 -

BMW of Houston North responded

Hi Mauricio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Being totally honest I felt like my guard had to be up throughout the entire transaction to prevent unnecessary charges from being added to the deal. I feel like the finance person intentionally left pape More

by R. Hopson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can’t remember
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May 31, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8901 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 26, 2023

Cassie was amazing and informative real time. I appreciate timely responses . I give the service department 5 stars! More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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May 31, 2023 -

BMW of Houston North responded

Hello Raquel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

Service advisor was Professional, thorough, and polite. The dealership was short on staff. The dealership overall was Clean and welcoming. More

by nweiss01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 30, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Missing a lot of the prior employees who did such a good job for me was Ver the past 10!or 12 years, but Deryck was very helpful. More

by bobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Hasing….
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May 30, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

The dealership people are very nice my advisor Adrian Ornelan was a very pleasant person to work with More

by bbrenda204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good person good person Adrian Ornelas
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May 31, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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