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BMW of Houston North

Houston, TX

4.7
851 Reviews

17730 North Freeway

Houston, TX

77090

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Showing 851 reviews

February 07, 2024

As always, we are extremely satisfied with the relationship building and customer orientation of this dealership. More

by satsuma-cereal-0h
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Suarez, Shaun Massiah
Feb 09, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 05, 2024

Always a great attention and very efficient work all questions answer and recommendations for futures problems More

by Sandra Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio M
Feb 09, 2024 -

BMW of Houston North responded

Hello Sandra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2024

Cunning, deceitful and unprofessionalism. BMW failed to mentioned or replace the carpet that the was damage prior to purchase. If I would had known, I would had not done business with them. D More

by ccalloway761
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Laio
Feb 05, 2024 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

February 01, 2024

Very attentive to customer needs and comprehensive service. Provided frequent updates during repair process. The vehicle was delivered in excellent condition More

by rodsotillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Runas, Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Until the next time we meet, take care!

January 31, 2024

Great experience with sales and service staff; great genius staff; on my 5 BMW. Helpful More

by randy.burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

January 31, 2024

My Salesman Khalid Bynoe was awesome he took care of everything from A to Z More

by tommie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Byone
Feb 02, 2024 -

BMW of Houston North responded

Hi Tommie, we're happy you found Khalid to be so supportive during your experience here at BMW of Houston North. Feel free to stop by if you ever need any more help.

January 30, 2024

It was a great buying experience under 3 hours! The salesman was patient and not pushy. The finance person very helpful presenting all options but not pushy. I was impressed by the BMW genius takin More

by olguerragurto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gheith, Jack from Genius team, Giovanni from Finance
Feb 03, 2024 -

BMW of Houston North responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2024

Excellent service. The wait was not too bad and the attention to detail was good. More

by Randy Wrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 03, 2024 -

BMW of Houston North responded

Hello Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2024

Great experience, call Mr Massiah on telephone and everything that we talk about On the phone was true. Send my wife , to see him the next day, and we purchase the BMW 530i two hours and she was ve More

by Willie Gatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Messaih
Jan 30, 2024 -

BMW of Houston North responded

Hello Willie, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2024

Service advisor was great, and professional. Technician was Kenyans able to diagnose my car issues. More

by push_naphtha_0x
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Jan 30, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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