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BMW of Houston North

Houston, TX

4.7
858 Reviews

17730 North Freeway

Houston, TX

77090

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Showing 858 reviews

February 01, 2024

Very attentive to customer needs and comprehensive service. Provided frequent updates during repair process. The vehicle was delivered in excellent condition More

by rodsotillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Runas, Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Until the next time we meet, take care!

January 31, 2024

My Salesman Khalid Bynoe was awesome he took care of everything from A to Z More

by tommie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Byone
Feb 02, 2024 -

BMW of Houston North responded

Hi Tommie, we're happy you found Khalid to be so supportive during your experience here at BMW of Houston North. Feel free to stop by if you ever need any more help.

January 31, 2024

Great experience with sales and service staff; great genius staff; on my 5 BMW. Helpful More

by randy.burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 04, 2024 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

January 30, 2024

It was a great buying experience under 3 hours! The salesman was patient and not pushy. The finance person very helpful presenting all options but not pushy. I was impressed by the BMW genius takin More

by olguerragurto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gheith, Jack from Genius team, Giovanni from Finance
Feb 03, 2024 -

BMW of Houston North responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2024

Excellent service. The wait was not too bad and the attention to detail was good. More

by Randy Wrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Feb 03, 2024 -

BMW of Houston North responded

Hello Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2024

Great experience, call Mr Massiah on telephone and everything that we talk about On the phone was true. Send my wife , to see him the next day, and we purchase the BMW 530i two hours and she was ve More

by Willie Gatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Messaih
Jan 30, 2024 -

BMW of Houston North responded

Hello Willie, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2024

Service advisor was great, and professional. Technician was Kenyans able to diagnose my car issues. More

by push_naphtha_0x
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Jan 30, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 26, 2024

Jordan was kind and very knowledgeable with my vehicle. A wonderful personality I appreciate the service that I received More

by semperfi2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 28, 2024 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2024

I enjoyed the experience. Everybody was pleasant, was direct on telling us what was needed from us and our lender. The were also great in giving us what we needed from the dea More

by GABUI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Messiah
Jan 29, 2024 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2024

Pleasant experience with the sales and finance team. Our sales person Manny very professional, not pushy what made us feel more comfortable. Giovanny also gave us different options and made sure we were More

by hug-med
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny and Giovanny
Jan 19, 2024 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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