BMW of Hudson Valley

Great experience Worth driving up from Fairfield County for prices and willingness to work with customers. John Robertson is a great salesman, not pushy, quick to resp Worth driving up from Fairfield County for prices and willingness to work with customers. John Robertson is a great salesman, not pushy, quick to respond, extremely knowledgeable about BMW features and it was a pleasure to deal with him. BMW Hudson Valley delivered the CPO SUV to us 75 miles away and sent Savannah (BMW Genius) to acquaint us with the features. No negatives and all good so far. More

True professionals I recently purchased a vehicle from BMW of Hudson Valley. Over the years I have been through this process many times. Unfortunately, most of those exp I recently purchased a vehicle from BMW of Hudson Valley. Over the years I have been through this process many times. Unfortunately, most of those experiences have turned out to be absolutely horrible. The experience I had this time was truly amazing. I want to thank John, Landers, Lacy, and Joanne!!! They went way above and beyond. Their level of professionalism, and genuine hospitality, in my opinion, is unmatched. BMW of Hudson Valley is very lucky to have them!!! Thank you again, you have a customer for life!!!!! More

A great experience I recently had the pleasure of working with David on the purchase of my pre-owned 2016 M6. I found the car online and live over 2 hours away. David' I recently had the pleasure of working with David on the purchase of my pre-owned 2016 M6. I found the car online and live over 2 hours away. David's description of the vehicle and its condition was spot on! Once I arrived, he took the time to go over the car with me in detail and then for a test drive. The process to complete all the paper work was also very easy and timely, including working with Tony in the Finance Department. Once all was completed, Savannah, a BMW Genius Product Specialist, did a great job walking me through all the features the car had. I would definitely consider buying another car here and recommend this dealership. More

Great dealership David, Marcus, and Landers were very easy to work with and made my first BMW buying experience perfect. I will definitely be going back here. David, Marcus, and Landers were very easy to work with and made my first BMW buying experience perfect. I will definitely be going back here. More

One New BMW Wasn't Enough My family had the pleasure of working with David a couple of months ago. David was knowledgeable, attentive, and determined to provide the best servic My family had the pleasure of working with David a couple of months ago. David was knowledgeable, attentive, and determined to provide the best service possible. He didn't have a car the met all our criteria, but within a day found exactly the color and equipment on an 2018 BMW X2. Two months later so happy with our first purchase, that we decided to stop by again and meet with David. David once again, was responsive, friendly, and determined to make a deal happen. David goes above and beyond to make you feel comfortable with the stressful car buying process. I cannot be happier with my new 2018 330xi. I look forward to David getting our business on two more vehicles at the end of our leases! A big thanks to Savannah (Product Specialist) for taking the time to provide an indepth overview of the features of both the X2 and 330xi! More

Great experience This is the second bmw we have purchased from bmw of the Hudson valley. The sales manager Marcus Mancuso,and salesman David kreines were very helpful This is the second bmw we have purchased from bmw of the Hudson valley. The sales manager Marcus Mancuso,and salesman David kreines were very helpful and honest and fair. I was looking around at other dealers ships ,and was treated like I was just another customer. Needless to say I end up back at bmw of the Hudson valley and these to guys bent over backwards to make my wife and l feel comfortable.with that said we are very happy. More

Professional Buying the car was made very easy because of the professionalism of everyone at the dealership. Also, trading in my 2 cars was made easy. The final, o Buying the car was made very easy because of the professionalism of everyone at the dealership. Also, trading in my 2 cars was made easy. The final, out the door price, was was I thought it would be when I first started to look for the vehicle. More

Beware! I had submitted a build for a 2018 M3 with an M performance exhaust with Michael. He and Anu, the sales manager, signed on a price and monthly paymen I had submitted a build for a 2018 M3 with an M performance exhaust with Michael. He and Anu, the sales manager, signed on a price and monthly payment, walked me over to the finance manager Tony, and had me pay what was agreed as the first payment. When i came to pick up the car, Tony, whos tone had clearly changed, sat me down and quoted me a price significantly higher than my first payment claiming the initial payment didnt factor in an M performance exhaust. It was obvious this was planned because as soon as i said thats not what we agreed upon he went straight into defense mode. I insisted to speak to Anu, who kept claiming we are like family even though we had only ever met for a total of 10 minutes over the span of 2 cars ive gotten from them, but she would not speak to me face to face. After having the work the prive down again to still higher than my initial agreement, i came back to the dealer the next day asking for the original signed papers and they refused to show me any of them. Anu then on the phone claimed that the original payment was a deposit, which is inconsistent with the original claim that it was the pre-option price. My main mistake aside from thinking a dealership could be honest, was that i didnt get the monthly payment agreement signed on the same paper as the build sheet. But if you choose to shop here, do NOT take their word for anything. More

I had a very good experience David worked hard to get me what I wanted and Lacey was very helpful getting me familiar with my new car. Everyone was very nice and professional, I David worked hard to get me what I wanted and Lacey was very helpful getting me familiar with my new car. Everyone was very nice and professional, I look forward to a long relationship with this dealership and BMW. Thank you. More

One of the BEST I ever had! What a great experience! I love the teamwork! The person that convinced me to buy was Lasi! We love David , he was great & very attentive! Lasi was What a great experience! I love the teamwork! The person that convinced me to buy was Lasi! We love David , he was great & very attentive! Lasi was consistently great!! Of course ANU made it possible financially for us to buy! She always is very supportive, and really provides the catalyst for us to buy!! More