BMW of Hudson Valley

Purchase a new vehicle David, our sales person was knowledgeable and helpful. Savanna went over the details of the operation of our vehicle. She was also outstanding and ver David, our sales person was knowledgeable and helpful. Savanna went over the details of the operation of our vehicle. She was also outstanding and very helpful. More

Excellent Experience David was helpful and communicative every step of the way throughout the week-long process of buying my car. Tony in Finance handled some obstacles wi David was helpful and communicative every step of the way throughout the week-long process of buying my car. Tony in Finance handled some obstacles with ease to get me into my vehicle, and Savannah walked me through everything I needed to know about the features and overall operation of my first BMW. My car was hit while parked and totaled, and I'm thankful to everyone at the dealership that helped get my family into a quality car at an outstanding price in a short amount of time so we barely skipped a beat. More

First new BMW It was a pleasure working with John throughout the car buying process. I ordered a special edition car, and John stayed on top of everything, keeping It was a pleasure working with John throughout the car buying process. I ordered a special edition car, and John stayed on top of everything, keeping me updated on when they got an allocation, production and arrival dates. He also communicated with BMW to get the car color changed from the allocated color to the color I wanted. Pick up day was fun. My wife previously communicated with dealership and they had some balloons in BMW colors and a big bow on the car. John was very receptive to my questions about the car over the next few days as well and made himself available on the phone to walk me thru my questions. Enjoyed chatting with Marcus too about taking the car on the track. Couple small criticisms: I'm a little disappointed the GM didn't give a follow up phone call to see how I was enjoying the car. Would have been a nice touch. Also, my wife and I changed our mind about all the extended protection services and asked to cancel them the next day. About a week later, we personally stopped by the dealership to see how the cancellation process was going, and they were taking care of it, but we did feel as though we were naughty school kids and detected a bit of attitude and a scolding / lecture from the manager who was taking care of it. I understand its a pain, and that stuff is a money maker for the dealership, but that's what we decided, it's our car and our money. End of story. The attitude was uneccesary. So overall, great sales associate, mediocre management from a customer engagement standpoint. More

Wonderful experience as a first time car buyer!! I recently purchased a used 2017 GMC Terrain from this dealership that was fairly priced and I am extremely grateful I found them! My salesman David m I recently purchased a used 2017 GMC Terrain from this dealership that was fairly priced and I am extremely grateful I found them! My salesman David made the entire process comfortable as a first time car buyer and Tony who is in charge of financing was excellent in processing my paperwork! Upon retreiving my vehicle I noticed a small issue with the front headlight and was told that the dealership also noticed it upon inspection and they quickly ordered the nessesary parts to fix it. I was completely astonished! I did not feel pushed in anyway and everyone who worked there was professional and courteous. I recommend this dealership to anyone looking to purchase a vehicle. More

So quick and easy Every single person at this dealership is awesome. I got all of my needs met. I went in to look at a car and ended up leaving with my dream car in the Every single person at this dealership is awesome. I got all of my needs met. I went in to look at a car and ended up leaving with my dream car in the budget I was comfortable with. Phenomenal service. The people who work here really care about making the process as seamless as possible. David, my sales guy was calm and informative and Landers, the finance manager was knowledgeable beyond compare! Kelsie the woman who went over the vehicle with me was very knowledgeable as well and helped with the transition. Would 100% recommend More

It's Buying A Car I found the process to be fairly straightforward and reasonable. This is the second time I have dealt with BMW Of The Hudson Valley and David Kreines I found the process to be fairly straightforward and reasonable. This is the second time I have dealt with BMW Of The Hudson Valley and David Kreines, the negotiation was fair, I am satisfied with my experience. More

david was great to work with. David kept in touch with me while trying to find me the perfect car. when he found the car he thought would fit my needs, he suggested that i come i David kept in touch with me while trying to find me the perfect car. when he found the car he thought would fit my needs, he suggested that i come in and drive that car before making any decision. i thought my 2015 5 series was a great car, but this new 5 rides and drives like a dream. there was no hassle in returning my old car and the new car was ready within 24 hours. he spoke to my insurance carrier and made all those arrangements. he also had all the paperwork for me to sign for the new lease ready when i got there. there was no waiting! i would highly recommend you call David for your car purchase or lease. he made the experience a breeze...........thank you, David, for your great service. More

Pleasant experience Every single employee at this dealership was helpful, friendly, and accommodating. They worked with me to get the car that I wanted, answered all my q Every single employee at this dealership was helpful, friendly, and accommodating. They worked with me to get the car that I wanted, answered all my questions and followed up with me every step of the way. I would highly recommend them for excellent customer service, great prices, and beautiful and well maintained cars. Thank you BMW of the Hudson Valley! More

The way a buying experience should be John Robertson made the leasing and then buying experience very easy. Always knowledgeable, always patient, always looking out for my needs and what I John Robertson made the leasing and then buying experience very easy. Always knowledgeable, always patient, always looking out for my needs and what I wanted. Can't recommend John or BMW of the Hudson Valley enough. More