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BMW of Hudson Valley

Poughkeepsie, NY

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1,087 Reviews

2068 South Road

Poughkeepsie, NY

12590

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1,087 Reviews of BMW of Hudson Valley

June 15, 2018

Excellent Buying experience! From start to finish, David and Marcus made this an excellent buying experience. David was friendly and knowledgeable, and patiently went through all More

by bcritelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mancuso, David Kreines
Jun 17, 2018 -

BMW of Hudson Valley responded

Thank you for the amazing review. We will be sure to thank David and Marcus for providing you with such an amazing experience with us. Let us know if there is anything else we can help you with. Congrats on getting your dream car and we look forward to your next visit.

June 07, 2018

David and Landers are absolutely amazing We had some obstacles to get through and David was patient and caring about my needs. I was not only impressed I was grateful. I will definitely be ba More

by Killerkoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landers, David Kreines
Jun 08, 2018 -

BMW of Hudson Valley responded

Hello, wow, thank you for sharing your great experience with David! We appreciate you choosing us to help you with your vehicle needs. We look forward to working with you again in the future.

June 07, 2018

Excellent customer service It was one of my better experiences at a dealership Dave was polite and Friendly honest about what he could do for me to make the deal happen overall More

by Joeronkese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mancuso, John Robertson, Matt Kara, David Kreines
Jun 08, 2018 -

BMW of Hudson Valley responded

Joeronkese, thank you for leaving us a great review! We are happy to hear Dave and our team provided you with excellent service. It was a pleasure working with you. We hope to see you again sometime.

May 31, 2018

I felt like one of my own family members sold me a car I was more than satisfied with my experience at BMW of Hudson Valley. David Kreines treated me as if I was his own daughter, making sure my purchase w More

by jgeer4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anu Singh, David Kreines
Jun 01, 2018 -

BMW of Hudson Valley responded

We are so pleased to hear you had such a wonderful experience with us! We truly appreciate your feedback and are glad Ms. Singh and David Kreines were able to help you find your perfect car. Please let us know if there is anything else we can assist you with and we look forward to seeing you in the future!

May 31, 2018

Buying experience We purchased a certified preowned BMW. The total buying experience was handled courteously and professionally. Our sales consultant was David Kreines More

by Carsarefun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kreines
Jun 01, 2018 -

BMW of Hudson Valley responded

Congratulations on your purchase! We're glad David was easy to work with during the seamless process. We truly appreciate your business and the recommendation.

May 15, 2018

Very easy and profession This was my first time purchasing a BMW. The sales consultant who helped me was David Kreines. Unlike other dealerships, he listened to exactly what I More

by Krissann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kreines
May 15, 2018 -

BMW of Hudson Valley responded

Krissann, thank you so much for sharing your wonderful review! We are thrilled to hear David went above and beyond in helping you with your vehicle needs. Congratulations on your first BMW! Let us know if there is anything else we can help with. We look forward to seeing you again soon!

May 14, 2018

DENNIS DONNELLY EXCELLENT , PROFESSIONAL , OUTSTANDING, CONSIDERATE SERVICE BY DENNIS DONNELLY....WE HAD A CAR ACCIDENT AND THE MANNER AND COURTESY OF DENNIS WAS OF More

by JIM1924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Donnelly
May 15, 2018 -

BMW of Hudson Valley responded

We're thrilled that you enjoyed working with Dennis! He was happy to help you after your car accident and ensure that you were comfortable. Thank you for the five-star review. Please let us know if we can assist you again in the future.

May 15, 2018 -

BMW of Hudson Valley responded

We're thrilled that you enjoyed working with Dennis! He was happy to help you after your car accident and ensure that you were comfortable. Thank you for the five-star review. Please let us know if we can assist you again in the future.

May 12, 2018

David Kreines . David Kreines was outstanding and a pleasure to deal with. He is courteous, professional, and knowledgeable. This is my 3rd BMW from here and I can't More

by artlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landers - who was terrific!, Anu Singh, David Kreines
May 13, 2018 -

BMW of Hudson Valley responded

Thank you for taking the time to recognize David and the rest of our team! We're pleased that you continue to enjoy our friendly and professional service. Please reach out if we can assist you with anything else. We look forward to your next visit.

May 08, 2018

Welcoming and helpful staff. Friendly and accommodating staff. The salesman David was very helpful and showed me all of my options in my price range. I ended up getting a great de More

by Scalvanico1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landers, David Kreines
May 08, 2018 -

BMW of Hudson Valley responded

We appreciate the five-star review! Congratulations and thank you for your business! It was our pleasure to do business with you as well, and we will make sure to let David know that his service made a difference. We certainly look forward to working with you again in the future!

May 04, 2018

Horrible Service and Ride staff If the staff were not so rude I would have purchased a new car. Brought my vehicle for service and they refused to even contact my warranty company! More

by Kamsmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Dolce, Jennifer Sarubbi
May 14, 2018 -

BMW of Hudson Valley responded

Dear Kamsmom1, Unfortunately, The previous repair was submitted and repaired by an independent repair facility that did not resolve the vehicles issue. The warranty that you supplied would not accept double billing for the same repair. All of our client advisors are very sensitive to customer issues and always treat customers with respect. In review of the conversations with Jennifer and my assistant service director, you were treated respectively. If there is anything else we can do for you, please contact me directly. Regards Phil Dolce

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