BMW of Hudson Valley

Sam was exceptionally helpful as well as the finance team. Highly recommended for their courteous service. team. Highly recommended for their courteous service. More

Sam Peguero worked tirelessly to find the car of my desire. He was patient, kind and encouraging. Taylor truly was a Genius at teaching me the latest technology. She also was very entertaining which desire. He was patient, kind and encouraging. Taylor truly was a Genius at teaching me the latest technology. She also was very entertaining which helped. Landers Hall got down to business and kindly and efficiently walked me through all of the paperwork. This is my 3rd BMW from this dealership (although it has been several years since my last one). Everyone at BMW was friendly and kind. I am so happy I chose BMW of the Hudson Valley. More

I would like to thank our salesperson, Howard, for the exceptional & professional service he provided us. Right from the initial introduction through the entire process of purchasing our car, he worked wi exceptional & professional service he provided us. Right from the initial introduction through the entire process of purchasing our car, he worked with us & made the transaction very smooth. He contacted us when he said he would & knows how to pay attention to even small details. He is certainly customer oriented! Thank you Howard! We love our car!!! More

I had a good experience at BMW Hudson Valley Michael was very helpful also was Ernest with helping me to make my final decision also Anu was also instrumental in getting me connected with Michael all ar was very helpful also was Ernest with helping me to make my final decision also Anu was also instrumental in getting me connected with Michael all around great team thank you all Frank & Yvette Browne. More

I was very pleased with David and Isaac. I'm impressed by how everyone was so friendly and professional including the service department. The premises were up to date and spotless. A very pleasant experience how everyone was so friendly and professional including the service department. The premises were up to date and spotless. A very pleasant experience overall. More

worst experience. 0 transparency. I would never use again or recommend. not a good place. If I did not have written documentation plus invoices to prove the discrepancy in all of the things that have happene or recommend. not a good place. If I did not have written documentation plus invoices to prove the discrepancy in all of the things that have happened people would not believe me.How do you drive a car in, pay ,leave and break down 30 min later for something BMW of the Hudson Valley said was fine, and this is after i repeatedly asked for this to be checked!! so I went from being okay and only needing plugs and coils for $1300 dollars. To needing a timing chain, transmission, new battery and codes cleared all in a matter of 30 minutes of leaving BMW who had just charged me $1300 dollars and said there was nothing wrong with the transmission. So now the quote is $5600 dollars when i left the shop nothing but plugs and coils. so either no one really looked, or BMW is scamming customers Because no one drives a car in and breaks down 30 min later from a reputable place. More

Didn't purchase my current BMW from them nonetheless the Dealership BMW genius, Isaac, was happy to help me resolve an issue, Speaks well of this dealership. In addititon, had work performed (hood painted Dealership BMW genius, Isaac, was happy to help me resolve an issue, Speaks well of this dealership. In addititon, had work performed (hood painted) at the Collision Center which was excellent. Kim and John of the Collision Center were terrific to work with. Anu Singh was nice enough to introduce herself. This will be my new Dealer. More

Brought our vehicle in for a simple oil change, new windshield, and removing tint from the windows. 3+ months later, we have received the car back with chipped window, broken windshield washer, interi windshield, and removing tint from the windows. 3+ months later, we have received the car back with chipped window, broken windshield washer, interior gouged, the never removed all of the tint, and cut interior leather. Service Manager asked to give us $1000 for us to go away and accept the damage. We stated we just want our car back to how it was. He said its an old car (2015 750) and it shouldn't matter if there are scratches on it. Finally, they claimed to have fixed everything and dropped the car off. Except they didn't fix the windshield washer, there is still gouged interior trim, and now a dent on the back bumper. We have called multiple times and no response. Service beware More

Today I picked up my new used i3. I had the best experience with Christian Sanchez! Christian had good knowledge of the car, but also asked his colleagues for inside tips. He has strong knowledge o experience with Christian Sanchez! Christian had good knowledge of the car, but also asked his colleagues for inside tips. He has strong knowledge of all types of cars which was very helpful in my decision. The entire process of making the deal was easy and a pleasure. The paperwork took more time than the deal! I’m definitely going to go back in 2 years and get my husband his i3. Thank you Christian! More