BMW of Hudson Valley

Christian Sanchez was extremely professional and pleasant to work with. He was very prompt to our requests for information about the car. He was great to work with and due to his help, I was able to finalize to work with. He was very prompt to our requests for information about the car. He was great to work with and due to his help, I was able to finalize the deal for my dream car!! More

Buyer Beware. Last month I purchased a car from BMW of Hudson Valley. David Kreines was my salesperson. I located the car on Car Guru. A 2019,450 SLMercedes. I live in another state so I relied on David t Hudson Valley. David Kreines was my salesperson. I located the car on Car Guru. A 2019,450 SLMercedes. I live in another state so I relied on David to be honest with me. I asked him if there was anything wrong with the car. He told me that the car was perfect. I agreed to buy it. They would detail it and my transporters would then pick it up. Sent a deposit and received paperwork from Ken Winters and the mileage was not as it was advertised. Car Guru said the mileage was6,487 the dealership listed the mileage as 7,007. I contacted David and asked him if there was anything else that they did not disclose and what is the condition of the car? Again, he said the car was perfect. I also asked Ken Winters about the condition of the car and got the same reply, it’s perfect. When the car came off the truck, there were things wrong with it. Firstly, the car had not been detailed. It was dirty inside and finger prints were everywhere. The driver side,interior door had been pushed open with someone’s high heels there were holes and scratches in the door. The cover rails on both the passenger and driver side were scratched up with I assume high heels. The driver side outside mirror is scratched. I went to the local Mercedes dealer and received an estimate of $1,951.72 to repair the damage. I called David Kreines and he said I should have bought a new car.( I guess $70,000 is nothing). I then called the General Manager, Anu Singh and the Sales Manager, Marcus Mancuso. They did not return my calls. I sent David the estimate from Mercedes and he replied “We do not take any responsibility for the cosmetics”. And they would sent me a measly $200 for detailing. I have received nothing. Stay away from this dealer. They are dishonest to say the least. More

Best car buying experience I have had. David Kreines was friendly and knowledgeable. More importantly he was transparent and respectful of me looking at other vehicles. I also want to thank Landers and Ken friendly and knowledgeable. More importantly he was transparent and respectful of me looking at other vehicles. I also want to thank Landers and Ken the sales managers for making the buying process super easy. Four days later I ran over a nail and got a flat tire. Thanks to the run flat tires I just drove it to the service department and they took great care of me. Huge shoutout to Drew who was awesome. More

Amazing customer service , super knowledgeable about the car and all the features , not pushy at all . Amazing experience overall with David and landers who helped in finance . Would highly recommend they m car and all the features , not pushy at all . Amazing experience overall with David and landers who helped in finance . Would highly recommend they made this process quick and easy and I felt comfortable going to the dealership knowing their new sanitizing protocols the employees who wear masks ! More

BMW HV/ David Kreines David Kreines has been a fantastic dealer to work with. He is responsive, smart, and goes above and beyond. Landers Hall was also really awesome/helpf David Kreines has been a fantastic dealer to work with. He is responsive, smart, and goes above and beyond. Landers Hall was also really awesome/helpful. More

Absolutely the best car buying experience I have ever had. And I’ve bought over 10 cars from dealerships! The gentleman who helped us( John Robertson) was and is a total professional. I will be back to t had. And I’ve bought over 10 cars from dealerships! The gentleman who helped us( John Robertson) was and is a total professional. I will be back to this dealership again. Great experience More

Top notch Sales & Service My husband and I are on our second BMW from this dealership! Mike Bueti is a rockstar! Both Mike and Landers make the process of building and financin My husband and I are on our second BMW from this dealership! Mike Bueti is a rockstar! Both Mike and Landers make the process of building and financing our car a pleasure. They are flexible, dedicated to their customers and fun to work with! Joanne in Service is wonderful as well. Overall, a very positive relationship! More

David Kreines is the most knowledgeable salesman I’ve ever come across. And this is my 7th new BMW. Service at this dealership is the best ever come across. And this is my 7th new BMW. Service at this dealership is the best More

My wife’s lease was up and I had worked with David before for my current BMW so I sent him an e-mail. He got back to me quickly and asked what we were looking for so he could get things ready for our appoin for my current BMW so I sent him an e-mail. He got back to me quickly and asked what we were looking for so he could get things ready for our appointment. He was easy to work with, answered all our questions and got us out of our current lease so we could get the new BMW. We’re a little on the younger side and David was always professional and courteous which we really appreciated. When my lease is up on my current BMW I’ll be e-mailing David again! More