BMW of Hudson Valley

Minimal Pressure, Great Service Everything was very good from start to finish at this dealership. David was very friendly and didn't pressure me. The entire experience was pleasant a Everything was very good from start to finish at this dealership. David was very friendly and didn't pressure me. The entire experience was pleasant and the entire deal went off without a single problem. When it came time to take delivery of my car it was a luxurious and good experience. Isaac was very thorough and helpful when showing me the features my new car offers. Strongly recommend this dealership for reliable and good service. More

Great car leasing experience I never look forward to car buying/leasing, but this time my husband and I felt really good about the process. We were impressed with the entire staf I never look forward to car buying/leasing, but this time my husband and I felt really good about the process. We were impressed with the entire staff at BMW of Hudson Valley, particularly our client advisor, David Kreines, and our BMW genius, Isaac. David was very patient - he listened to our concerns and expectations, gave advice and information and worked with his manager to give us a very acceptable outcome. Isaac was also great - working patiently with us about the inner workings of our new vehicle. Thanks to everyone who was part of this good experience. More

helpful and courteous Our salesperson understood our requirements and was extremely helpful in presenting the various options as well as the advantages of each. He was pat Our salesperson understood our requirements and was extremely helpful in presenting the various options as well as the advantages of each. He was patient and addressed all our questions. He did not pressure us to make a decision which we appreciated and, in fact, we leased the vehicle on the spot. Importantly, he assumed responsibility for executing all the documentation required by our insurance agency. Gabriella was extremely patient and thorough in explaining all the features of the vehicle that we leased nd encouraged us to return the following week for a review. More

Professional and Thorough David and Landers were both incredibly helpful during my entire car buying experience. David was always quick to respond and was very knowledgeable i David and Landers were both incredibly helpful during my entire car buying experience. David was always quick to respond and was very knowledgeable in all aspects of the process. Highly recommend this dealership. More

Professional and Knowledgeable Buying our first BMW, David and Landers guided us, took time to answer each of our questions, and helped us buy the perfect BMW and service plan. We Buying our first BMW, David and Landers guided us, took time to answer each of our questions, and helped us buy the perfect BMW and service plan. We were lucky enough to also work with Amanda, who has a dedicated knowledge of the brand. More

Love my new car David was professional and responsive without being pushy. He worked with me to find a solution that worked for me and I’m thrilled with the result. David was professional and responsive without being pushy. He worked with me to find a solution that worked for me and I’m thrilled with the result. Amanda was knowledgeable and patient as she explained everything I need to know about the car before diving off the lot. Thanks team! More

Fantastic experience So much better experience at this dealership than all the others I visited. The process was smooth, quick & quite painless. Not at all “greasy” like So much better experience at this dealership than all the others I visited. The process was smooth, quick & quite painless. Not at all “greasy” like many of the other places I went to. More

You are in good hands! Buying a vehicle can be an intimidating experience, especially if you are like me and haven't needed a new vehicle in well over a decade. So when I in Buying a vehicle can be an intimidating experience, especially if you are like me and haven't needed a new vehicle in well over a decade. So when I initially stepped foot at BMW of the Hudson Valley, looking for a car, I wasn't sure what to expect. Everyone I met along the way was pleasant and made the process of choosing and purchasing a vehicle a simple and stress-free experience. I appreciate that David, one of the client advisors, was supportive and really listened to my needs and was not pushy for me to buy; Ken in finances was well organized and made sure everything went smoothly; Gabriela, a "BMW genius," gave a helpful overview of the vehicle's features. They also welcomed me to reach out should I ever have further questions about my car. If anyone is considering buying a vehicle now or in the future, I would not hesitate to recommend BMW of the Hudson Valley. It's worth it. More

BMW M2 Competition I worked with Dave Kreines on a trade-in and subsequent purchase of a 2020 M2 C. Dave was professional, fair and personable. He was always instantly I worked with Dave Kreines on a trade-in and subsequent purchase of a 2020 M2 C. Dave was professional, fair and personable. He was always instantly available via email or phone and even came in during his day off in order to have me take delivery of the new car. I felt he was definitely trying to build a relationship rather than treating me purely on a transactional basis. I would do business with him and this dealership again. Amanda - the product specialist - was knowledgeable and patient and helped me with many of my set up features. She also made herself instantly available when I came back the following day with additional questions. More

Service ABOVE AND BEYOND I was in for routine oil service with appointment yesterday for my X1. Service Rep Joey was excellent and helpful. She provided me with information o I was in for routine oil service with appointment yesterday for my X1. Service Rep Joey was excellent and helpful. She provided me with information on a few issues I was having with settings on blue tooth and GPS. When car was ready they brought it up for me and I drove away. 15 minutes after I left the parking lot I received a call from Joanne in service advising me to return the car because they saw some drops of oil in front of the service waiting area where my car was parked. Fortunately I was nearby parked at a shopping center, so I went out to bring the car back when i saw oil dripping from under the vehicle. I arrived at the service dept minutes later...Joanne was there to direct me into 1 of the bays where technician looked at the problem immediately. Turned out gasket from oil filter was damaged from manufacturer. It was replaced and was on my way in 20 minutes. Both Joey and Joanne showed me they care...and their professionalism makes me want to tell everyone how impressed I was with them. I also received a very nice swag for next service for the problem...which was not necessary, but greatly appreciated. Had they not been as detail oriented as they were in noticing the oil drip, I would have driven home, over 50 miles and who knows how much oil would have leaked before I detected it... Thanks for caring and being on top of everything there. More