BMW of Hudson Valley

Exceptional Customer Service Customer service at Hudson Valley BMW is excellent. I was greeted with a smile and my work order was handle promptly. They communicated precisely on Customer service at Hudson Valley BMW is excellent. I was greeted with a smile and my work order was handle promptly. They communicated precisely on the repairs being performed and the quality of the work was excellent. I highly recommend Hudson Valley BMW for all your services needs. More

A great experience thanks to Michael Bueti! After a rather unpleasant experience earlier in the year at this dealership (thanks to a mistake made by another employee), I had pretty much ruled ou After a rather unpleasant experience earlier in the year at this dealership (thanks to a mistake made by another employee), I had pretty much ruled out getting another BMW. However, even at that time I was very impressed with Michael and the way he handled the situation, so I decided to at least give him a chance to try to make things right. Well, he went above and beyond to convince me to come back. He is extremely honest and a real straight forward professional. He is very knowledgeable about his business and his products and he is very focused on his customer service. After the deal was struck, he kept me informed as to the progress of the car (which had to be ordered the way I wanted it) and upon delivery he took care of all the details and I had to do practically nothing (except pay for the car!). The financial closing with Andrew was quick and efficient and Matthew, the delivery "genius" did an excellent job updating me on new features. All-in-all a great experience and I would definitely recommend the dealership and, especially, Michael Bueti. More

Service with a Smile It is always a pleasure to have my car serviced at Hudson Valley BMW. I merely went in for a NY State Inspection and was reminded that an oil change a It is always a pleasure to have my car serviced at Hudson Valley BMW. I merely went in for a NY State Inspection and was reminded that an oil change and new windshield wipers were due if I had the time to spend waiting. I said "Certainly". The visit, of course, included a car wash and vacuuming inside. While waiting I enjoyed a fresh cup of coffee and a bagel as well. By the way Joanna is always very cordial and helpful. More

535dX Service As always, excellent customer service. Car was taken in immediately and I didn't need the loaner I had reserved as the car was completed in less time As always, excellent customer service. Car was taken in immediately and I didn't need the loaner I had reserved as the car was completed in less time than it would have taken me to drive home and back. Thank you. More

Well Taken care of!!! From the moment I walked in the this dealership, I was treated with concern for me and my BMW. The staff was friendly and extremely helpful. This is From the moment I walked in the this dealership, I was treated with concern for me and my BMW. The staff was friendly and extremely helpful. This is a first class dealership that I would not hesitate recommending. More

IN AND OUT AS ALWAYS AS TIME IS PRECIOUS THESE DAYS JOANNA ZAMMIELLO AND TEAM GOT THE SERVICE COMPLETED IN A TIMELY MANNER. OIL CHANGE AND CAR CHECK UP IN 1 HOUR AS ALWAYS AS TIME IS PRECIOUS THESE DAYS JOANNA ZAMMIELLO AND TEAM GOT THE SERVICE COMPLETED IN A TIMELY MANNER. OIL CHANGE AND CAR CHECK UP IN 1 HOUR. MY TIME IS ALWAYS RESPECTED AND I AM TREATED WELL EACH AND EVERY VISIT. More

Dent Removal The Service team at BMW of Hudson Valley has always been there to service both my 2009 BMW 335i and 2011 BMW X3. Recently I had mysterious dent in my The Service team at BMW of Hudson Valley has always been there to service both my 2009 BMW 335i and 2011 BMW X3. Recently I had mysterious dent in my front quarter panel. I mentioned it to my service adviser and they mentioned they had a dent removal service. The results were outstanding and performed at a reasonable price. Thank you BMW of Hudson Valley. More

SEAMLESS MIKE, MARCUS, ANU AND ANDY MADE THE PROCESS VERY STREAMLINE FOR MY SON AND I. THIS IS OUR 10th BMW FROM THE DEALERSHIP AND WE ALWAYS HAVE A GREAT EXP MIKE, MARCUS, ANU AND ANDY MADE THE PROCESS VERY STREAMLINE FOR MY SON AND I. THIS IS OUR 10th BMW FROM THE DEALERSHIP AND WE ALWAYS HAVE A GREAT EXPERIENCE. THIS WAS VERY IMPORTANT AS MY SON WAS DEEPLY INVOLVED AND LEARNED QUITE A BIT ABOUT THE PROCESS. I HAVE AND WILL ALWAYS RECOMMEND THIS TEAM AS THEY GET IT DONE AND LET US ENJOY OUR NEW RIDES AS ASAP. More

New 2015 X5 on Black Friday Although the X5 they had in stock had all the options I wanted, it wasn't the Mineral White exterior I wanted. It's actually the polar opposite at Ca Although the X5 they had in stock had all the options I wanted, it wasn't the Mineral White exterior I wanted. It's actually the polar opposite at Carbon Black. However, working with Chelsea, Anu and the great staff, I couldn't imagine purchasing at another dealer. Just 80 miles away I located at last minute the colors I wanted but I did not want to change the people I worked with. I received an amazing deal thats too good to be posted here. More

Fantastic Just a complete pleasure to deal with Mike and the entire staff. A first class organization. They updated me each step of the way. Then we we got to t Just a complete pleasure to deal with Mike and the entire staff. A first class organization. They updated me each step of the way. Then we we got to the dealership it was quick and painless. They got a tough deal done for me and worked incredibly hard to do so. More