BMW of Jackson

This franchise was nice and gave excellent service they took my car right on at my appointment time took my car right on at my appointment time More

No one answered the phone, leaving messages for service, no one responded, I called for over a week, finally getting through and I was able to a appointment ,the lady that answered the phone was not nice, s no one responded, I called for over a week, finally getting through and I was able to a appointment ,the lady that answered the phone was not nice, she was very unpleasant I don’t normally write bad reviews but, Jackson BMW , gets a 0 rating from me on getting through for a an appointment, More

I was told the appointment would be 1. 5 hours. At the 3 hour mark, I told them I needed to leave and they hurriedly put the tire on that had been scheduled. This happens every time. 5 hours. At the 3 hour mark, I told them I needed to leave and they hurriedly put the tire on that had been scheduled. This happens every time. More

Easy to book an appointment, up front pricing to avoid any issues at service completion and waiting area is comfortable any issues at service completion and waiting area is comfortable More

I’ve been driving a BMW for 44 years and everyone that I encounter from Sales to Service has always been professional. In addition, I can drive in without an appointment and my needs are always taken care encounter from Sales to Service has always been professional. In addition, I can drive in without an appointment and my needs are always taken care of. The service and friendly manner are just like in the old days when people take time to listen and not rush you off. Everyone always has time to acknowledge you with friendly words! This group at BMW of Jackson has always done me well! Keep up the good work! More

Jack was excellent; he was very professional. I will be back for my next service I will be back for my next service . Thank you. More

Good Very good with customers Gladden needs a raise! Gladden needs a raise! Gladden needs a raise! Gladden needs a raise! Gladden needs a raise! More

Adam was great. They got my car in quick and explain the issues. The only reason I did not get the work done at the dealership is your prices are unbelievably high They got my car in quick and explain the issues. The only reason I did not get the work done at the dealership is your prices are unbelievably high. More

Friendly service. Very knowledgeable about the service needed. Informed customer about the process and checked additional items. Very knowledgeable about the service needed. Informed customer about the process and checked additional items. More

Outstanding job. Highly recommend this dealership to others. Will be back. Fast and efficient service. Highly recommend this dealership to others. Will be back. Fast and efficient service. More