BMW of Kansas City South

The dealers response was very cordial and pleasant. I had to reschedule this appointment for a couple of times and they responded promptly . BMW staff were very courteous. to reschedule this appointment for a couple of times and they responded promptly . BMW staff were very courteous. More

I'm a new BMW owner & Clinton always makes sure I am well informed & comfortable about my service issues. I love the detailed videos aswell. informed & comfortable about my service issues. I love the detailed videos aswell. More

I love this dealership. I will definitely buy my next car there for sure. The service is excellent and sales people are really good and the product is the best! there for sure. The service is excellent and sales people are really good and the product is the best! More

Cannot say enough about the service at Hendrick BMW. Explained the process thoroughly, and made me at ease during the whole transaction. Will definitely shop here again. Explained the process thoroughly, and made me at ease during the whole transaction. Will definitely shop here again. More

Great customer service, he was very helpful and attentive. He reached out to me by email and text. He was very dedicated on keeping my cost down. attentive. He reached out to me by email and text. He was very dedicated on keeping my cost down. More

customer service their experience suck. I had to bring my car right back the next day after You'll fixed it still not working Correctly my car right back the next day after You'll fixed it still not working Correctly More

Exceptional customer service! I refuse to go to the BMW facility closest to me because of the lack of customer service. Highly recommend this location as well as Derek as my service advisor! He kept in con facility closest to me because of the lack of customer service. Highly recommend this location as well as Derek as my service advisor! He kept in contact with me throughout the entire process and made my entire experience so painless. More

Great service! Paul Tracy is always on it and goes above and beyond! He makes servicing my x5 M a breeze! I would recommend BMW KC just based on the excellent service. Paul should be promoted to management and beyond! He makes servicing my x5 M a breeze! I would recommend BMW KC just based on the excellent service. Paul should be promoted to management 👍 More

Service was prompt and paulie was very kind to me. I liked the sitting area and look forward to coming back and making this my service location. liked the sitting area and look forward to coming back and making this my service location. More

Paul Tracy provides exceptional service to me and my family. We own an X1 and an X5 and we appreciate his advice on the maintenance and service needs for our BMW’s. family. We own an X1 and an X5 and we appreciate his advice on the maintenance and service needs for our BMW’s. More