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BMW of Kansas City South

Kansas City, MO

4.9
2,088 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,088 Reviews of BMW of Kansas City South

June 28, 2020

I love this dealership. I will definitely buy my next car there for sure. The service is excellent and sales people are really good and the product is the best! More

by HOLLILOUYA
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Hollilouya, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 28, 2020

Cannot say enough about the service at Hendrick BMW. Explained the process thoroughly, and made me at ease during the whole transaction. Will definitely shop here again. More

by STUART1WILLIAMS1
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin, Keith Heedum, Samuel Newton, Billy Roskosh, Jhoda Edquist, Alexander Rogers, Denis Vukorep
Jul 06, 2020 -

BMW of Kansas City South responded

Stuart1williams1, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

June 28, 2020

Great customer service, he was very helpful and attentive. He reached out to me by email and text. He was very dedicated on keeping my cost down. More

by angels77
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Angels77, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 28, 2020

customer service their experience suck. I had to bring my car right back the next day after You'll fixed it still not working Correctly More

by BANT1986
Recommend Dealer
No
Employees Worked With
Paul Tracy
Jul 23, 2020 -

BMW of Kansas City South responded

Bant1986, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our manager, Matt Bayer (816) 501-2761 at your convenience.

June 28, 2020

Exceptional customer service! I refuse to go to the BMW facility closest to me because of the lack of customer service. Highly recommend this location as well as Derek as my service advisor! He kept in con More

by malissa.ramer
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 06, 2020 -

BMW of Kansas City South responded

Malissa.ramer, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 28, 2020

Great service! Paul Tracy is always on it and goes above and beyond! He makes servicing my x5 M a breeze! I would recommend BMW KC just based on the excellent service. Paul should be promoted to management More

by MWREISS7
Recommend Dealer
Yes
Employees Worked With
na, Paul Tracy
Jul 03, 2020 -

BMW of Kansas City South responded

Mwreiss7, reviews like this give us motivation and help us ensure we provide high-quality care. We'll be sure to let Paul know that he did a great job! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2020

Service was prompt and paulie was very kind to me. I liked the sitting area and look forward to coming back and making this my service location. More

by mundavak
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Jul 06, 2020 -

BMW of Kansas City South responded

Mundavak, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

June 28, 2020

Paul Tracy provides exceptional service to me and my family. We own an X1 and an X5 and we appreciate his advice on the maintenance and service needs for our BMW’s. More

by BHOBAN
Recommend Dealer
Yes
Employees Worked With
Paul Tracy
Jul 06, 2020 -

BMW of Kansas City South responded

Bhoban, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2020

Car got serviced per sch. No issues. I was not there and therefore can not make a review since I was not there for the service More

by ROBERTKOHL4
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2020

Great service team, especially Clinton Wong, very good sales rep Rodkem Mathews. Have bought two cars there the last two years, a 740i and Z4. More

by DANMCCARTHYWATER
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews, Clinton Wong
Jul 06, 2020 -

BMW of Kansas City South responded

Danmccarthywater, it's experiences like yours that really keep us motivated! We'll be sure to pass the message along to Clinton and Rodkem. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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