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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

June 27, 2020

Great experience Denis was wonderful to work with.He did not pressure for the sale rather he approached in a customer friendly manner.He was knowledgeable in answering More

by CDSARAZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Vukorep
June 27, 2020

I brought my 2018 BMW 330 I in for annual maintenance. Derek good heart was my service representative . He was extremely courteous prompt and knowledgeable. . More

by POWELLSTEVEN4
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jul 03, 2020 -

BMW of Kansas City South responded

Powellsteven4, we are so pleased you enjoyed your visit to BMW of Kansas City South! If you ever need anything else from us, please feel free to give us a call or stop by. We'll be sure to pass the message to Derek. Have an awesome day!

June 22, 2020

The service department at BMW of Kansas City South is a very knowledge and friendly team. We have worked with Paul Teacy and Clinton Wong and both have been very helpful. More

by STEVENHEENEY
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Paul Tracy
Jun 25, 2020 -

BMW of Kansas City South responded

Stevenheeney, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2020

Vehicle Service was good and I appreciated the video. I enjoy being helped by Derek. He’s friendly and connects well with his customers. Thanks More

by ccollier87
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 25, 2020 -

BMW of Kansas City South responded

Ccollier87, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

June 21, 2020

This dealership was very eager to see a car late April but once that was done, it was like pulling teeth to get them to do anything. After three weeks of having issues with them either not listening to t More

by Usedcar
Recommend Dealer
No
Employees Worked With
Alexander Rogers
Jul 23, 2020 -

BMW of Kansas City South responded

Usedcar, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our manager, Matt Bayer (816) 501-2761 at your convenience.

June 20, 2020

Kevin Bednard was amazing. First class service from the minute we walked in to the minute we left with new keys in our hands. Thank you! More

by MIRANDA.MEEK
Recommend Dealer
Yes
Employees Worked With
Kevin Bednard
Jul 23, 2020 -

BMW of Kansas City South responded

Miranda.meek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2020

Stuart the sales rep was really nice and went out of his way help. The car was purchased form another dealer and delivery was delayed for a week. Stuart kept me posted. The car was cleaned real well, looks More

by HBACHELANI
Recommend Dealer
Yes
Employees Worked With
Stuart- Samar’s
Jun 25, 2020 -

BMW of Kansas City South responded

Hbachelani, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2020

Dealing with Clinton Wong in service is always very professional and personal! Probably the best service department I have dealt with throughout KANSAS City... thank you More

by HOUSER.SCOTT
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 22, 2020 -

BMW of Kansas City South responded

Houser.scott, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 20, 2020

Derek Goodhart continues to be world class in terms of his customer service....greatly appreciate his responsiveness and dedication. Thanks to him and rest of the Kansas City South team. More

by ALEXANDERPWENDEL
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Jun 22, 2020 -

BMW of Kansas City South responded

Alexanderpwendel, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2020

Was very helpful and kept me updated as to the progress of my service . He worked with the place where I purchased the vehicle to get the repairs paid for More

by Bighamrebecca
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Jun 25, 2020 -

BMW of Kansas City South responded

Bighamrebecca, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

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